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Hard Rock Hotel Penang
Upscale beachfront resort with free water park, near Ferringgi Beach
- Great for families
- Free WiFi and free parking
- Collect stamps
- Price Guarantee
From
$99
Price available on 05 Jul 2022Restrictions related to your trip
This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.
Batu Ferringhi Beach, George Town, 11100, Penang, Malaysia
8.6.Fabulous.1,013 verified Hotels.com guest reviews
Room wasn't ready despite arriving at almost 5pm (check-in time supposed to be 3pm).…
Feb 7, 2020
The staff at the Hard Rock go above and beyond to take care of guests's needs and are so…
Jan 23, 2020
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Shield between guests and staff in main contact areas
- Social distancing measures are in place
- Contactless check-in is available
- Guests are provided with free hand sanitizer
Guests rated location
Safe41 positive mentions
Dining options30 positive mentions
Walkable28 positive mentions
Quiet26 positive mentions
Convenient25 positive mentions
The property will be renovating from April 4 2022 to April 30 2022 (completion date subject to change). The following areas are affected:
Guests will have access to the following alternate facilities during the renovation:
- Free parking
- Pool
- Free WiFi
- Gym
- Air Conditioning
Property highlights
Main amenities
- Daily housekeeping
- On the beach
- 2 restaurants and bar/lounge
- Full-service spa
- Outdoor pool
- Free water park
Feel at home
- Children's pool
- Playground on site
- Babysitting or childcare (surcharge)
- Children's club (free)
- Private bathroom
- Television
What’s around
- On the beach
- Ferringgi Beach - 1 min walk
- Teluk Bahang Beach - 42 min walk
- Batu Feringghi Night Market - 11 min walk
- Tropical Spice Garden - 14 min walk
- Eden Parade Shopping Centre - 21 min walk
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Hillview Deluxe Room
- Seaview Deluxe Room
- Lagoon Deluxe Room
- Studio Suite, 1 King Bed, Sea View
- Rock Royalty Seaview Deluxe
- Roxity Kids Suite
- Deluxe Room, Terrace
- Poolview Deluxe Room
What’s around
Landmarks
- On the beach
- Ferringgi Beach - 1 min walk
- Teluk Bahang Beach - 42 min walk
- Batu Feringghi Night Market - 11 min walk
- Tropical Spice Garden - 14 min walk
- Eden Parade Shopping Centre - 21 min walk
- Moonlight Bay - 37 min walk
- Penang Cultural Center - 42 min walk
- Miami Beach - 2.4 mi / 3.8 km
- Toy Museum Heritage Garden - 2.6 mi / 4.2 km
- Penang Toy Museum - 2.6 mi / 4.2 km
Getting around
- Penang Intl. Airport (PEN) - 59 min drive
- Penang Sentral - 61 min drive
map
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Batu Ferringhi Beach, George Town, 11100, Penang, Malaysia
At a glance
Hotel size
- This hotel has 250 rooms
- This hotel is arranged over 6 floors
Arriving/leaving
- Check-in time 3:00 PM-midnight
- Check-out time is noon
Restrictions related to your trip
- This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.
Special check-in instructions
Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up. For more details, please contact the property using the information on the booking confirmation. Guests must present proof of Low-Risk, No Symptom Status on their MySejahtera mobile app at check-in.
Due to COVID-19, guests must provide proof of Low-Risk, No Symptom Status on their MySejahtera mobile app to access the property's public areas, including the restaurant, retail outlets, spa, and fitness facility.
Due to COVID-19, guests must provide proof of Low-Risk, No Symptom Status on their MySejahtera mobile app to access the property's public areas, including the restaurant, retail outlets, spa, and fitness facility.
Required at check-in
- Credit card required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
- Babysitting*
- Free children's club
Pets
- No pets or service animals allowed
Internet
- Free WiFi and wired Internet access in public areas
- Free WiFi and wired Internet access in rooms
Parking
- Free onsite self parking
In the hotel
Taking the kids?
- Children's club (free)
Food and drink
- Continental breakfast daily (surcharge)
- 2 restaurants
- Bar/lounge
- Coffee shop/cafe
- Snack bar/deli
- Beach bar
- Swim-up bar
- Poolside bar
- 24-hour room service
Things to do
- Beach cabanas (surcharge)
- Beach sun loungers
- Number of outdoor pools - 1
- Children's pool
- Fitness facilities
- Full-service spa
- Bicycle rentals on site
- Playground on site
- Mountain biking nearby
- Nightclub
- Free water park access
- Beach umbrellas
- Health club
- Beach towels
Working away
- Business center
- Conference space
- Meeting rooms
Services
- 24-hour front desk
- Concierge services
- Tours/ticket assistance
- Limo or town car service available
- Dry cleaning/laundry service
- Laundry facilities
- Hair salon
- Luggage storage
- Wedding services
Facilities
- Number of buildings/towers - 1
- Elevator
- Safe-deposit box at front desk
- Designated smoking areas
Accessibility
- In-room accessibility
Languages Spoken
- English
- Malay
In the room
Home comforts
- Air conditioning
- Minibar
- Coffee/tea maker
- Bathrobes
- Slippers
- Iron/ironing board
Freshen up
- Private bathroom
- Rainfall showerhead
- Shower only
- Bidet
- Free toiletries
- Hair dryer
Be entertained
- 50-inch LED TV
- Satellite TV channels
- DVD player
Stay connected
- Desk
- Free newspaper
- Free WiFi
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the resort's full-service spa, Rock Spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Dining
Starz Diner - This restaurant specializes in Asian cuisine and serves breakfast and dinner.
Pizzeria - This poolside restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Open daily.
Hard Rock Cafe Penang - This café specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Pizzeria - This poolside restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Open daily.
Hard Rock Cafe Penang - This café specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Fees & policies
Mandatory feesPay at property
You'll be asked to pay the following charges by the property at check-in or check-out:
- A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
- Continental breakfast is offered for an extra charge of MYR 56 for adults and MYR 28 for children (approximately)
Children and extra bedsPay at property
You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
- Babysitting is available for an extra charge
Pool, spa, and gym (if applicable)Pay at property
You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene and cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
Contactless check-in and contactless check-out are available.
At check-in, guests must provide a record of full COVID-19 vaccination.
COVID-19 vaccination record requirement applies to all guests aged 18 and up.
Policies
Guests can rest easy knowing there's a smoke detector on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.
This property's Kids Club is open only to children ages 4-12 years old.
Also known as
- Hard Rock Hotel Penang
- Hard Rock Hotel Penang George Town
- Penang Hard Rock Hotel
- Hard Rock Penang George Town
- Hard Rock Hotel Penang Batu Ferringhi
- Hard Rock Hotel Penang Resort
- Hard Rock Hotel Penang George Town
- Hard Rock Hotel Penang Resort George Town
Also known as
- Hard Rock Hotel Penang
- Hard Rock Hotel Penang George Town
- Penang Hard Rock Hotel
See more
*See fees and policies for additional details or extra charges
FAQs
- Yes, Hard Rock Hotel Penang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
- Yes, there's free self parking.
- Yes, there's an outdoor pool and a children's pool.
- Sorry, pets and service animals aren't allowed.
- You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
- Yes, there are 2 onsite restaurants, featuring Asian cuisine, pool views, and poolside dining. Nearby restaurants include Enca Cafe & Restaurant (3-min walk), Boatman's (6-min walk), and Ferringhi Garden (7-min walk).
- Have fun during the warmer months with activities nearby such as mountain biking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hard Rock Hotel Penang also has a nightclub and a health club, as well as beach cabanas and spa services.
8.6.Fabulous.1,013 verified Hotels.com guest reviews
- 10.0.Exceptional
Very good and highly recommended. Thanks Hard rock for the honeymoon cack.
Ghaleb, 3 night family trip, Jan 15, 2020
Verified Expedia guest review
- 10.0.Exceptional
Excellent location, friendly staff, tasty food, wonderful facilities
Feras, 3 night family trip, Jan 11, 2020
Verified Expedia guest review
- 10.0.Exceptional
It was amazing stay there.
KAR WAI, 1 night family trip, Dec 1, 2019
Verified Hotels.com guest review
- 6.0.Good
Room was just cleared. Particularly wet carpet, strong smelling of сleaning products.
1 night family trip, Oct 26, 2019
Verified Orbitz guest review
- 6.0.Good
Feel the property was bit old.
KS, 7 night trip, Apr 27, 2019
Verified Expedia guest review
- 10.0.Exceptional
The Hard Rock was great! Johan is part of the staff at the Hard Rock and he was so nice and accommodating. He was attentive and caring. Great place and amazing staff.
4 night romance trip, Apr 19, 2019
Verified Expedia guest review
- 8.0.Very Good
Loud music by pool as well contained explicit languages-while children playing-not child appropriate. Poolside service was poor-had to go to bar to order drinks-no service staff checking. Lost sales opportunity!!
4 night family trip, Apr 7, 2019
Verified Expedia guest review
- 6.0.Good
Just in front of the beach, relaxing environment
Room clean and nice Even that I was a Hotel guess they did not accept me for dinner on the Hard Rock Café (Bar), they claim that it was to full but they could accept people to have drinks only. At the lobby nice life music, the hamburger it was not so good
2 night trip, Jul 20, 2018
Verified Orbitz guest review
- 4.0.Fair
Pool was use as a day pool for the locals
I've stayed at Hard Rock Panama, Vegas and NYC and gave them each 5 stars. This was sub-standard for a Hard Rock. The pool was packed with no seats available and no room in the pool on Saturday and Sunday because in addition to the guest there were "club members" or local people allowed to access the pool as well.
Mark, 3 night trip, Jan 26, 2018
Verified Expedia guest review
- 8.0.Very Good
Great Hotel but bad staff
The hotel was great with a really nice pool but check in was delayed severely. Also it took so long for bags to be sent to the room resulting in my lost relaxation time by the pool.
4 night trip, Dec 10, 2017
Verified Expedia guest review