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Hotel Universal, Porto

2 stars2 stars
Avenida Aliados 381st Floor, Porto4000-064Portugal, 800-491-6126
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Good3.5 / 5
Room
Room needs to be improved
Location
Great location
Service
Fantastic service
Comfort
More comfort would be nice
149See all 149 Hotels.com reviews
From 299 reviewsTripAdvisor Traveller Rating

Hotel Universal, Porto

Hotel Info: 866-539-8117

from $52
  • Standard Triple Room
  • Standard Double Room
  • Superior Double Room
  • Superior Room
  • Standard Single Room
  • Family Room
  • Single Room
  • Double or Twin Room, City View
  • Standard Double or Twin Room
  • Double Room Single Use, City View
  • Twin Standard Handicap Facilities

At a glance

Key facts

Hotel size

  • This hotel has 44 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 1 PM-8 PM
  • Check-out time is 11:30 AM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only) *

  • Specific rooms only, restrictions apply *

  • 1 per room (up to 10 kg)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Discounted offsite parking

Other information

  • Smoke-free property

Also known as

  • Hotel Universal Porto
  • Universal Hotel
  • Universal Porto

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Parking height restrictions apply.

Optional extras

Early check-in can be arranged for an extra charge of EUR 10

Late check-out can be arranged for an extra charge of EUR 10

Parking is available nearby and costs EUR 10 per night

Rollaway beds are available for EUR 15 per night

Buffet breakfast is offered for an extra charge of EUR 4.95 per person (approximately)

Pets are allowed for an extra charge of EUR 9 per pet, per night

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby
  • Billiards or pool table
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 1930
  • Elevator/lift
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
Freshen up
  • Private bathroom
  • Hair dryer
Be entertained
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping

Hotel Universal, Porto’s small print

Also known as

  • Hotel Universal Porto
  • Universal Hotel
  • Universal Porto

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Parking height restrictions apply.

Optional extras

Early check-in can be arranged for an extra charge of EUR 10

Late check-out can be arranged for an extra charge of EUR 10

Parking is available nearby and costs EUR 10 per night

Rollaway beds are available for EUR 15 per night

Buffet breakfast is offered for an extra charge of EUR 4.95 per person (approximately)

Pets are allowed for an extra charge of EUR 9 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hotel Universal, Porto

Landmarks

  • In Santo Ildefonso
  • Porto Cathedral (0.4 mi / 0.6 km)
  • Sandeman Cellars (1 mi / 1.5 km)
  • Museum of Port Wine (1 mi / 1.6 km)
  • Casa da Musica (1.5 mi / 2.4 km)
  • Aliados Square (0 mi / 0.1 km)

Getting around

  • Porto (OPO-Dr. Francisco de Sa Carneiro) 17-min drive
  • Porto Sao Bento Station 3-min walk
  • Porto Campanha Station 21-min walk
  • Vila Nova de Gaia Station 13-min drive
  • Discounted offsite parking
  • Aliados Station 2-min walk
  • Sao Bento Station 3-min walk
  • Trindade Station 9-min walk

Recent reviews

Good 3.5 /5 from 149 reviews

Hotel Universal, Porto
Good3.0 / 5
Hotel Universal- a great location.
Hotel Universal was in a very good location for getting transit by bus and also connecting with the city tour buses. The train station is some distance from the city center and one must negotiate how to ticket for the connecting metro into the city center. Though there is no ticket booth for the metro, there was a metro official handing travelers a subway cad and helping load the correct amount for the city center destination. If one wishes to travel by metro, do not lose this card because you will not be able to get another one and therefore, never ride the metro again! The 28 steps straight up to the lobby from the street is a very difficult problem for elderly persons. The only access for handicapped is an automated chair that carries one up/down the 28 stairs. An elevator is available from the lobby to the rooms. The appliances were clean and the room was quite nice. However the floors had not been swept as they should have. Walking barefoot one had to clean the feet when getting into bed. Reception was ordinary and friendly, but unwilling to recommend any particular places to eat. The Yellow tour bus was nearly worthless. Most of the sites one could not see/find when highlighted on the headset and my headset (and the one next to me as well) quit working after about 1/4 of the way into the tour. It was nice scenery, but was of little value.
2 night trip
Hotel Universal, Porto
Excellent4.0 / 5
clean and convient
good
2 night trip
Hotel Universal, Porto
Good3.0 / 5
Without a doubt, the worst place I have ever stayed as far as smell. Housekeeping was friendly. The smell was overbearing. Bedding was out of date. Half of staff was angry, other half was helpful. Great view of the square, centrally located, to Everything. Would I stay again, NO! & Overpriced!
6 night trip
Hotel Universal, Porto
Excellent4.0 / 5
Cheap and good
Excellent location in downtown porto. Desk staffed 24 hours, personal is friendly and speaks english reasonably well. Rooms are not too big but clean, walls are a bit thin, breakfast is pretty minimal, wifi works well. For the price this is an excellent hotel.
Business trip
Hotel Universal, Porto
Excellent4.0 / 5
Great location, easy to find from the metro stop and very central to all the sights of Porto. Also right next to the Hop on Hop off bus service and the world's fanciest McDonald's :) which was fun. 2 mins away from the main train station in town and 5 mins away from the bus station for transfers to Lisbon. Would stay here again.
Trip with friends

See all reviews

Hotel Universal, Porto

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