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Hanoi Elegance Ruby Hotel, Hanoi

3 stars3 stars
3 Yen Thai StreetHanoi10000Vietnam, 800-491-6126
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Outstanding4.8 / 5
Room
Room is all right
Location
Great location
Service
Fantastic service
Cleanliness
Clean
191See all 191 Hotels.com reviews
From 2,935 reviewsTripAdvisor Traveller Rating

Hanoi Elegance Ruby Hotel, Hanoi

Hotel Info: 866-539-8117

from $44
  • Family Suite
  • Superior Room
  • Junior Suite

At a glance

Key facts

Hotel size

  • This hotel has 20 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • No parking

Also known as

  • Elegance Ruby
  • Ruby Hanoi
  • Elegance 4 Hanoi
  • Elegance 4 Hotel Hanoi
  • Hanoi Elegance Ruby Hotel Hanoi
  • Elegance Ruby Hanoi
  • Elegance Ruby Hotel
  • Elegance Ruby Hotel Hanoi
  • Hanoi Elegance Ruby
  • Hanoi Elegance Ruby Hotel
  • Hanoi Ruby Hotel
  • Hotel Elegance Ruby Hanoi
  • Ruby Elegance Hanoi

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for an additional charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of VND 378000 per vehicle (roundtrip)

In the hotel

Food and drink
  • Free breakfast
  • 24-hour room service
Things to do
  • Bicycle rentals nearby
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2008
  • Elevator/lift
  • Safe-deposit box at front desk
  • Library

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
Stay connected
  • In-room computer
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Hanoi Elegance Ruby Hotel, Hanoi’s small print

Also known as

  • Elegance Ruby
  • Ruby Hanoi
  • Elegance 4 Hanoi
  • Elegance 4 Hotel Hanoi
  • Hanoi Elegance Ruby Hotel Hanoi
  • Elegance Ruby Hanoi
  • Elegance Ruby Hotel
  • Elegance Ruby Hotel Hanoi
  • Hanoi Elegance Ruby
  • Hanoi Elegance Ruby Hotel
  • Hanoi Ruby Hotel
  • Hotel Elegance Ruby Hanoi
  • Ruby Elegance Hanoi

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for an additional charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of VND 378000 per vehicle (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.8 /5 from 191 reviews

Hanoi Elegance Ruby Hotel, Hanoi
Outstanding5.0 / 5
The hotel staff was superb! We have never had such attentive and generous service in all of our travels.The rooms were clean, modern, and well-kept, breakfasts were excellent, and the location is excellent, quiet but in the middle of the old quarter. We highly recommend this hotel.
1 night romance trip
Hanoi Elegance Ruby Hotel, Hanoi
Excellent4.0 / 5
5 Star Service Unmatched
We were completely shocked at the service level at this hotel. Five start service at what might be considered a 3 star hotel in the states. It's clean, and otherwise unoffensive, but not exactly huge or luxurious as a 5 star hotel may otherwise be. The service, however, totally was. Almost too good. The tea on arrival was heaven, we tried to buy it but it was a chef's recipe. Our room was small, but not unexpectedly so. I didn't care for the frosted door to the bathroom, which made it slightly uncomfortable to shower in a room with someone I didn't know all that well. The breakfast and service for breakfast were great. We ordered what we wanted and they delivered everything to our table very quickly. They went above and beyond in many ways. Finding a missing wallet and meeting us at our next hotel on our return to Hanoi (after a trip to Ha Long Bay) to return it. Sending a car to our OTHER HOTEL to bring us to the airport a few days later - COMPLIMENTARY!?! We were just shocked. We highly recommend this hotel for service alone. They even offered us a room upgrade, though we had already unpacked so we declined. Do yourselves a favor and stay here. A pleasant place to rest your head at night.
1 night trip
Hanoi Elegance Ruby Hotel, Hanoi
Outstanding5.0 / 5
Small hotel with excellent services
The hotel is a bit small but very clean. The service is out of this world.
1 night romance trip
Hanoi Elegance Ruby Hotel, Hanoi
Outstanding5.0 / 5
Wonderful
Economic plain fare as far as facility goes. The "customer service" was truly outstanding. Staff was more than just nice, they bent over backwards to help with things small and large. Wonderful!
5 night romance trip
Hanoi Elegance Ruby Hotel, Hanoi
Outstanding5.0 / 5
We arrived rather late in the evening and the hotel prepared some toast and jam for us as well as having snacks and refreshments available in the room. Everything was clean and comfortable and the staff was excellent. Very friendly and helpful!
1 night trip with friends

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Hanoi Elegance Ruby Hotel, Hanoi

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