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Citadines Ashley Hongkong, Kowloon

3 stars3 stars
18 Ashley Road Tsim Sha TsuiKowloonHong Kong
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Good3.6 / 5
Room is all right
Great location
Good internet service
Fantastic service
216See all 216 reviews
From 345 reviewsTripAdvisor Traveller Rating

Citadines Ashley Hongkong, Kowloon

from $93
  • Studio Executive
  • Studio Premier
  • Studio
  • Family Room (Studio Premier)

At a glance

Key facts

Hotel size

  • This hotel has 36 rooms


  • Check-in time starts at 2 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms



  • No parking

In the hotel

Working away
  • Business center
  • 24-hour front desk
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Elevator/lift

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable/satellite TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
  • Daily housekeeping
  • In-room safe

Recent reviews

Good 3.6 /5 from 216 reviews

Citadines Ashley Hongkong, Kowloon
Good3.0 / 5
Great location
Mattress & pillows were so so.
4 night trip
Citadines Ashley Hongkong, Kowloon
Excellent4.0 / 5
good location and farely clean
nice location, 3-5 mins walk to MRT station, overall quite satisfactory
2 night romance trip
Citadines Ashley Hongkong, Kowloon
Poor1.0 / 5
Bad service. Poorly managed.
When I saw my favorite hotel was fully booked I started to look for another one in the same Tsim Sha Tsui area and started to consider the Citadines ( after all it is branded as Ascott). The fact of the hotel still have rooms for the weekend should had ring the bell on my head. Anyway, lets try, I though. First impression: Not the place you want to spend the holiday with your family. The front desk lady was rude and showed that she couldn't care less for us there. I even think in say: Sorry for interrupting your watching videos time". But was with my family. The room is nothing like the pictures and the bathroom crazy small. Everyday, just 3 towels for a family of 4. Everyday I had to call and request extra. I am ok if the place is small and clean, plus a good service and helpful staff. That is not the case. The hallways are very dirty and the only good service we had was the cleaning lady. She was so humble and helpful. I feel bad for her working there. Money wasted on this place. Will never come back again. Even for free.
3 night family trip
Citadines Ashley Hongkong, Kowloon
Outstanding5.0 / 5
comfortable suite with as area to meet friend
I need to have a place to stay and also to meet a small group of students. this hotel came in handy, located in a convenient place, the morning walk was great too.Quite near to the pier.the room has a sliding door , convenient to screen it , if we need to meet someone in a cute small living area. the design is modern and clean.
1 night business trip
Citadines Ashley Hongkong, Kowloon
Good3.0 / 5
hmmm its ok. nothing great
hmmm its ok. nothing great
1 night business trip

See all reviews

Citadines Ashley Hongkong, Kowloon

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