Hotel & Aparthotel Casteau Resort Mons

Photo gallery for Hotel & Aparthotel Casteau Resort Mons

Primary image
Indoor spa tub
Executive Twin Room | Premium bedding, in-room safe, desk, soundproofing
Executive Double Room | Premium bedding, in-room safe, desk, soundproofing
Standard Room | Premium bedding, in-room safe, desk, soundproofing

Overview of Hotel & Aparthotel Casteau Resort Mons

Hotel & Aparthotel Casteau Resort Mons

4-star property
4-star hotel in Soignies with restaurant and bar/lounge

8.2/10 Very good

230 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Non-smoking
Map
Chaussée De Bruxelles 38, Casteau, Soignies, 7061
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Health club
  • Sauna
  • Spa tub
  • Room service
  • Spa services
  • Business centre
  • Airport shuttle
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • Paira Daiza - 26 min drive

Getting around

  • Charleroi (CRL-Brussels South Charleroi) - 34 min drive
  • Neufvilles Station - 5 min drive
  • Nimy Station - 7 min drive
  • Masnuy St. Pierre Station - 7 min drive
  • Airport shuttle (surcharge)

About this property

Hotel & Aparthotel Casteau Resort Mons

4-star eco-friendly hotel near a train station
Consider a stay at Hotel & Aparthotel Casteau Resort Mons and take advantage of a round-trip airport shuttle, a free daily manager's reception and a terrace. For some rest and relaxation, visit the sauna or the hot tub. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
Other perks at this hotel include:
  • Free self-parking
  • Buffet breakfast (surcharge), bike hire and meeting rooms
  • A TV in the lobby, free newspapers and luggage storage
  • Guest reviews speak highly of the overall value
Room features
All guest rooms at Hotel & Aparthotel Casteau Resort Mons have thoughtful touches, such as premium bedding and climate-controlled air conditioning, as well as amenities, such as complimentary wireless Internet access and safes.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, heating and daily housekeeping

Languages

Dutch, English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 91 rooms

Arriving/Leaving

  • Check-in time from 4:00 PM until 11:00 PM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free off-site parking nearby

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Free daily reception
  • Shared microwave
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay free

What to do

  • Table football
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (2691 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • Built in 1968
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Health club
  • Spa services
  • Hot tub
  • Sauna

Languages

  • Dutch
  • English
  • French
  • Italian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom (not in room)
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 1.15 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 17.50 per person (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 75 per vehicle (one way)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

Policies

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher on site.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

This property accepts major credit cards and cash.

Also known as

Best Western Mons
Best Western Plus Casteau Mons Soignies
Best Western Plus Hotel Casteau Resort Mons Soignies
Best Western Plus Mons
Mons Best Western
Hotel Aparthotel Casteau Resort Mons Soignies
Aparthotel Casteau Mons Soignies
& Casteau Mons Soignies
Hotel & Aparthotel Casteau Resort Mons Hotel
Hotel & Aparthotel Casteau Resort Mons Soignies
Hotel & Aparthotel Casteau Resort Mons Hotel Soignies

Frequently asked questions

Does Hotel & Aparthotel Casteau Resort Mons offer free cancellation for a full refund?
Yes, Hotel & Aparthotel Casteau Resort Mons does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel & Aparthotel Casteau Resort Mons?
As of 5 Oct 2022, prices found for a 1-night stay for 2 adults at Hotel & Aparthotel Casteau Resort Mons on 28 Oct 2022 start from $83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel & Aparthotel Casteau Resort Mons?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel & Aparthotel Casteau Resort Mons?
Yes, cats and dogs are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel & Aparthotel Casteau Resort Mons?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel & Aparthotel Casteau Resort Mons?
Yes, an airport shuttle is available. The charge is EUR 75 per vehicle one way.
What are the check-in and check-out times at Hotel & Aparthotel Casteau Resort Mons?
You can check in from 4:00 PM - 11:00 PM. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
What is there to do at Hotel & Aparthotel Casteau Resort Mons and nearby?
Have fun during the warmer months with activities nearby such as hiking. Relax in the hot tub or enjoy the use of other amenities, which include a sauna and a health club. Hotel & Aparthotel Casteau Resort Mons also has a picnic area and a garden.
Are there restaurants at or near Hotel & Aparthotel Casteau Resort Mons?
Yes, there's an on-site restaurant. The dining venue will be unavailable from 1 July 2021 to 1 September 2022 (dates subject to change).

Overall score and ratings

8.2

Very good

8.4/10

Cleanliness

8.3/10

Staff & service

7.7/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Exceptional

Nice stay
Nice stay Good hotel with good breakfast Lot’s of parking place. No dinning option on site but some restaurants around
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nice and clean
marc, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Phil, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Eliane, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

The apartment was clean, although lacked basic ustensils, glasses and coffee machine. The property is full of deliquent persons, squatters and smokers 4hat made it quite unpleasant.
Kiki, 6-night family trip
Verified Expedia guest review

8/10 Very good

Or Final "Home" in Belgium
We stayed here while trying to depart from Mons after 18 months of working at SHAPE. Due to the COVID-19 situation, things were much different from what we expected and we understand. However, when we first arrived in our room, it was not as clean as we would have liked - there was mold on the shower tile grout, fingerprints all over the entry door, a dead fly stuck to the living room curtain, and grease around the stove top. The kitchen faucet was so loose that we had to hold it with two hands just to change from hot to cold water. Nevertheless, we had Lysol and Clorox cleaner to get rid of the bothersome items we noted. The service from staff was excellent and they tried very hard to accommodate our needs, especially for breakfast since we were so used to having a world of choices at a previous stay - again, the situation precluded much choice of breakfast items. The bed was super comfortable, which was a plus since we stayed 8 days, trying to get a flight out.
Sheri, 8-night family trip
Verified Hotels.com guest review

8/10 Very good

The breakfast was great and the overall staff was very accommodating.
Alex, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Robert, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel close to my meeting. At SHAPE staff, I have allways used this hotel, when I have meeting at SHAPE.
1-night business trip
Verified Expedia guest review

10/10 Exceptional

Hotel staff.
The hotel was fantastic lots off assistances from the staff close for my type of work will be staying again soon
Elliott, 7-night business trip
Verified Hotels.com guest review