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Country Inn & Suites By Carlson, New York City in Queens, NY, Long Island City

3 stars3 stars
4034 Crescent StLong Island CityNY11101United States of America, 855-239-9401
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Good3.5 / 5
Room
Room is all right
Location
Great location
Value for money
Best value for money
Comfort
Rather comfortable
1426See all 1,426 Hotels.com reviews
From 1,719 reviewsTripAdvisor Traveller Rating

Country Inn & Suites By Carlson, New York City in Queens, NY, Long Island City

Hotel Info: 855-239-9401

from $140
  • Suite, 1 King Bed, Non Smoking
  • Suite, 1 King Bed with Sofa bed, Non Smoking
  • Guest Room Accessible City View
  • Studio Suite, 1 King Bed, Non Smoking
  • Guest Room City View Non-Smoking
  • Whirlpool Suite With one King Bed Non Smoking
  • One King Bed, Non-Smoking, Accessible
  • One King Bed, Non-Smoking, Accessible
  • Exec King Guest Room-NonSmoking
  • One Bedroom Suite, One King Bed, Non-Smoking
  • 2 Queen Guest Room-NonSmoking
  • Guest Room
  • King Guest Room-NonSmoking
  • Guest Room, 1 King, Accessible, Non-Smoking
  • King Guest Room-City View-NonSmoking
  • Guest Room, 2 Queen, Non-Smoking
  • Guest Room, 1 King, Non-Smoking
  • Room, Studio Suite, 1 King and 1 Sofabed, Non-Smoking

At a glance

Key facts

Hotel size

  • This hotel has 133 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • No parking

  • Self parking *

Other information

  • Smoke-free property

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Mandatory fees

Deposit: USD 100.00

In the hotel

Food and drink
  • Free continental breakfast
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
Working away
  • Business center
  • Conference space
Services
  • 24-hour front desk
Facilities
  • Number of buildings/towers - 1
  • Year Built 2009
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Separate sitting area
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping

Country Inn & Suites By Carlson, New York City in Queens, NY, Long Island City’s small print

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Mandatory fees

Deposit: USD 100.00

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.5 /5 from 1426 reviews

Country Inn & Suites By Carlson, New York City in Queens, NY, Long Island City
Good3.0 / 5
The hotel was ok, for the cost ! The rooms don't get cleaned until late afternoon. My second day there I vacated the room 5 hours(11AM-4PM) and the room wasn't cleaned, had to call the front desk. I was there 5 nights and never got fresh glasses, ice bucket never emptied or plastic liner left in room after first night. My last night there, I called the front desk for a wake up call for my departing day, never received a call. They did give me fresh towels each day & the complimentary breakfast was decent for the cost of the room. Overall, for the cost per night the place was ok.
5 night trip
Country Inn & Suites By Carlson, New York City in Queens, NY, Long Island City
Fair2.0 / 5
The hotel needs an upgrade. Towels looked dirty. Location is good, but I hope they can better the hotel appereance.
2 night family trip
Country Inn & Suites By Carlson, New York City in Queens, NY, Long Island City
Fair2.0 / 5
Stay for the location only!!
This is my second time staying at this hotel. First thing this hotel should work on is their staff and rules of check in times. We got to the hotel at 930am and it was cold and raining out and we were told that we were not allowed to check in till 3 pm. We only had two times to fly into New York so it was not our fault that we got their early. We asked the morning staff that worked at the desk if they could call us if the room was ready before 3 and we got told we don't do that at this hotel and we could call them. I find this crazy as I travel a lot and this is the only time that I was told no we don't call you. Worst part of this is we went into the city till noon and got back to the hotel were we ate our lunch in the breakfast area. The whole staff also took a lunch break right next to us knowing the whole time we are waiting for a room. Best part is another couple walks in checks in right in front of us when we were told no early check in this was at 2pm. So we sat in a corner for 2 hours and our room was ready the whole time with the staff not saying anything to us the whole time. Second thing is the rooms are not clean and the towels are nasty. We had holes in the blankets and the shower was gross with mildew and spots all over it. Third free Wi-Fi , it never worked over the five days I was their. Worked on and off and we could never get it to work when we needed it the most. Next trip I will pay more money to stay two blocks over at the holiday inn. Don't stay here
4 night romance trip
Country Inn & Suites By Carlson, New York City in Queens, NY, Long Island City
Good3.0 / 5
The room was very large and the bed very comfortable.
2 night family trip
Country Inn & Suites By Carlson, New York City in Queens, NY, Long Island City
Poor1.0 / 5
Dirty and can cause sickness from all the mold
Room was so dirty dust every where outside window broken bathroom has mold everywhere. Iron didn't work bath tub drain clogged and dirty water this room looked like a dungeon or cave I will be reporting this to corp. and health department
1 night family trip

See all reviews

Country Inn & Suites By Carlson, New York City in Queens, NY, Long Island City

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