Destination
Guests
All properties in George Town, Penang, Malaysia

Hard Rock Hotel Penang

Upscale beachfront resort with spa, near Ferringgi Beach

  • Free WiFi and free parking
From
$68

Property renovations and closures

  • This property is closed from January 13 2021 to January 26 2021 (dates subject to change).

Image gallery

  • Hard Rock Hotel Penang
  • Hard Rock Hotel Penang
  • Beach
  • Children’s Pool
  • Hard Rock Hotel Penang
Hard Rock Hotel Penang. Image 1 of 80
1 / 80Hard Rock Hotel Penang
8.6.Fabulous.
  • Room wasn't ready despite arriving at almost 5pm (check-in time supposed to be 3pm).…

    Feb 7, 2020

  • The staff at the Hard Rock go above and beyond to take care of guests's needs and are so…

    Jan 23, 2020

See all 318 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Dining options
Walkable
Quiet
Convenient
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 250 guestrooms
  • Daily housekeeping
  • On the beach
  • 2 restaurants and beach bar
  • Full-service spa
  • Outdoor pool

Feel at home

  • Children's pool
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • On the beach
  • Ferringgi Beach - 1 min walk
  • Batu Feringghi Night Market - 11 min walk
  • Tropical Spice Garden - 13 min walk
  • Eden Parade Shopping Centre - 21 min walk
  • Penang Cultural Center - 42 min walk
This property is closed from January 13 2021 to January 26 2021 (dates subject to change).

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Hillview Deluxe Room
  • Seaview Deluxe Room
  • Lagoon Deluxe Room
  • Studio Suite, 1 King Bed, Sea View
  • Rock Royalty Seaview Deluxe
  • Roxity Kids Suite
  • Deluxe Room, Terrace
  • Poolview Deluxe Room

Location

  • On the beach
  • Ferringgi Beach - 1 min walk
  • Batu Feringghi Night Market - 11 min walk

What’s around

Landmarks

  • On the beach
  • Ferringgi Beach - 1 min walk
  • Batu Feringghi Night Market - 11 min walk
  • Tropical Spice Garden - 13 min walk
  • Eden Parade Shopping Centre - 21 min walk
  • Penang Cultural Center - 42 min walk
  • Teluk Bahang Beach - 42 min walk
  • Toy Museum Heritage Garden - 2.6 mi / 4.2 km
  • Penang Toy Museum - 2.6 mi / 4.2 km
  • ESCAPE Adventureplay - 3.1 mi / 5 km
  • Entopia by Penang Butterfly Farm - 3.2 mi / 5.2 km

Getting around

  • Penang Intl. Airport (PEN) - 52 min drive
  • Penang Sentral - 58 min drive

At a glance

Hotel size

  • This hotel has 250 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)

Food and drink

  • Continental breakfast daily (surcharge)
  • 2 restaurants
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • 24-hour room service

Things to do

  • Beach cabanas (surcharge)
  • Beach sun loungers
  • Outdoor pool
  • Children's pool
  • Health club
  • Full-service spa
  • Bicycle rentals on site
  • Golfing nearby
  • Mountain biking nearby
  • Nightclub
  • Beach umbrellas
  • Swim-up bar
  • Beach towels

Working away

  • Business center
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Designated smoking areas

Accessibility

  • In-room accessibility

Languages Spoken

  • English
  • Malay

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 50-inch LED TV
  • Satellite TV channels
  • DVD player

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Rock Spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Starz Diner - This restaurant specializes in Asian cuisine and serves breakfast and dinner.

Pizzeria - This poolside restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Open daily.

Hard Rock Cafe Penang - This café specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Small print

Also known as

  • Hard Rock Hotel Penang
  • Hard Rock Hotel Penang George Town
  • Penang Hard Rock Hotel
  • Hard Rock Penang George Town
  • Hard Rock Hotel Penang Batu Ferringhi
  • Hard Rock Hotel Penang Resort
  • Hard Rock Hotel Penang George Town
  • Hard Rock Hotel Penang Resort George Town

Optional extras

Continental breakfast is offered for an extra charge of MYR 56 for adults and MYR 28 for children (approximately)

Babysitting/childcare is available for an extra charge

Policies

This property's Kids Club is open only to children ages 4-12 years old.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: MYR 0.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hard Rock Hotel Penang does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.

  • This property is closed from January 13 2021 to January 26 2021 (dates subject to change).

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.

  • Yes, there's free self parking.

  • Yes, there's an outdoor pool and a children's pool.

  • Sorry, pets and service animals aren't allowed.

  • You can check in from 3:00 PM - midnight. Check-out time is noon.

  • Yes, there are 2 onsite restaurants, featuring Asian cuisine, pool views, and poolside dining. Nearby restaurants include Helena Café (7-min walk), Ferringhi Garden (7-min walk), and Guan Guan Cafe (7-min walk).

  • Have fun with nearby activities such as mountain biking and practice your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hard Rock Hotel Penang also has a nightclub and a health club, as well as beach cabanas and spa services.
8.6.Fabulous.
  • 10.0.Exceptional

    Very good and highly recommended. Thanks Hard rock for the honeymoon cack.

    Ghaleb, 3 night family trip, Jan 15, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent location, friendly staff, tasty food, wonderful facilities

    Feras, 3 night family trip, Jan 11, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    It was amazing stay there.

    KAR WAI, 1 night family trip, Dec 1, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Room was just cleared. Particularly wet carpet, strong smelling of сleaning products.

    1 night family trip, Oct 26, 2019

    Verified Orbitz guest review

  • 6.0.Good

    Feel the property was bit old.

    KS, 7 night trip, Apr 27, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The Hard Rock was great! Johan is part of the staff at the Hard Rock and he was so nice and accommodating. He was attentive and caring. Great place and amazing staff.

    4 night romance trip, Apr 19, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Loud music by pool as well contained explicit languages-while children playing-not child appropriate. Poolside service was poor-had to go to bar to order drinks-no service staff checking. Lost sales opportunity!!

    4 night family trip, Apr 7, 2019

    Verified Expedia guest review

  • 6.0.Good

    Just in front of the beach, relaxing environment

    Room clean and nice Even that I was a Hotel guess they did not accept me for dinner on the Hard Rock Café (Bar), they claim that it was to full but they could accept people to have drinks only. At the lobby nice life music, the hamburger it was not so good

    2 night trip, Jul 20, 2018

    Verified Orbitz guest review

  • 8.0.Very Good

    Nice hotel.

    1st time at a hard rock hotel. Nice design, fun music. Looked to be a good spot for the family.

    Anthony, Romance trip, May 11, 2018

    Verified Hotels.com guest review

  • 8.0.Very Good

    Good with some exceptions

    Good hotel but you need to realized that you would have to compromise some of your 5 star expectations. It is a very family friendly hotel, with great pools and slides for kids. Due to Covid-19 the hotel takes really good measures to keep you safe: they sanitize all arriving luggage, check everyone's temperature daily, make all wear masks. On the other side due to it they do NOT have daily room cleaning by default (and it is a 5 star hotel). You must ask about it at the reception, and they don't tell this to you in advance, nor there is any sign about it. It took us 2 days to realise it. The rooms are equipped with either king size bed or single beds (approx 120 cm wide). So double beds (as mention when you book it) are NOT vailable. It was sensitive for me as we were travelling as a family of 3 and ended up renting an extra bed. The food is good but shall you decide to order in the lobby or to the pool most of it will be served in a paper box, sort of fast food style. There are no bathrobes in rooms and the sign hidden inside of the wardrobe says you must ask for it specifically. I had shower broken in my room and ask 4-5 times during 2-3 days to have it fixed, never happened. In some corridors there is steady smoke smell even though smoking is prohibited in rooms. The beach with great white sand is just outside of hotel gate with the sea only 50 meters away. Overall it is a good hotel, which used to be 5 star sometime ago.

    Alexey, 5 night family trip, Jan 2, 2021

    Verified Hotels.com guest review

See all 318 reviews