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All properties in Palma de Mallorca, Spain
1 room, 2 adults

Santa Clara Urban Hotel & Spa, Palma de Mallorca

4-star4 stars
C/ San Alonso, 16, Palma de Mallorca, Mallorca, 07001, Spain

4-star hotel with spa, near Cathedral of Santa Maria of Palma
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Beach
Beautiful beach
Vibe
Awesome vibe
Room
Great room
Value
Value for money could be better

Santa Clara Urban Hotel & Spa, Palma de Mallorca

from $96
  • Double Room Single Use
  • Double Room
  • Superior Double Room
  • Junior Suite
  • Suite

What’s around Santa Clara Urban Hotel & Spa, Palma de Mallorca

Landmarks

  • Cathedral of Santa Maria of Palma - 5 min walk
  • Bellver Castle - 44 min walk
  • Basilica of St. Francis - 4 min walk
  • Parc de La Mar - 9 min walk
  • Paseo Maritime - 10 min walk
  • Convent of Santa Clara - 1 min walk
  • Arab Baths - 2 min walk
  • Museum of Mallorca - 2 min walk

Getting around

  • Palma de Mallorca (PMI) - 13 min drive
  • Palma de Mallorca Son Fuster Station - 11 min drive
  • Palma de Mallorca Verge de Lluc Station - 12 min drive
  • Marratxi Pont d Inca Station - 12 min drive
  • Intermodal Station - 15 min walk
  • Jacint Verdaguer Station - 23 min walk

At a glance

Key facts

Hotel size

  • This hotel has 20 rooms

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 11 AM

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Conference space size (feet) - 30
  • Conference space size (meters) - 3
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Rooftop terrace
Languages Spoken
  • English
  • German
  • Italian
  • Spanish
  • Swedish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
Sleep well
  • Pillow menu
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable/satellite TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Urban Spa has massage/treatment rooms. Services include Swedish massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Santa Clara Urban Hotel & Spa, Palma de Mallorca’s small print

Also known as

  • Santa Clara Urban
  • Santa Clara Urban Hotel Spa
  • Santa Clara Urban & Spa
  • Santa Clara Urban Hotel & Spa Hotel
  • Santa Clara Urban Hotel & Spa Palma de Mallorca
  • Santa Clara Urban Hotel & Spa Hotel Palma de Mallorca
  • Santa Clara Urban Hotel
  • Santa Clara Urban Hotel Palma de Mallorca
  • Santa Clara Urban Palma de Mallorca
  • Santa Clara Urban Hotel & Spa Palma De Mallorca, Majorca
  • Santa Clara Urban Hotel And Spa
  • Santa Clara Urban Hotel Palma De Mallorca
  • Hotel Santa Clara Urban
  • Santa Clara Urban Hotel & Spa Palma De Mallorca

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

Full breakfast is offered for an extra charge of EUR 15 for adults and EUR 7.50 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Superb 9.2 From 96 reviews

Good 6.0
I was a little bit underwhelmed by the property after reading such rave reviews. My experience is mostly based on the room we were given on the first floor right next to the restaurant. Each morning we were awaken by loud noise coming from the restaurant as they were preparing breakfast. Also, our room was inundated with ants crawling everywhere, especially in the bathroom. Lastly, we were rubbed the wrong way by one of the front desk staff (Paco). When asked for recommendations and suggestions we felt he was a little rude. He just gave off an uncomfortable vibe instead of a welcoming presence. Overall, the hotel was average. We would probably not stay here next time we visit Palma.
CG, us3 night trip
Exceptional 10.0
Relaxing hotel in the old town
This was our first time at the Santa Clara in Palma and our third stay in recent years in the city in the spring. This hotel was easy to locate having travelled from the airport on the bus and immediately felt welcomed. All of the hotel staff were friendly and very helpful. A nice touch was to come back from a meal to find a small bottle of cava on ice from the hotel for my wife's birthday. Our room was spacious and airy and on the top floor so had a velux window which was useful for both light and air. There is a coffee machine, safe and mini bar in the room and enough wardrobe space for our five night stay. The bed is massive and very comfortable and there is a nice sofa. Gowns and slippers are provided for the shall spa which we used several times and was never busy. The breakfast room is very nice and there is a very good selection of cold and warm food on a buffet table. The hotel is in a quiet part of the old city and the only noise was the convent bell at 5:45 pm. A very nice hotel and staff and would thoroughly recommend. I've added a couple of photos from the terrace and the view from our room.
Grahame, gbRomance trip
Exceptional 10.0
Beautiful little hideaway
Booked the Santa Clara based on trip advisor reviews and could not have been a more perfect hotel for a long weekend break in beautiful Palma. The hotel was immaculate inside and out, we were in Room No 1, it was a lovely room, very large with plenty of storage and a fabulous shower with all the nice little added toiletries. Air conditioning was great and well needed even though the room was shaded. Hotel staff were so helpful, advising us and booked restaurants - the hotel is a stones throw from the Cathedral and right in the heart of the old town so central to pretty much everything. My only slight criticism is that our room was next to the restaurant and so at 7am we could hear the coffee machine starting up and the staff putting out the glasses ready for breakfast - this woke me up the first morning but think we got used to it as it never really bothered us much afterwards and we never felt the need to ask to be moved.
Jo, gbOther trip
Exceptional 10.0
Lovely 4 night break in Palma old town
Hotel is in a great location only 7 mins from the cathedral or shopping. There are lots of restaurants near by: you can easily find tourist places but the hotel recommended some great restaurants like Sa Bodeguas which are more authentic Mallorcan restaurants. We were a family of three, and had a small bed for our daughter in the room and there was plenty of room for us all. We even had a small private outdoor space that got some sun. When I booked it was room only, but we got a deal if we used breakfast every day that it worked out €10 per adult per day which we didn't think bad value for food offered (pastries, fresh fruit, yogurts, bread, nuts, cold meat, cheese, and small selection of hot food. They would also make up omelettes to order if you asked). What I liked was that we didn't need to decide that in advance. No pool although it does have a small peaceful roof terrace which got a continual breeze in July. Didn't try the spa.
Katharine, gbOther trip
Exceptional 10.0
The patio at Santa Clara was one of our favorite places in all of Mallorca--we used it every night before and after dinner! The desk staff were very helpful and had really great recommendations; they informed us of the free bikes we could use, the spa, and they helped us rent a vehicle one day. Cons: The only criticism to our stay was that we were on the first floor by the cafe so in the morning when they were making coffee it was extremely loud so if you have a family or are a light sleeper, you may want to request another level. We also asked for our room to be cleaned each day, which they did but they would leave all our water bottles around and not really tidy anything up--just make the bed and fresh towels.
Jordan, usOther trip

Santa Clara Urban Hotel & Spa, Palma de Mallorca

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