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1 room, 2 adults

Hotel Residence am Hauptbahnhof, Hamburg

3-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.
Steindamm 24-26, Hamburg, HH, 20099, Germany

3-star hotel, convenient to Moenckebergstrasse
  • Free WiFi
  • Collect nightsYou can collect® Rewards nights here
From 98 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Good internet service
Fantastic service
Great location

Hotel Residence am Hauptbahnhof, Hamburg

from $34
  • Single Room
  • Double Room
  • Triple Room
  • Quadruple Room

What’s around Hotel Residence am Hauptbahnhof, Hamburg


  • In Saint Georg
  • Moenckebergstrasse - 7 min walk
  • Hamburger Kunsthalle - 9 min walk
  • Hamburg City Hall - 17 min walk
  • Miniatur Wunderland - 27 min walk
  • Hamburg Dungeon - 27 min walk
  • St. Michaelis Church - 32 min walk
  • Elbe Philharmonic Hall - 33 min walk

Getting around

  • Hamburg (HAM) - 15 min drive
  • Hamburg Central Station - 8 min walk
  • Hamburg Dammtor Station - 26 min walk
  • Hasselbrook Station - 6 min drive
  • South Central U-Bahn - 3 min walk
  • North Central U-Bahn - 7 min walk
  • Central S-Bahn - 8 min walk

At a glance

Key facts

Hotel size

  • This hotel has 30 rooms
  • This hotel is arranged over 5 floors


  • Check-in time 1 PM-midnight
  • Check-out time is 11 AM
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Room service (during limited hours)
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Elevator
Languages Spoken
  • English
  • German

In the room

Sleep well
  • Premium bedding
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Daily housekeeping
  • In-room safe

Hotel Residence am Hauptbahnhof, Hamburg’s small print

Also known as

  • Hotel Residence am Hauptbahnhof
  • Hotel Residence am Hauptbahnhof Hotel Hamburg
  • Hotel Residence am Hauptbahnhof Hamburg
  • Residence am
  • Residence am Hauptbahnhof
  • Residence am Hauptbahnhof Hamburg
  • Residence Hotel am Hauptbahnhof
  • Am Hauptbahnhof Hamburg
  • Hotel Residence am Hauptbahnhof Hotel
  • Hotel Residence am Hauptbahnhof Hamburg

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Self parking costs EUR 12.00 per day

Parking is available nearby and costs EUR 12.00 per night

Rollaway beds are available for EUR 35 per night

Safes in guestrooms can be used for EUR 3.00 per stay

Buffet breakfast is offered for an extra charge of EUR 7.9 for adults and EUR 7.9 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.0 From 203 reviews

Fair 4.0
Horrible room in a great location
Definitely the worst hotel room I have EVER stayed in. My stay did have its good points though. The service was very good--staff were friendly and informative. Also, the location is great--very centrally located. Nevertheless, the condition of the room would prompt me to discourage anyone from booking a room here. Yes, it was cheap, but l would rather have payed a bit more for a more comfortable stay. The room was VERY run down--think lamps in two pieces and doorknobs coming off. The shower head came off and started spraying water everywhere when I used it, and the toilet brush was covered in feces. Really though, I'd stay away from this hotel. I didn't feel comfortable staying here.
us1 night trip
Good 6.0
Location and price
The hotel is well located and it’s economic. If these are your top priorities, this is your type of hotel. However, if you also look for comfort, staff friendliness, good breakfast, and expect a clean room, then I would not recommend.
Gemma, gb1 night business trip
Very Good 8.0
Hotel was basic and functional, room very clean. Staff courteous. Area is rough trade but felt quite safe and no harassment or issues for us even late at night. Central and handy.
Cheryl, au1 night romance trip
Good 6.0
cheap suburb option
A, gb2 night trip
Fair 4.0
Terrible location. People are nice
They have 3 properties, so we were sent to another one in the same street. The place is really bad - ugly, junkies everywhere, really bad impression and not at all child friendly. We had to use long stairs with the luggage - not convenient. Room was clean and people were friendly, but no extra help or support. I would pay a bit more and stay somewhere else. Only advantage is that it is close to the central station, but then choose the other side of the station.
ie1 night family trip

Hotel Residence am Hauptbahnhof, Hamburg

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