All hotels in Mermaid Beach, Queensland, Australia
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Turtle Beach Resort, Mermaid Beach

4 stars4 stars
2346 Gold Coast HighwayMermaid BeachQLD4218Australia, 800-491-6126
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Excellent4.4 / 5
Room
Room is all right
Location
Great location
Pool
Great pool
Food
Delicious food
144See all 144 Hotels.com reviews
From 1,088 reviewsTripAdvisor Traveller Rating

Turtle Beach Resort, Mermaid Beach

Hotel Info: 866-539-8117

from $166
  • Superior Apartment, 2 Bedrooms
  • One Bedroom Superior - 5 Nights
  • One Bedroom Apartment - 5 Nights
  • Superior Apartment, 1 Bedroom
  • One Bedroom Superior - 2 Nights
  • Standard Apartment, 2 Bedrooms
  • 2 Bedroom Family Suite
  • Standard Apartment, 1 Bedroom (3 Night Rate)
  • Standard Apartment, 3 Bedrooms (5 Night Rate)
  • One Bedroom Apartment - 2 Nights
  • Three Bedroom Apartment
  • Two Bedroom Apartment - 2 Nights
  • Three Bedroom Apartment
  • Standard Apartment, 2 Bedrooms (5 Night Rate)
  • Standard Apartment, 1 Bedroom (5 Night Rate)
  • Standard Apartment, 2 Bedrooms (3 Night Rate)
  • Two Bedroom Superior - 5 Nights
  • Two Bedroom Apartment - Sale!
  • One Bedroom Apartment - Sale!
  • Standard Apartment, 1 Bedroom
  • Three Bedroom Apartment - 5 nights
  • Two Bedroom Superior - 3 Nights
  • Two Bedroom Apartment - 5 Nights

At a glance

Key facts

Hotel size

  • This hotel has 348 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 10 AM
The front desk is open during the following times:
  • Sunday - Thursday: 7 AM - 7 PM
  • Friday - Saturday: 7 AM - 9 PM

Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children's club *

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

Offsite

  • Theme park shuttle *

  • Area shuttle *

  • Shopping center shuttle *

Other information

  • Smoke-free property

Also known as

  • Resort Turtle Beach
  • Turtle Beach Resort
  • Turtle Resort
  • Sands Turtle Beach Hotel
  • Sands Turtle Beach Mermaid
  • Turtle Beach Hotel Mermaid Beach
  • Turtle Beach Resort Gold Coast/Mermaid Beach, Australia
  • Turtle Beach Resort Mermaid Beach
  • Turtle Beach Mermaid Beach

Policies

This property does not have elevators.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Rollaway beds are available for AUD 42.00 per day

Breakfast costs between AUD 8 and AUD 15 per person (approximately)

Cribs/Infant beds are available for AUD 9 per night

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

Area shuttle, shopping center shuttle, and theme park shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Cooked-to-order breakfast (surcharge)
  • Restaurant
  • Coffee shop/café
  • Barbecue grills
Things to do
  • Water park
  • Number of outdoor pools - 4
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Number of spa tubs - 4
  • Miniature golf on site
  • Playground on site
  • Golfing nearby
  • Free water park access
  • Children's pool
  • Sauna
  • Waterslide
  • Arcade/game room
Services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
Facilities
  • Garden

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Washer/dryer
Things to enjoy
  • Balcony or patio
  • Individually decorated
  • Individually furnished
  • Separate dining area
  • Separate living room
Freshen up
  • Second bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
More
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the apartment's full-service spa, Chelonia Beauty Day Spa.

Dining

Deck Resturant and Bar - This poolside restaurant specializes in pizza and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Fresh and Tasty - This cafe specializes in local cuisine and serves lunch only. Open daily.

Turtle Beach Resort, Mermaid Beach’s small print

Also known as

  • Resort Turtle Beach
  • Turtle Beach Resort
  • Turtle Resort
  • Sands Turtle Beach Hotel
  • Sands Turtle Beach Mermaid
  • Turtle Beach Hotel Mermaid Beach
  • Turtle Beach Resort Gold Coast/Mermaid Beach, Australia
  • Turtle Beach Resort Mermaid Beach
  • Turtle Beach Mermaid Beach

Policies

This property does not have elevators.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Rollaway beds are available for AUD 42.00 per day

Breakfast costs between AUD 8 and AUD 15 per person (approximately)

Cribs/Infant beds are available for AUD 9 per night

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

Area shuttle, shopping center shuttle, and theme park shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 144 reviews

Turtle Beach Resort, Mermaid Beach
Outstanding5.0 / 5
The kids loved everything about the resort
3 night family trip
Turtle Beach Resort, Mermaid Beach
Outstanding5.0 / 5
Great place .... 100% approved
6 days ... no issues.... highly recommend. Safe for children and fun
6 night family trip
Turtle Beach Resort, Mermaid Beach
Outstanding5.0 / 5
Comfortable, Relaxed, Beautiful surrounds
Lovely, comfortable, well equipped units, amongst beautiful gardens. The pools are wonderful, although it's a shame that adults are not allowed on the slides. One snooty and unhappy Receptionist on check-in, but all other staff seemed pleasant enough and less angry. Easy parking and access. I'd definitely love to stay at Turtle Beach Resort again.
6 night family trip
Turtle Beach Resort, Mermaid Beach
Excellent4.0 / 5
Fun for the kids
Great location however room was very hot and aircon only in lounge room. Queen bed was very uncomfortable.
2 night family trip
Turtle Beach Resort, Mermaid Beach
Outstanding5.0 / 5
Great family resort.
Fantastic pools and activities. On-site restaurant was convenient. Beach just across the road. We loved it.
6 night family trip

See all reviews

Turtle Beach Resort, Mermaid Beach

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