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Hotel Riu Guanacaste - All Inclusive, El Ocotal

4 stars4 stars
Sardinal de CarrilloPlaya Matapalo, El OcotalGuanacasteCosta Rica
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Excellent4.0 / 5
Room
Room needs to be improved
Location
Great location
Value for money
Best value for money
Beach
Beautiful beach
625See all 625 Hotels.com reviews
From 5,829 reviewsTripAdvisor Traveller Rating

Hotel Riu Guanacaste - All Inclusive, El Ocotal

from $166
  • Standard Room, Ocean View
  • Standard Room
  • Suite Jacuzzi Ocean view
  • Double Room Europe
  • Suite
  • Superior Room
  • Standard Europe
  • Standard Latam
  • Double Room Latam

At a glance

Key facts

Hotel size

  • This hotel has 701 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property
  • All-inclusive (taxes and gratuities included)
  • Resort fee included

Also known as

  • All Inclusive Guanacaste
  • Guanacaste All Inclusive
  • Guanacaste Riu
  • Riu Guanacaste All Inclusive
  • Riu Guanacaste All Inclusive El Ocotal
  • Riu Guanacaste El Ocotal
  • Hotel Riu Guanacaste All Inclusive El Ocotal
  • Hotel Riu Guanacaste All Inclusive

Policies

Only registered guests are allowed in the guestrooms.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Babysitting/childcare is available for an extra charge

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • Free buffet breakfast
  • 5 restaurants
  • 5 bars/lounges
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Number of outdoor pools - 3
  • Children's pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Casino
  • Nightclub
  • Swim-up bar
  • Steam room
  • Pool umbrellas
  • Sauna
  • Billiards or pool table
Working away
  • Number of meeting rooms - 5
  • Conference space
  • Meeting rooms 5
Services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Garden
Accessibility
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Kayaking
  • Snorkeling
  • Windsurfing

Land activities
  • Volleyball

Entertainment
  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included
  • Motorized water sports
  • Sailboats
  • Scuba-diving excursions
  • Snorkeling excursions
  • Premium or imported alcoholic beverages
  • Airport transfers
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

Renova Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy.

Dining

Liberia - Overlooking the ocean and pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Furama - This restaurant specializes in Asian cuisine and serves dinner only.

La Toscana - This restaurant specializes in Italian cuisine and serves dinner only.

Tucan - This restaurant specializes in international cuisine and serves dinner only.

Ocotal Steak House - This poolside restaurant serves dinner only. Reservations are required.

Hotel Riu Guanacaste - All Inclusive, El Ocotal’s small print

Also known as

  • All Inclusive Guanacaste
  • Guanacaste All Inclusive
  • Guanacaste Riu
  • Riu Guanacaste All Inclusive
  • Riu Guanacaste All Inclusive El Ocotal
  • Riu Guanacaste El Ocotal
  • Hotel Riu Guanacaste All Inclusive El Ocotal
  • Hotel Riu Guanacaste All Inclusive

Policies

Only registered guests are allowed in the guestrooms.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 625 reviews

Hotel Riu Guanacaste - All Inclusive, El Ocotal
Excellent4.0 / 5
Pretty decent property-for an all-exclusive resort
I have to admit that all-inclusive hotels are really not my 'thing', so my opinion is obviously tempered by that recognition. That said, the hotel was pretty clean and quite comfortable. The buffet, restaurants and 'entertainment' left a lot to be desired, but again, it's an all inclusive, so you can only expect cruise-type quality *at best*, so I suppose this place was pretty decent within that framework. A few minor complaints: no internet in rooms, unless you want to pay a $15 daily upcharge (and even then it's spotty), no real food/snack options after 10pm (unless you want stale popcorn - seriously), and far too many rowdy kids in every single one of the pools (they do not have a dedicated 'adults only' pool. Otherwise, you get what you pay for...
3 night romance trip
Hotel Riu Guanacaste - All Inclusive, El Ocotal
Excellent4.0 / 5
Nice and comfortable hotel
Internet is free only at the lobby. It's incredible that they charge Internet access at the rooms.
4 night family trip
Hotel Riu Guanacaste - All Inclusive, El Ocotal
Good3.0 / 5
VERY LARGE RESORT, LOTS OF WALKING REQUIRED!!!
First room had a soiled bed cover, no ice machine anywhere near, and an almost claustrophobic view of gardens interior to the actual hotel rooms ONLY. Second room was cleaner with the garden view that we should have had from the start. As this was off season, a little extra accommodation for our trouble would have been nice. This resort is VERY LARGE with great distances between room, restaurants, pools, and especially the beach. This place must be very crowded in peak season. The property consists of only the Riu Guanacaste, and the Riu Palace. The closest outside community is available by taxi, and water taxi. Grounds are clean and very well kept, and food better than average.
7 night romance trip
Hotel Riu Guanacaste - All Inclusive, El Ocotal
Good3.0 / 5
Beautiful hotel , great staff, horrible rooms
Pros: The resort grounds were impeccable and the outdoor aesthetics were exquisite. The pool area was well maintained. All non-motorized water sports were free. The service and professionalism by all staff and employees were undeniably amazing. In the lobby of the hotel there were multiple tour companies ready and waiting to help you set up any tours and/or activities you may want to do. Drinks were in abundance but were mediocre unless you tip the bartenders. The asian themed restaurant was the SPOT ! Best food on the resort hands down. Cons: The beds were EXTREMELY HARD! For this reason alone, unfortunately, I will never return to this property. The room towels were also very hard which is strange because the pool towels were extremely soft and plush. We actually had to use the pools towels as our shower towels every day. The paid wifi only worked throughout the rest of the hotel but not in our room which was upsetting. The "a.c." aka the ceiling fan did nothing to cool our room down , even with the drapes closed and all lights turned off. Not all staff spoke or understood minimum english. The beach is basic, basic , basic,...no extra frills or thrills.
4 night trip with friends
Hotel Riu Guanacaste - All Inclusive, El Ocotal
Fair2.0 / 5
Nice but needs improvement
It was overall a nice place to stay. The hotel is outdated and the food is barely okay. The grounds were extremely well kept and the staff was exceptionally friendly. However, there were minimal staff members who spoke English. I believe it would benefit the hotel to add wi-fi in more areas on the main floor and to have a few more English channels on the television.
4 night trip with friends

See all reviews

Hotel Riu Guanacaste - All Inclusive, El Ocotal

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