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Chicago South Loop Hotel, Chicago

3 stars3 stars
11 W 26th StreetChicagoIL60616United States of America
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Good3.8 / 5
Room
Great room
Location
Great location
Value for money
Best value for money
Cleanliness
Quite clean
1117See all 1,117 Hotels.com reviews
From 1,441 reviewsTripAdvisor Traveller Rating

Chicago South Loop Hotel, Chicago

from $80
  • Double Room, 2 Queen Beds
  • Single Room, 1 King Bed
  • Single Room, 1 Queen Bed
  • Deluxe King
  • Deluxe Double Queen
  • Room, 1 King Bed
  • Room, 1 Queen Bed
  • Double Room, 2 Queen Beds

At a glance

Key facts

Hotel size

  • This hotel has 232 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-1 AM
  • Check-out time is 11 AM

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking (limited)

  • Free nearby parking

  • Free RV/bus/truck parking

Also known as

  • Chicago South Hotel
  • Chicago South Loop
  • Chicago South Loop Hotel
  • Hotel Chicago South Loop
  • Hotel Loop
  • Loop Hotel

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 100.00 per stay

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Bar/lounge
  • Coffee shop/café
Things to do
  • Fitness facilities
Working away
  • 24-hour business center
  • Number of meeting rooms - 2
  • Conference space
  • Meeting rooms 3
  • Conference space size (feet) - 2500
  • Conference space size (meters) - 232
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2008
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping

Chicago South Loop Hotel, Chicago’s small print

Also known as

  • Chicago South Hotel
  • Chicago South Loop
  • Chicago South Loop Hotel
  • Hotel Chicago South Loop
  • Hotel Loop
  • Loop Hotel

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 100.00 per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 1117 reviews

Chicago South Loop Hotel, Chicago
Good3.0 / 5
Never Again!
Not a good stay! I knew there was going to be an issue with the hotel when they tried taking payment from me before check-in, due to it being New Years Eve. When I called to inquire about this the front desk personnel was unpleasant. Once I arrived the staff appeared pleasant, the lobby was clean and nicely decorated, and the free parking was a plus. I stayed for NYE with a group of friends, age range 35-45. We opted to not join the comedy show after party and party at the hotel. Not a good idea. The majority of the people staying there were teenagers-early 20's all smelling like weed. My room was just ok. I noticed things in there that may have been small to others but an issue to me. The lamp was crooked/leaning (bothered the heck out of me), ice bucket was very dirty, hair was all over the bathroom. Most importantly, there was no mattress protectant/covering on the bed - so I woke up to having the sheet off and my face planted on the mattress - ewwww! Who knows how many butts been on that bed. This freaked me out. During check-in I was told that the $100 incidental charge will drop off in 48 hours since I was using my cc instead of debit. After checking out I overheard front desk telling a customer that they have to inspect the room first before returning the incidental, and the process of checking the room could take 48 hours. I didn't think anything of it. Fast forward 4 days later and my money still ain't been released, smh! What happened to 48 hours?
1 night trip with friends
Chicago South Loop Hotel, Chicago
Excellent4.0 / 5
The rooms need a microwave, parking should be free for people that stay in the hotel, otherwise everything else was great. Friendliness of the staff was awesome. Very hospitable. I will always refer friends and family to stay at the South Loop Hotel. Complimentary breakfast would be nice. I get this when I stay at high end hotels. I travel for work twice a monthI lo. I consider South loop to be on the high end level. I plan to stay here in the future. Happy new year.
1 night romance trip
Chicago South Loop Hotel, Chicago
Outstanding5.0 / 5
new years eve greataway
PLEASR NOTE: $100 DEPOSIT FEE. i didnt know before i started booking but states that i will get it back. just wanted other people to know before they are caught off gaurd. but otherwise great stay very nice service. all i would say of negative very small trash cans in rooms (felt bad cuz they were overflowing before we left) and room a tiny dusty. would stay again very nice room, staff was great, and very nice area around hotel.
1 night romance trip
Chicago South Loop Hotel, Chicago
Excellent4.0 / 5
A bad day in a good stay
The overall stay was good; however, the day after we checked was horrible. It was disappointing to return to our room late in the evening, after being gone all day, to find it not cleaned and to have the staff treat us rudely and disrespectfuly. Both my husband I went to the front desk to get towels and trash bags. I was told that I could only have a few items and that security would bring up the rest. My husband was treated as if our issue wasn't a concern, and the night desk person stopped talking to him and moved to another person who was checking in to. My husband certainly didn't appreciate that and pointedly and heatedly called the worker out. The next morning I asked to speak to a manager, but I was told the person w as unavailable. I requested that my issue be related to management and that a letter from management be left for me as to how the issue was addressed and corrected. I didn't receive a letter or any conversation from the management. I was very disappointed in our treatment. While the facility is nice and comfortable, the staff needs better training in customer service.
3 night family trip
Chicago South Loop Hotel, Chicago
Outstanding5.0 / 5
Awesome stay!
Convenient, comfortable and clean!!! I didn't want to leave!
1 night family trip

See all reviews

Chicago South Loop Hotel, Chicago

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