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Hotel Riu Guanacaste - All Inclusive, El Ocotal

4 stars4 stars
Sardinal de CarrilloPlaya Matapalo, El OcotalGuanacasteCosta Rica, 800-491-6126
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Excellent4.0 / 5
Room
Room is all right
Location
Great location
Service
Fantastic service
Value for money
Best value for money
611See all 611 Hotels.com reviews
From 6,096 reviewsTripAdvisor Traveller Rating

Hotel Riu Guanacaste - All Inclusive, El Ocotal

Hotel Info: 866-539-8117

from $166
  • Standard Room, Ocean View
  • Standard Room
  • Suite Jacuzzi Ocean view
  • Double Room Europe
  • Suite
  • Superior Room
  • Standard Europe
  • Standard Latam
  • Double Room Latam

At a glance

Key facts

Hotel size

  • This hotel has 701 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Minimum check-in age is 21

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property
  • All-inclusive (taxes and gratuities included)
  • Resort fee included

Also known as

  • All Inclusive Guanacaste
  • Guanacaste All Inclusive
  • Guanacaste Riu
  • Riu Guanacaste
  • Riu Guanacaste All Inclusive
  • Riu Guanacaste All Inclusive El Ocotal
  • Riu Guanacaste El Ocotal
  • Hotel Riu Guanacaste All Inclusive El Ocotal
  • Hotel Riu Guanacaste All Inclusive

Policies

Only registered guests are allowed in the guestrooms.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for an extra charge

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • Free buffet breakfast daily
  • 5 restaurants
  • 5 bars/lounges
  • Swim-up bar
  • Poolside bar
Things to do
  • Number of outdoor pools - 3
  • Children's pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Casino
  • Nightclub
  • Swim-up bar
  • Steam room
  • Pool umbrellas
  • Sauna
  • Billiards or pool table
Working away
  • Number of meeting rooms - 5
  • Conference space
  • Meeting rooms 5
Services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Garden
Accessibility
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Kayaking
  • Snorkeling
  • Windsurfing

Land activities
  • Volleyball

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Not included
  • Motorized water sports
  • Sailboats
  • Scuba-diving excursions
  • Snorkeling excursions
  • Premium or imported alcoholic beverages
  • Airport transfers
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Food and beverages
  • All buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours
  • In-room minibar (all beverages included)

Spa

Renova Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy.

Dining

La Toscana - This restaurant specializes in Italian cuisine and serves dinner only.

Ocotal Steak House - This poolside restaurant serves dinner only. Reservations are required.

Liberia - Overlooking the ocean and pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Tucan - This restaurant specializes in international cuisine and serves dinner only.

Furama - This restaurant specializes in Asian cuisine and serves dinner only.

Hotel Riu Guanacaste - All Inclusive, El Ocotal’s small print

Also known as

  • All Inclusive Guanacaste
  • Guanacaste All Inclusive
  • Guanacaste Riu
  • Riu Guanacaste
  • Riu Guanacaste All Inclusive
  • Riu Guanacaste All Inclusive El Ocotal
  • Riu Guanacaste El Ocotal
  • Hotel Riu Guanacaste All Inclusive El Ocotal
  • Hotel Riu Guanacaste All Inclusive

Policies

Only registered guests are allowed in the guestrooms.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 611 reviews

Hotel Riu Guanacaste - All Inclusive, El Ocotal
Outstanding5.0 / 5
Everything was mostly great. Refridgerator was not stocked when we checked in. WIFi service was very poor.
3 night romance trip
Hotel Riu Guanacaste - All Inclusive, El Ocotal
Outstanding5.0 / 5
Beautiful hotel, little secluded
The area was a bit secluded. We did water sports during the day both on and off premises, golf at Four Seasons about an hour away was very nice too.
4 night family trip
Hotel Riu Guanacaste - All Inclusive, El Ocotal
Outstanding5.0 / 5
Overall nice hotel and food was good. Went with family and we all had a good time. My kids particurarly enjoyed the daily kids show at night. WIFI should be free.
5 night family trip
Hotel Riu Guanacaste - All Inclusive, El Ocotal
Poor1.0 / 5
My Photos Tell the Story - Loud and In-Your-Face
Don’t come here if you want to relax and decompress. The pool is overcrowded. A Pool DJ pumps up the base and competing boom boxes circumscribe the pool area. It’s utterly impossible to find a peaceful, quite area, away from screaming kids and booming music. You feel like you’re at a concert all day long. The beach had one coconut tree but unfortunately it lost its top years ago and is now just a trunk. The Pacific side of Cost Rica is not known for white sand beaches, and we expected that going in. What we didn’t expect is a beach so covered with softball size black rocks that only one hardy guest was wading in the water on hot Saturday afternoon. If you like rubbing against strangers at a crowded bar, drinking all day long, drunk people talking VERY loud, and screaming kids running around everywhere and the feeling of mardi gra meets a crowded amusement park, this is the place for you. I spoke to the Managers, Alejandra and Joshu, at the front desk a few hours after our check-in for a planned 4 night stay, and explained that this was not at all what we expected. We explained that this is "not our scene" and asked if we could get a refund for any of the last three nights with an early checkout. They said we were "welcome to checkout" but there would be no refund offered. Dismissive service. We're in 1037 and call on management to allow us to check out early (with refund) and enjoy the last 3 nights of our Costa Rican vacation.
4 night romance trip
Hotel Riu Guanacaste - All Inclusive, El Ocotal
Excellent4.0 / 5
Pretty decent property-for an all-exclusive resort
I have to admit that all-inclusive hotels are really not my 'thing', so my opinion is obviously tempered by that recognition. That said, the hotel was pretty clean and quite comfortable. The buffet, restaurants and 'entertainment' left a lot to be desired, but again, it's an all inclusive, so you can only expect cruise-type quality *at best*, so I suppose this place was pretty decent within that framework. A few minor complaints: no internet in rooms, unless you want to pay a $15 daily upcharge (and even then it's spotty), no real food/snack options after 10pm (unless you want stale popcorn - seriously), and far too many rowdy kids in every single one of the pools (they do not have a dedicated 'adults only' pool. Otherwise, you get what you pay for...
3 night romance trip

See all reviews

Hotel Riu Guanacaste - All Inclusive, El Ocotal

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