at Water's Edge Resort

Photo gallery for at Water's Edge Resort

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3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers
Balcony

Overview of at Water's Edge Resort

at Water's Edge Resort

4.0 star property
4-star hotel with 3 outdoor pools, near Airlie Beach Lagoon

8.2/10 Very Good

816 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Kitchen
The price is $216
Price available on 7/12/2022
Map
4 Golden Orchid Drive, Airlie Beach, QLD, 4802
Main amenities
  • Daily housekeeping
  • Near the beach
  • 3 outdoor pools
  • Rooftop terrace
  • Free train station pick-up
  • Fitness center
  • Beach towels
  • Children's pool
  • Spa tub
  • Spa services
  • In-room childcare
  • Airport shuttle
For families
  • Children stay free
  • Cribs/infant beds (surcharge)
  • Babysitting (surcharge)
  • Children's pool
  • Kitchen
  • Private bathroom
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Heart of Airlie Beach
  • Airlie Beach Lagoon - 7 min walk
  • Airlie Beach Market - 11 min walk
  • Port of Airlie - 13 min walk
  • Boathaven Beach - 1 min drive
  • Conway National Park - 2 min drive
  • Shingley Beach - 3 min drive
  • Turtle Boardwalk - 4 min drive
  • Cannonvale Beach - 4 min drive
  • Whitsunday Shopping Centre - 4 min drive
  • Shute Harbour Jetty - 10 min drive

Getting around

  • Proserpine, QLD (PPP-Whitsunday Coast) - 34 min drive
  • Hamilton Island, QLD (HTI-Great Barrier Reef) - 15.9 miles/25.6 km
  • Proserpine Station - 23 min drive
  • Free train station pick-up
  • Airport shuttle (surcharge)
  • Ferry terminal shuttle
  • Shopping center shuttle (surcharge)

About this property

at Water's Edge Resort

Placing you 0.4 mi (0.6 km) from Airlie Beach Lagoon and 0.5 mi (0.9 km) from Airlie Beach Market, at Water's Edge Resort offers an airport shuttle (available 24 hours) for AUD 20 per person. Guests can indulge in deep-tissue massages, body wraps, or facials. There are 3 outdoor pools and a rooftop terrace at this upscale hotel, along with in-room conveniences like kitchens and washers/dryers. The pool and helpful staff get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 47 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open Monday - Sunday (8:00 AM - 6:00 PM)
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Onsite extended parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle (available 24 hours)*
  • Free train station pick-up*
  • Ferry terminal shuttle*

Offsite

  • Shopping center shuttle*

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Barbecue grills

Taking the kids

  • Children stay free
  • Children's pool
  • Childcare in room (surcharge)

What to do

  • Segway rentals/tours
  • Beach nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Services

  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Segway rentals/tours

Facilities

  • 2 buildings/towers
  • Built in 2000
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Fitness center
  • 3 outdoor pools
  • Spa services
  • Spa tub

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Raised toilet seat

Languages spoken

  • English
  • German

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • 40-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board
  • Washer and dryer
  • Laundry detergent

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Furnished balcony/patio
  • Individually furnished and decorated
  • Separate dining area
  • Separate living room

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone

Food and drink

  • Full-sized refrigerator/freezer
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Toaster
  • Cookware, dishes, and utensils
  • Dishwasher

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of AUD 20 per person (one way)
  • Ferry terminal shuttle service is offered for an extra charge
  • Shopping center shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of AUD 25 (subject to availability)
  • Late check-out can be arranged for an extra charge of AUD 25 (subject to availability)
  • Credit card charges are subject to an extra charge

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to December 31 2022 (dates subject to change):
  • Dining venue(s)
The property will be renovating from May 30 2022 to June 10 2022 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge
  • Cribs/infant beds are available for AUD 10.0 per night
  • Rollaway beds are available for AUD 40 per night
  • Airport shuttle for children between the ages of 1 and 12 costs AUD 20.00 (one way)

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

This property accepts credit cards, debit cards and cash.

Also known as

Water's Edge Airlie Beach
Water's Edge Resort Airlie Beach
Waters Edge Airlie Beach
at Water's Edge Resort Hotel
Waters Edge Hotel Whitsundays
Waters Edge Hotel Airlie Beach
at Water's Edge Resort Airlie Beach
at Water's Edge Resort Hotel Airlie Beach
At Water's Edge Resort Airlie Beach/whitsunday Islands

Frequently asked questions

Overall score and ratings

8.2

Very Good

8.1/10

Cleanliness

7.9/10

Staff & service

7.6/10

Amenities

7.7/10

Property conditions & facilities

6.7/10

Eco-friendliness

8/10 Very Good

Better than the island
Very comfortable and in a great location close to everything. The options of which pool you wanted to use was great. Following an over night stay we went to one of the islands and we were very sorry that we didn't just stay at waters edge resort. This place was more comfortable and a much better price. Highly recommend this place.
Susan, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Great location, close to everything. Pools and gardens were great. Size of apartment excellent, decor and furniture need updating. Overall we had a great stay here and would come back again, thank you!
Janelle, 8-night family trip
Verified Wotif guest review

10/10 Exceptional

Staff were very accomodating as my daughter was sick and they gave us a late. Check out with no questions asked. Would recommend this stay to anyone.
Colin, 7-night family trip
Verified Wotif guest review

10/10 Exceptional

Awesome hotel
Loved the hotel and pool was amazing. The furniture in the apartment could do with an upgrade but apart from that the hotel was awesome. Great location with a short walk to the hight street. It will be even better when the cafe/ kitchen is open so you can grab a coffee or something to eat onsite. Rooms are awesome and the views are breathtaking. The infinity pool overlooks the harbour and there is an awesome spa too. The lady on reception was also awesome and super helpful We will be back
Stacey, 5-night family trip
Verified Hotels.com guest review

6/10 Good

The views and location are fantastic. As we did not have a car it was very handy being so close to everything. The pools were sparkling and plenty of shady seating around the pools. The lady on the reception was lovely and helpful. However, a gentleman in reception was rude and unpleasant to deal with. The room was not clean, I had to wash all the towels when we arrived. The room smelled unpleasant too. Wifi was patchy. The room keys that operate the power were temperamental and as such when we called up at 8pm the night phone as we could not get our aircon working we was told just open the doors until the next day. Thankfully we managed to fix it ourselves. The spa had zero chemicals in and by day 4 the spa water looked too dirty to use (we own a spa so know this is what the chemicals are for to stop this happening). Definitely, our room needed a facelift, its our 3rd visit to Airlie but I would not book here again.
Bonnie, 4-night family trip
Verified Expedia guest review

6/10 Good

Couldn't check in until 330, which we understood due to staff shortage, but room was still dirty when we entered, wife had to wipe down kitchen benches, mould in bathrooms. Rooms need a massive revamp as they are starting to be really outdated. Very disappointing considering the price. If there's any positive the views are amazing
Glen, 3-night family trip
Verified Wotif guest review

8/10 Very Good

We liked the place. It was just a bit unclean/dusty in the room. Curtains need updating
Leisa, 3-night family trip
Verified Expedia guest review

8/10 Very Good

Loved being quite close to the shopping / restaurant area. Access to the wi-fi is very, very limited, in the apartment we had. Only just accessible from the balcony. Not fun in hot weather.
Chris, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

Demetry, 4-night business trip
Verified Hotels.com guest review

4/10 Fair

The location and view was really good. However the overall cleanliness of the room was substandard, for eg... furniture,benchtops etc weren't clean, the sheets had marks on them and there was no bedspread.Was disappointed with our stay there.
Grace, 3-night romance trip
Verified Wotif guest review