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Hostellerie du Pas de L'Ours Relais et Chateaux, Lens

5-star5 stars
41, Rue du pas de l'OursCrans Montana, LensVS3963SwitzerlandGreat location! See map

Luxury hotel in Lens with 2 restaurants, spa
  • Free continental breakfast, free WiFi, and free parking
Tasty breakfast
Fantastic service
Wellness Area
Wellness & sports facilities could be improved
6See all 6 reviews
From 108 reviewsTripAdvisor Traveller Rating

Hostellerie du Pas de L'Ours Relais et Chateaux, Lens

from $386
  • Standard Double Room
  • Junior Suite
  • Loft Suite
  • Open Suite
  • Family Suite
  • Chalet Suite
  • Suite des Ours
  • Suite Polaire - 2 persons
  • Suite Polaire - 4 persons

At a glance

Key facts

Hotel size

  • This hotel has 15 rooms
  • This hotel is arranged over 3 floors


  • Check-in time 3 PM-11 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others


  • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • Pets allowed *

  • Restrictions apply *


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking


  • Free area shuttle

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free continental breakfast daily
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Indoor pool
  • Outdoor pool
  • Ski storage
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Health club
  • Spa tub
  • Sauna
Working away
  • Business center
  • Conference space
  • One meeting room
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • In-room accessibility

In the room

Home comforts
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable/satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


L Alpage has 5 treatment rooms including rooms for couples. Services include massages, facials, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy.


L Ours - Overlooking the pool and garden, this restaurant specializes in French cuisine. 1-star Michelin rating. Open select days.

Bistrot Des Ours - This bistro specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. Open select days.

Awards and affiliations

  • The property is a member of Relais & Chateaux.

Hostellerie du Pas de L'Ours Relais et Chateaux, Lens’s small print

Also known as

  • Hostellerie Pas L'Ours Relais Chateaux Hotel
  • Hostellerie Pas L'Ours Relais Chateaux Hotel Lens
  • Hostellerie Pas L'Ours Relais Chateaux Lens
  • Hostellerie Pas L'Ours Relais Chateaux


Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 2.50 per person, per night for adults; CHF 1.25 per night for guests up to 11 years old.

Optional extras

Rollaway beds are available for CHF 150.0 per day

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CHF 25 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hostellerie du Pas de L'Ours Relais et Chateaux, Lens


  • Heart of Lens
  • Golf Club Crans-sur-Sierre - 10 min walk
  • Montana - Cry d'Er Gondola - 26 min walk
  • Miniature Train Museum - 28 min walk
  • Pierre Arnaud Foundation Art Centre - 35 min walk
  • Violettes Express Gondola - 2.3 mi / 3.7 km
  • Aminona Gondola Lift - 4.1 mi / 6.6 km
  • Bisses Museum - 6.1 mi / 9.9 km

Getting around

  • Sion (SIR) - 33 min drive
  • Geneva (GVA-Cointrin Intl.) - 117 min drive
  • Randogne Montana Station - 5 min drive
  • Sierre/Siders Station - 21 min drive
  • Sion Station - 29 min drive
  • Free self parking
  • Free area shuttle

Hostellerie du Pas de L'Ours Relais et Chateaux, Lens

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