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Hostellerie du Pas de L'Ours Relais et Chateaux, Lens

5-star5 stars
41, Rue du pas de l'OursCrans Montana, LensVS3963Switzerland
Family-friendly hotel with 2 restaurants and full-service spa
  • Free continental breakfast, free WiFi, and free parking
Fantastic service
Tasty breakfast
Awesome vibe
Wellness Area
Wellness & sports facilities could be improved
8See all 8 reviews
From 95 reviewsTripAdvisor Traveller Rating

Hostellerie du Pas de L'Ours Relais et Chateaux, Lens

from $485
  • Standard Double Room
  • Junior Suite
  • Loft Suite
  • Open Suite
  • Family Suite
  • Chalet Suite
  • Suite des Ours
  • Suite Polaire - 2 persons
  • Suite Polaire - 4 persons
Want more choice? Check out our other properties in Lens.

At a glance

Key facts

Hotel size

  • This hotel has 15 rooms
  • This hotel is arranged over 3 floors


  • Check-in time 3 PM-11 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others


  • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • Pets allowed *

  • Restrictions apply *


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking


  • Free area shuttle

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free continental breakfast daily
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Indoor pool
  • Outdoor pool
  • Ski storage
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Health club
  • Spa tub
  • Sauna
Working away
  • Business center
  • Conference space
  • One meeting room
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • In-room accessibility

In the room

Home comforts
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable/satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


L Alpage has 5 treatment rooms including rooms for couples. Services include massages, facials, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy.


L Ours - Overlooking the pool and garden, this fine-dining restaurant specializes in French cuisine. 1-star Michelin rating. Open select days.

Bistrot Des Ours - This bistro specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. Open select days.


On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Spa tub
  • Ski equipment rentals on site


  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Scooter/moped rentals nearby
  • Ski lessons available nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Hostellerie du Pas de L'Ours Relais et Chateaux, Lens’s small print

Also known as

  • Hostellerie Pas L'Ours Relais Chateaux Hotel
  • Hostellerie Pas L'Ours Relais Chateaux Hotel Lens
  • Hostellerie Pas L'Ours Relais Chateaux Lens
  • Hostellerie Pas L'Ours Relais Chateaux


Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 2.50 per person, per night for adults; CHF 1.25 per night for guests up to 11 years old.

Optional extras

Rollaway beds are available for CHF 150.0 per day

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CHF 25 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hostellerie du Pas de L'Ours Relais et Chateaux, Lens


  • Heart of Lens
  • Golf Club Crans-sur-Sierre (10-minute walk)
  • Crans-Cry d'Err (14-minute walk)
  • Montana - Cry d'Er Gondola (26-minute walk)
  • Miniature Train Museum (28-minute walk)
  • Pierre Arnaud Foundation Art Centre (35-minute walk)
  • Verdets (2.2 mi / 3.5 km)
  • Violettes Express Gondola (2.3 mi / 3.7 km)

Getting around

  • Sion (SIR) 33-min drive
  • Geneva (GVA-Cointrin Intl.) 117-min drive
  • Randogne Montana Station 5-min drive
  • Sierre Station 21-min drive
  • Sion Station 29-min drive
  • Free self parking
  • Free area shuttle

Hostellerie du Pas de L'Ours Relais et Chateaux, Lens

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