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Country Inn & Suites By Carlson, New York City in Queens, NY, Long Island City

3 stars
4034 Crescent StLong Island CityNY11101United States of America
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Good3.5 / 5
Bar
Bar is awesome
Location
Great location
Value
Best value for money
Breakfast
Breakfast is average
1380See all 1,380 Hotels.com reviews
From 1,663 reviewsTripAdvisor Traveller Rating

Country Inn & Suites By Carlson, New York City in Queens, NY, Long Island City

from $70
  • Suite, 1 King Bed, Non Smoking
  • Suite, 1 King Bed with Sofabed, Non Smoking
  • Guest Room Accessible City View
  • Studio Suite, One King Bed, Non Smoking
  • Guest Room City View Non-Smoking
  • Whirlpool Suite With one King Bed Non Smoking
  • One King Bed, Non-Smoking, Accessible
  • One King Bed, Non-Smoking, Accessible
  • Exec King Guest Room-NonSmoking
  • One Bedroom Suite, One King Bed, Non-Smoking
  • 2 Queen Guest Room-NonSmoking
  • Guest Room
  • King Guest Room-NonSmoking
  • Guest Room, 1 King, Accessible, Non-Smoking
  • King Guest Room-City View-NonSmoking
  • Guest Room, 2 Queen, Non-Smoking
  • Guest Room, 1 King, Non-Smoking
  • Room, Studio Suite, 1 King and 1 Sofabed, Non-Smoking

At a glance

Key facts

Hotel size

  • This hotel has 133 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • No parking

  • Self parking *

  • Discounted offsite parking

Other information

  • Smoke-free property

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Optional extras

Self parking costs USD 15.00 per day

In the hotel

Food and drink
  • Free continental breakfast
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
Working away
  • Business center
  • Conference space
Services
  • 24-hour front desk
  • Free newspapers in lobby
Facilities
  • Number of buildings/towers - 1
  • Year Built 2009
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Separate sitting area
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping

Country Inn & Suites By Carlson, New York City in Queens, NY, Long Island City’s small print

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Optional extras

Self parking costs USD 15.00 per day

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.5 /5 from 1380 reviews

Country Inn & Suites By Carlson, New York City in Queens, NY, Long Island City
Excellent4.0 / 5
Reliable.
1 night business trip
Country Inn & Suites By Carlson, New York City in Queens, NY, Long Island City
Poor1.0 / 5
MOLDY Disaster
The service completely sucked! Upon arrival the bathroom had mold on the floor and in the shower. We immediately informed staff and we were told that they couldn't do anything cause they were sold out/booked. They said we could come back at 3:30 and if a room was free we could switch. This of course was a huge inconvenience since we were in the city touring and celebrating our anniversary/holiday. The hotel then said if we pack our bags they could come into our room and move our belongings if a room came available. We asked that no one enter our room. This was on Saturday they came into our room and proceeded to change our bedding and left fresh linens in the bath however there was never any attempt to clean up or remove the mold. Not once did we ever get a call from hotel staff telling us they reserved a room for us to move into. The night we checked out the hotel staff on duty was sleeping at the front desk. It took several attempts to get the gentlemans attention. Our stay was very disappointing and uncomfortable due to the fact that my spouse has a very bad allergy to mold. He spent most nights struggling to breathe and had to use his inhaler multiple times and sleep and shower with a mask. We attempted to call Country Inn And Suites corporate offices but even the person Carol who took our call showed no sympathy. I feel we're due a full refund for our troubles.
5 night romance trip
Country Inn & Suites By Carlson, New York City in Queens, NY, Long Island City
Good3.0 / 5
Great hotel and area. Avoid a ground level room.
The hotel was fine, it was a fantastic area to be in, right near the subway and super convenient to get into the city. I would stay again just for that. The room they put us in was under the dining area. So from around 4am all we could hear were chairs shuffling around as we tried to sleep. So if you can ask not to get a room at the ground level.
1 night family trip
Country Inn & Suites By Carlson, New York City in Queens, NY, Long Island City
Good3.0 / 5
meeeeh
room had a smell, stiff uncomferbal mattress
1 night romance trip
Country Inn & Suites By Carlson, New York City in Queens, NY, Long Island City
Good3.0 / 5
Would have been decent if cleaner
The hotel was a good value for Long Island City and very convenient to get to Manhattan, as the subway station is close by. My big issue was with the cleanliness of the linens and other items in the room. There were multiple dingy and stained towels, as well pillow cases and sheets. The curtains were also torn and stained. And the foot rest for an armchair was either soiled or stained to the point no one would venture to use it. I know it's a budget hotel, but dirty and stained linens and upholstery do not make a guest feel comfortable or want to stay there. They also make me question the cleanliness of other parts of the room and hotel.
1 night romance trip

See all reviews

Country Inn & Suites By Carlson, New York City in Queens, NY, Long Island City

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