Hotel Indigo Asheville Downtown, an IHG Hotel

Photo gallery for Hotel Indigo Asheville Downtown, an IHG Hotel

Primary image
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Overview of Hotel Indigo Asheville Downtown, an IHG Hotel

Hotel Indigo Asheville Downtown, an IHG Hotel

3.5 star property
Mountain hotel with restaurant, near The Orange Peel

8.8/10 Fabulous

964 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is $162
Price available on 7/31/2022
Map
151 Haywood Street, Asheville, NC, 28801
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Valet parking
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Computer station
  • Front desk safe
For families
  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Coffee/tea maker
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Downtown Asheville
  • Harrah's Cherokee Center - Asheville - 3 min walk
  • Grove Arcade - 4 min walk
  • Pack Square - 12 min walk
  • Wicked Weed Brewing - 14 min walk
  • The Orange Peel - 15 min walk
  • Grey Eagle - 16 min walk
  • University of North Carolina at Asheville - 29 min walk
  • Basilica of Saint Lawrence - 1 min drive
  • Asheville Community Theatre - 1 min drive
  • Diana Wortham Theatre - 1 min drive

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

About this property

Hotel Indigo Asheville Downtown, an IHG Hotel

When you stay at Hotel Indigo Asheville Downtown, an IHG Hotel, you'll be within a 15-minute walk of Harrah's Cherokee Center - Asheville and Wicked Weed Brewing. Guests can visit the fitness center for a workout or grab a bite to eat at One Fifty One Boutique, which serves breakfast, lunch, and dinner. A bar/lounge and a snack bar/deli are other highlights. Fellow travelers say great things about the breakfast and location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 115 rooms
  • Arranged over 13 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (2 per room, up to 80 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Secured covered onsite valet parking (USD 20.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Ski lessons nearby
  • Skydiving nearby
  • Ziplining nearby
  • Snowboarding nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference space (465 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Umbrellas

Facilities

  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Cable/satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

One Fifty One Boutique - This bistro serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: USD 50.00 per accommodation, per night

Optional extras

  • Breakfast costs between USD 1.00 and USD 10.00 for adults, and USD 1.00 and USD 10.00 for children (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 10.0 per night

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Covered valet parking costs USD 20.00 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Limited housekeeping is provided every 2 days.

Also known as

Hotel Indigo ASHEVILLE DOWNTOWN
Indigo ASHEVILLE DOWNTOWN

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.9/10

Property conditions & facilities

8.9/10

Eco-friendliness

8/10 Very Good

tina, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

No housekeeping...but otherwise fine
The hotel is just fine. Nothing extraordinary, a little dated, but clean enough, nice enough, and in a good enough location. For the price this time of year in Asheville, it's more than should be expected. I booked not knowing much about the hotel since it was the only place available when I booked my trip. My main issue was not knowing until I arrived that there is NO housekeeping during your stay. None. You can ask for some extra towels and soap, but nobody is coming to take your trash, change the sheets, make the bed, etc. Ever. I was there for 5 nights and am pretty tidy, so it wasn't a big issue, but I have never come across this, and for $300+/night, I think they could do better. Front desk and Valet guys were great. Valet can get very backed up at peak times, but they do their best and all of them were very helpful. Location is great but a 0.5mile walk to basically everything, which is fine if you like to walk, but other (more $) hotels are definitely better situated to downtown. While I think the Indigo was just fine, I would likely look to book elsewhere in the future unless I was looking to save $. This time of year, the "prime" hotels can get VERY expensive.
5-night trip
Verified Hotels.com guest review

6/10 Good

The hotel was in a good location but was very overpriced for what we received.
Milton, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elizabeth, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect Saty
Molly made our check in experience spectacular. Her follow up with us was amazing.
Robert, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Stephen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

8/10 Very Good

Great location.
Hotel Indigo in downtown Asheville has an excellent location steps away from restaurants and shopping. A short walk will get you to the heart of downtown. Our room and bathroom were both very spacious and nicely furnished. Comfortable bed. Complimentary coffee and tea in the room. Quiet air conditioning, work space overlooking part of the city and mountains. The lobby has a bar and breakfast area where you can purchase breakfast or snacks, as well as some beer, wine and cocktails. Front desk was always very friendly, super helpful with suggestions and directions as well as solving any little issue we had. A couple of things could have been better: the water carafe in our room was sticky and dirty, it had not been replaced after the last guest and the water/ice area on our floor was also a bit on disarray. So, maybe bring your own water? And some areas of the shower seem to have been cleaned while others had some mildew and mold stains. Valet parking is $20 a day, pets stay for $75 per stay. We had a pleasant stay and only wish they had been more thorough with cleaning.
Charles, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dolores, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
Great stay. Front desk attendant texted to be sure we were completely satisfied with our accommodations. Good service.
Charles, 1-night trip
Verified Hotels.com guest review