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New Epoch Hotel, Ho Chi Minh City

3.5 stars
120 Cach Mang Thang 8 StrDistrict 3, Ho Chi Minh CityVietnam, 800-491-6126
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Good3.3 / 5
Service
Fantastic service
Food
Delicious food
Location
Great location
WiFi
Good internet service
30See all 30 Hotels.com reviews
From 50 reviewsTripAdvisor Traveller Rating

New Epoch Hotel, Ho Chi Minh City

Hotel Info: 866-539-8117

from $26
  • Epoch Suite
  • Deluxe Double or Twin Room
  • Junior Suite
  • Premium Deluxe

At a glance

Key facts

Hotel size

  • This hotel has 71 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • No parking

  • Free valet parking (limited)

Offsite

  • Area shuttle within 3 km *

Also known as

  • Epoch Hotel
  • New Epoch
  • New Epoch Ho Chi Minh City
  • New Epoch Hotel
  • New Epoch Hotel Ho Chi Minh City

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Rollaway beds are available for USD 18 per stay

Buffet breakfast is offered for an extra charge of USD 6 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 25.00USD per vehicle (one way)

Area shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 coffee shops/cafés
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Health club
  • Full-service spa
  • Spa tub
  • Free bicycles nearby
  • Steam room
  • Sauna
Working away
  • Business center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Slippers
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 31-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Epoch Health Club. Services include massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub.

Dining

Panorama restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

New Epoch Hotel, Ho Chi Minh City’s small print

Also known as

  • Epoch Hotel
  • New Epoch
  • New Epoch Ho Chi Minh City
  • New Epoch Hotel
  • New Epoch Hotel Ho Chi Minh City

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Rollaway beds are available for USD 18 per stay

Buffet breakfast is offered for an extra charge of USD 6 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 25.00USD per vehicle (one way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.3 /5 from 30 reviews

New Epoch Hotel, Ho Chi Minh City
Fair2.0 / 5
no thank you..once is enough
it has seen better days...I wont be back...too far from anything really
1 night business trip
New Epoch Hotel, Ho Chi Minh City
Poor1.0 / 5
We will not come back to this hotel.
We had very bad experience with this hotel. It shows 3.5 stars is misleading! We fell to this false stars rating and ended up booked 5 nights. Horrible experience with the staff. We initially booked for a Double Bed, but they gave us a room with two twins mattresses combined together and said here is your room! Really? We specifically booked for a double bed and this is what we got? The contract we had with Hotels.com did not reflect the same TERMS we got from that New Epoch hotel! They breached my contract with Hotels.com. Hotels.com must do better in the future to coordinate its business with those hotels. Anyhow, the blame is on those rip-off hotels owners. Don't take our words for it, go and experience for yourself.
5 night romance trip
New Epoch Hotel, Ho Chi Minh City
Outstanding5.0 / 5
great staff
was great
4 night trip
New Epoch Hotel, Ho Chi Minh City
Good3.0 / 5
Premium Deluxe room is not 30 m2, is 23 m2
I booked the Deluxe Double Room on Hotels.com and they upgraded me to the Premium Deluxe Room upon check-in. The Premium Deluxe room is listed as 30 m2, but it's actually only 23 m2. If you include the 4 m2 balcony, then it would be 27 m2. I couldn't get the wifi in the room to work and there was no option to hardwire in-room or from the router in the hallway, so I worked downstairs by the public computers for an hour. I eventually got the wifi working in the room though. There's a gym with decent equipment on the second floor. There's also a rub and tug massage parlor that closes at midnight. The karaoke rooms on the 1st floor were empty. I imagine they don't do a whole lot of business from the karaoke rooms since there are much better entertainment options around the neighborhood. As for the neighborhood, exit the hotel, turn left, cross the street, there's a restaurant called Tram Chim with models as waitresses. Closes at 10:30pm. Exit the hotel, cross the street, go to the robot tower rooftop there's the Six Sky Beer Club that also has models as waitresses. Exit the hotel, turn right, then another right, there's a bar/club in the middle of the block. Room Tip: The Premium Deluxe room was acceptable. with window and balcony.
1 night trip

See all reviews

New Epoch Hotel, Ho Chi Minh City

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