All hotels in Florence, Italy
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Promenade, Florence

Vicolo del Canneto 2FlorenceFI50125Italy, 800-491-6126
Best Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Good3.0 / 5
Food
Delicious food
Location
Great location
Value for money
Value for money could be better
Comfort
More comfort would be nice
31See all 31 Hotels.com reviews
From 124 reviewsTripAdvisor Traveller Rating
  • Florence (FLR-Peretola) 20-min drive; 7.6 miles/12.2 km
  • Florence Santa Maria Novella Station 20-min walk; 1 miles/1.7 km
  • Porta al Prato Station 29-min walk; 1.5 miles/2.4 km
  • Florence Campo Di Marte Station 8-min drive; 2 miles/3.2 km
  • Self parking (surcharge)
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Ferry terminal shuttle
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Ski shuttle (surcharge)

Promenade, Florence

Hotel Info: 866-539-8117

from $81
  • Quadruple Room
  • Triple Room
  • Double Room

At a glance

Key facts

Hotel size

  • This hotel has 7 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2 PM-8 PM
  • Check-out time is 10 AM
  • Express check-in/out
The front desk is open daily from 9 AM - 11 AM
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation.
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 10 children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • Restrictions apply *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

  • Train station pickup *

  • Cruise terminal shuttle *

  • Ferry terminal shuttle *

Parking

  • Self parking *

Offsite

  • Area shuttle within 1000 km *

  • Beach shuttle *

  • Ski shuttle *

  • Shopping center shuttle *

  • Casino shuttle *

  • Theme park shuttle *

Also known as

  • Promenade Condo Florence
  • Promenade Florence
  • Promenade B&B Florence
  • Promenade B&B

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
  • Resort fee: EUR 2.50 per person, per night

Optional extras

Late check-in between 8 PM and midnight can be arranged for an extra charge of EUR 20-25

Self parking costs EUR 35 per day

Parking is available nearby and costs EUR 30 per 24 hours

Air conditioning is available for an extra charge of EUR 10 per day

Rollaway beds are available for an additional charge

Continental breakfast is offered for an extra charge of EUR 3 per person (approximately)

Pets are allowed for an extra charge of EUR 25 per pet (may vary based on length of stay)

Airport shuttle service is offered for an extra charge of EUR 30 per vehicle (one way)

Cruise ship terminal shuttle, ferry terminal shuttle, and train station pick-up service is offered for an extra charge

Area shuttle service to the beach, casino, shopping center, ski area, and theme park is offered for an extra charge

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • 3 restaurants
  • Room service (during limited hours)
Things to do
  • Beach shuttle (surcharge)
  • Ski shuttle (surcharge)
Services
  • Front desk (limited hours)
  • Limo or Town Car service available
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator/lift
Accessibility
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Freshen up
  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Free WiFi
Food and drink
  • Refrigerator (on request)
More
  • Daily housekeeping

Promenade, Florence’s small print

Also known as

  • Promenade Condo Florence
  • Promenade Florence
  • Promenade B&B Florence
  • Promenade B&B

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
  • Resort fee: EUR 2.50 per person, per night

Optional extras

Late check-in between 8 PM and midnight can be arranged for an extra charge of EUR 20-25

Self parking costs EUR 35 per day

Parking is available nearby and costs EUR 30 per 24 hours

Air conditioning is available for an extra charge of EUR 10 per day

Rollaway beds are available for an additional charge

Continental breakfast is offered for an extra charge of EUR 3 per person (approximately)

Pets are allowed for an extra charge of EUR 25 per pet (may vary based on length of stay)

Airport shuttle service is offered for an extra charge of EUR 30 per vehicle (one way)

Cruise ship terminal shuttle, ferry terminal shuttle, and train station pick-up service is offered for an extra charge

Area shuttle service to the beach, casino, shopping center, ski area, and theme park is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.0 /5 from 31 reviews

Promenade, Florence
Outstanding5.0 / 5
Very Convenient Location in Firenze (Florence)
First, I was surprised at the location...a small street and located on the 3rd floor of a building of apartments and businesses. There was a lift(elevator), thank goodness. Once up there,the graciousness and helpfulness of Ryanna warmed my heart. My room was very nice, although the view was of the building across the small street...there are some rooms with a view of the River Arno, I think only 7 rooms in total. Also, there were different levels in the room, coming in and to the bathroom, of which to be aware. Although this small hotel is off the main road.it is only a block and a half walk to the Arno River, where the Uffizi Gallery is on the other side, and a view of the Ponte Vecchio which is only about 3 blocks away. The Pitti Palace was about 5 or 6 blocks away, and it was an easy walk to the attractions on the other side of the Ponte Vecchio, like the Duomo and the wild Boar statue. This hotel is a perfect location in Firenze, just don't be surprised like I was when the taxi pulls up in front of the building that looks nothing like a hotel. I definitely recommend it and would stay there again. Thank you, Ryanna, for all your kindness, help (she speaks English, too), and for recommending the TrattorioBordino, a great little restaurant about a block and a half away.
2 night trip
Promenade, Florence
Good3.0 / 5
Location only
My husband and I spent one night in Florence before heading on a road trip through Tuscany. We searched for hotels with Free Parking - Hotels.com claimed this hotel had free parking when it did not. There is a garage around the corner with a "special" - $25 for over night parking. Pros: Location. You are a 5 min walk into the heart of Florence. Cons: Everything is extra. They charge you additional for Air Conditioning (also not mentioned in the description). There are no soap/shower products as claimed, only one small packet of shampoo. It is very noisy - we had to have the window open and there is a lot of street noise. The hotel is very hard to find - it is around the corner in a very small street with just a placard on the door. It is more of an apartment building than a hotel. Overall, the stay was fine. The room was clean and aside from no AC in the 80 degree weather, comfortable. Consider this hotel for location only.
1 night romance trip
Promenade, Florence
Excellent4.0 / 5
Good Choice
The room we had was smaller than expected and we are a very tall couple so it felt cramped but Riana's attention and tips were so personal and great that it made up for everything!!! We were so near to Ponte Vechio and without paying high crazy fees!!!
2 night romance trip
Promenade, Florence
Outstanding5.0 / 5
Promenade is Paradise!
We had a wonderful experience at the Promenade. The owner was most helpful to us and more than willing to accommodate any requests. Great location too! The atmosphere was very peaceful and comfortable. Nice size rooms!
2 night romance trip
Promenade, Florence
Excellent4.0 / 5
Basic room in good location
The room was very plain and basic with a very small bathroom. The only amenity was free wifi. Quality aside, the hotel is in a great location - close to many sites and fairly quiet. Be prepared for a very small elevator or three flights of stairs. Ryana, the proprietor, was very nice and helpful and made us feel very welcome in florence.
3 night romance trip

See all reviews

Promenade, Florence

Is the description of this hotel not correct? Tell us