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1 room, 2 adults

Hotel Hayk, Cologne

3-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.
Frankenwerft 9, Cologne, NW, 50667, Germany

Riverfront hotel with bar/lounge, connected to the convention center, near Haymarket
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Good7.2
Location
Great location
Service
Fantastic service
Room
Room is all right
Food
Food could be better
82See all 82 Hotels.com reviews
From 124 reviews

TripAdvisor Traveller Rating

Hotel Hayk, Cologne

from $66
  • Double Room
  • Standard Apartment (for 5 persons)
  • Standard Apartment (for 6 persons)
  • Standard Apartment (for 4 persons)
  • Standard Apartment (for 3 persons)

What’s around Hotel Hayk, Cologne

Top spots nearby

Recommended by this property

  • Haymarket (2-minute walk)
  • Chocolate Museum (6-minute walk)
  • Cologne Cathedral (6-minute walk)
  • Cologne Trade Fair Grounds (8-minute walk)
  • LANXESS Arena (12-minute walk)

Getting around

  • Cologne (CGN-Cologne - Bonn) - 13 min drive
  • Duesseldorf (DUS-Duesseldorf Intl.) - 45 min drive
  • Cologne Central Station - 10 min walk
  • Cologne Messe-Deutz Station - 14 min walk
  • Cologne Hansaring Station - 22 min walk
  • Heumarkt U-Bahn - 4 min walk
  • Deutzer Freiheit U-Bahn - 10 min walk
  • Severinstrasse U-Bahn - 15 min walk

At a glance

Key facts

Hotel size

  • This hotel has 14 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11:30 AM
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi in rooms *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Bar/lounge
Things to do
  • Bicycle rentals nearby
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Year Built 1770
  • Safe-deposit box at front desk
  • Television in common areas
Languages Spoken
  • English
  • German
  • Russian

In the room

Home comforts
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping

Hotel Hayk, Cologne’s small print

Also known as

  • Hayk Cologne
  • Hotel Hayk
  • Hotel Hayk Cologne

Policies

Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service. Contact the office using the information on the reservation confirmation received after booking.
Some apartments are located in a separate building approximately 150 meters away from the property. For more details, please contact the property using the information on the reservation confirmation received after booking.

This property does not have elevators.

Parking height restrictions apply.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A city tax is imposed by the city of Cologne. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5 percent city/local tax will be charged

Optional extras

Rollaway beds are available for EUR 28.0 per night

Buffet breakfast is offered for an extra charge of EUR 8,50 for adults and EUR 5 for children (approximately)

Cribs/Infant beds are available for EUR 8.0 per night

WiFi is available in guestrooms for EUR 2.50 per 24-hour period (rates may vary)

WiFi is available in public areas for EUR 2.50 per 24-hour period (rates may vary)

Wired Internet access is available in public areas for EUR 5 per stay (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.2 From 82 reviews

Hotel Hayk, Cologne
Poor2.0
Run away from this place!
Hotels.com should remove this hotel from the site. Given the pictures and description, this is classic false advertising. Upon check-in, we were directed to an annex building, about a block away. The building was under construction (which went on until 2:30 am) and the exterior hallway we had to enter from reeked of pee. We booked an apartment for 6 people, and were given one key. If one person went out with a key, they had to lock everyone else either in or out of the room and annex building. None of the included appliances were operational...rendering the "apartment" concept moot. Shower fluctuated between scalding hot and ice cold without warning. Beds squeaked and rattled every time someone moved. No wi-fi. When we asked the front desk attendant about it he was rude, telling us there was a problem with our phones rather than their wifi. Rooms not as pictured, rude staff, worst place I have ever stayed through hotels.com.
christina, usFamily trip
Hotel Hayk, Cologne
Very Good8.0
Good place to stay. Parking garage was very close. Great location. Very friendly staff. We had problems with an elevator that went out and had to use stairs (3 flights) but it was quickly fix and staff apologized profusely. TV was working properly, again staff helped to resolve the problem too. Hotel staff was very friendly and attentive. I'd definitely stay there again.
Chris, us3 night family trip
Hotel Hayk, Cologne
Poor2.0
Don't stay here because you won't be able to sleep
Do not stay here. The picture shown of the building facing the river is almost certainly not what you are going to get. Our room was several blocks away on a plaza where the music was loudest right next door, all night long. We did not sleep at all and were a wreck by the time we left. The partying does not let up until sunrise. Complaints were met with pretty much a shrug and without any offers of compensation of any sort.
Brian, us2 night family trip
Hotel Hayk, Cologne
Exceptional10.0
Great place to stay
Great friendly service right in the middle of town
Francis, gb2 night trip with friends
Hotel Hayk, Cologne
Exceptional10.0
Lovely hotel.
Brilliant hotel. A clean, simple room, good breakfast included and a perfect location.
Philip, gb2 night romance trip

See all reviews

Hotel Hayk, Cologne

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