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Citadines Ashley Hongkong, Kowloon

3 stars
18 Ashley Road Tsim Sha TsuiKowloonHong Kong, 800-491-6126
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  • Hong Kong (HKG-Hong Kong Intl.) 36-min drive; 21.1 miles/34 km
  • Hong Kong Tsim Sha Tsui Station 5-min walk; 0.2 miles/0.4 km
  • Hong Kong East Tsim Sha Tsui Station 9-min walk; 0.4 miles/0.7 km
  • Hong Kong Jordan Station 15-min walk; 0.7 miles/1.1 km
  • Hong Kong Station 25-min walk; 1.4 miles/2.2 km
  • Onsite parking not available
  • Airport shuttle
Good3.6 / 5
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Vibe
Vibe is not too good
222See all 222 Hotels.com reviews
From 315 reviewsTripAdvisor Traveller Rating

Citadines Ashley Hongkong, Kowloon

Hotel Info: 866-539-8117

from $79
  • Executive Studio, 1 Queen Bed
  • Studio Premier
  • Studio, 1 Queen Bed
  • Family Room (Studio Premier)

At a glance

Key facts

Hotel size

  • This hotel has 36 rooms

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • No parking

In the hotel

Working away
  • Business center
Services
  • 24-hour front desk
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Elevator/lift

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable/satellite TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
More
  • Daily housekeeping
  • In-room safe

Recent reviews

Good 3.6 /5 from 222 reviews

Citadines Ashley Hongkong, Kowloon
Poor1.0 / 5
Bad service. Poorly managed.
When I saw my favorite hotel was fully booked I started to look for another one in the same Tsim Sha Tsui area and started to consider the Citadines ( after all it is branded as Ascott). The fact of the hotel still have rooms for the weekend should had ring the bell on my head. Anyway, lets try, I though. First impression: Not the place you want to spend the holiday with your family. The front desk lady was rude and showed that she couldn't care less for us there. I even think in say: Sorry for interrupting your watching videos time". But was with my family. The room is nothing like the pictures and the bathroom crazy small. Everyday, just 3 towels for a family of 4. Everyday I had to call and request extra. I am ok if the place is small and clean, plus a good service and helpful staff. That is not the case. The hallways are very dirty and the only good service we had was the cleaning lady. She was so humble and helpful. I feel bad for her working there. Money wasted on this place. Will never come back again. Even for free.
3 night family trip
Citadines Ashley Hongkong, Kowloon
Outstanding5.0 / 5
comfortable suite with as area to meet friend
I need to have a place to stay and also to meet a small group of students. this hotel came in handy, located in a convenient place, the morning walk was great too.Quite near to the pier.the room has a sliding door , convenient to screen it , if we need to meet someone in a cute small living area. the design is modern and clean.
1 night business trip
Citadines Ashley Hongkong, Kowloon
Good3.0 / 5
hmmm its ok. nothing great
hmmm its ok. nothing great
1 night business trip
Citadines Ashley Hongkong, Kowloon
Outstanding5.0 / 5
Holiday
Arrived at 2.00am, and check in was good and thorough. Although we were in a busy small street, the noise was very minimal. The bathroom was rather small, but serviceable.
2 night romance trip
Citadines Ashley Hongkong, Kowloon
Fair2.0 / 5
Our bags got searched by the maid
We had a bag deliberately not fully zipped and stored in the wardrobe, but found out later that it was fully zipped and someone moved our stuff around. We didn't lose anything, but we could have if we left any cash in our bag. Be aware.
3 night family trip

See all reviews

Citadines Ashley Hongkong, Kowloon

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