4/10 Fair
Jul 28, 2022
good location but not 4 stars hotel
This was a beautiful hotel in a good location in legian.
However it did not meet my expectations.
This is a 4 star hotel, amenities where 4 stars rooms i would rate 3 stars if i was in australia i would of not accepted the room.
The hotel ground and pools where nice,
but there rooms need some TLC. They had 2 years to get them 100%
We had 2 rooms.
1 standard king suite
1 deluxe double room.
the only good thing was that they where connected.
The rooms need a good clean and the bathroom need more than a good scrub and maybe abit of bleach.
Size of rooms where good.
Comfort was good.
Breakfast was good. Everyone liked it.
My biggest compliant was this is a 4 star hotel, i want a clean bathroom. it needs a good mop and update.
Rooms are looking tired and i am over the excuse of covid.
We did have issues with our hot water and toilet however that wasnt a problem it happened they tried to fix it for a few days and we where lucky we had the use of the other room. Otherwise cold showers for us.
elizabeth, 11-night family trip
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