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Four Points by Sheraton Midtown-Times Square, New York

3.5 stars3.5 stars
326 W 40th SreetNew YorkNY10018United States of America, 855-239-9480
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Excellent4.1 / 5
Location
Great location
Service
Fantastic service
WiFi
Good internet service
Room
Room is all right
1140See all 1,140 Hotels.com reviews
From 2,146 reviewsTripAdvisor Traveller Rating

Four Points by Sheraton Midtown-Times Square, New York

Hotel Info: 855-239-9480

from $105
  • Traditional Double Room
  • Traditional Room, 1 King Bed
  • Double Room, 2 Double Beds, City View
  • Standard Room, 1 King Bed, City View
  • Traditional Room, 1 King Bed
  • Traditional Double Room, 2 Double Beds
  • Suite
  • Room, 2 Double Beds, City View
  • Room
  • Room, 1 King Bed, City View

At a glance

Key facts

Hotel size

  • This hotel has 244 rooms
  • This hotel is arranged over 33 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed (dogs and cats only) *

  • 1 per room (up to 35 lb)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Four Points Midtown-Times Square
  • Four Points Midtown
  • Four Points New York City
  • Four Points Sheraton Midtown-Times
  • Four Points Sheraton Midtown-Times Hotel
  • Four Points Sheraton Midtown-Times Hotel Square
  • Four Points Sheraton Midtown-Times Square
  • Midtown-Times Square
  • Sheraton Four Points Midtown-Times Square
  • Sheraton Midtown-Times Square
  • 4 Points By Sheraton Midtown - Times Square

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Tourism fee: USD 3.50 per accommodation, per night

Optional extras

Late check-out can be arranged for an extra charge of USD 100

Valet parking costs USD 65 per night

Buffet breakfast is offered for an extra charge of USD 19 per person (approximately)

Pets are allowed for an extra charge of USD 100 per pet, per stay

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
Working away
  • 24-hour business center
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2009
  • Elevator/lift
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Sleep Number by Select Comfort mattress
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Gotham Bistro - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Four Points by Sheraton Midtown-Times Square, New York’s small print

Also known as

  • Four Points Midtown-Times Square
  • Four Points Midtown
  • Four Points New York City
  • Four Points Sheraton Midtown-Times
  • Four Points Sheraton Midtown-Times Hotel
  • Four Points Sheraton Midtown-Times Hotel Square
  • Four Points Sheraton Midtown-Times Square
  • Midtown-Times Square
  • Sheraton Four Points Midtown-Times Square
  • Sheraton Midtown-Times Square
  • 4 Points By Sheraton Midtown - Times Square

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Tourism fee: USD 3.50 per accommodation, per night

Optional extras

Late check-out can be arranged for an extra charge of USD 100

Valet parking costs USD 65 per night

Buffet breakfast is offered for an extra charge of USD 19 per person (approximately)

Pets are allowed for an extra charge of USD 100 per pet, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 1140 reviews

Four Points by Sheraton Midtown-Times Square, New York
Good3.0 / 5
Some good, some bad
Got to hotel at 1pm. Was told my room was almost ready so we hung around for a little bit. The staff offered to call us when the room was ready so we could venture out. 4pm and they still hadn't called. We got back to the hotel around 4:45pm. We STILL had to wait over a half an hour. They said they were "upgrading" us. Definitely not! There was literally just enough room to walk around the beds. Over three hour check in process is just ridiculous. Especially with two children. Only good things were location, cleanliness and the amazing bell hops. Hector was very attentive and always smiling. And another young man (Unfortunately I can not recall his name) did his best to keep my kids smiling during our extensive wait time in their lobby. He even gave them Hershey bars.
1 night family trip
Four Points by Sheraton Midtown-Times Square, New York
Good3.0 / 5
Good hotel, poor front desk service
The hotel itself was nice. They were installing all new beds when we stayed there. The bartender was great and gave really nice dinner recommendations as well! We had issues with the front desk staff, however. I booked 2 rooms on my card, one in my name and one in another family member's name since we were getting to town at different times. She got there first and checked in, they gave her room keys to both rooms. She called me and said one of the room keys didn't work, so when I got there I asked for room keys to both rooms, however they would not let me have a room key to one room since they had given them to her (even though they had given her both keys). A similar case happened the next day when she tried to go to the hotel earlier than the group and when her room key didn't work they refused to give her another one because I wasn't there (even though they had given her keys to both rooms the previous day and her name was on the room). Lastly, they had be booked for an extra night on one room. I showed them the receipt with the correct dates and they told me that I had to take care of it myself with Hotels.com. I called and confirmed with Hotels.com, told the front desk, and they said they would just see what happened when we left...no real resolution.
5 night family trip
Four Points by Sheraton Midtown-Times Square, New York
Good3.0 / 5
Not worth the hassle
Rooms were not clean, staff was unfriendly and they don't tell you when you are booking the room but there is a 65.00 valet charge.
1 night romance trip
Four Points by Sheraton Midtown-Times Square, New York
Good3.0 / 5
Not worth what they charge
Very average.smsll room. No bathtub, only shower. Tiny bathroom. Small, ugly reception area in my opinion. Weird cicular set up wadt s space. One breakfast sandwich downstairs off lobby $24. Go somewhere else. Not worth the price. I won't return. Found receipt under bed from a long ago from a prior client. Don't they vacuum under the beds?
1 night romance trip
Four Points by Sheraton Midtown-Times Square, New York
Outstanding5.0 / 5
Great location and friendly
Great friendly staff
2 night business trip

See all reviews

Four Points by Sheraton Midtown-Times Square, New York

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