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Hotel & Aparthotel Casteau Resort Mons

Photo gallery for Hotel & Aparthotel Casteau Resort Mons

Reception
Spa
Executive Twin Room | Premium bedding, in-room safe, desk, soundproofing
Food court
Lobby

Overview of Hotel & Aparthotel Casteau Resort Mons

Hotel & Aparthotel Casteau Resort Mons

4.0 star property
4-star hotel in Soignies with restaurant and bar/lounge
8.2 out of 10 Very Good
8.2/10 Very Good

233 verified Hotels.com guest reviews

Property highlights

  • Spa
  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant
The price is $122
Price available on 6/11/2023
Map
Chaussée De Bruxelles 38, Casteau, Soignies, 7061
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Health club
  • Sauna
  • Spa tub
  • Room service
  • Spa services
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • Paira Daiza - 22 min drive

Getting around

  • Charleroi (CRL-Brussels South Charleroi) - 33 min drive
  • Neufvilles Station - 5 min drive
  • Nimy Station - 7 min drive
  • Masnuy St. Pierre Station - 8 min drive
  • Airport shuttle (surcharge)

Restaurants

  • SHAPE Pizza Bowl - 6 min drive
  • Mons'ter Grill - 17 min walk
  • Snack Appel Meal - 7 min drive
  • SHAPE Club - 3 min drive
  • L'escale joseph - 4 min drive
Map

About this property

Hotel & Aparthotel Casteau Resort Mons

Hotel & Aparthotel Casteau Resort Mons offers an airport shuttle (available 24 hours) for EUR 75 per vehicle one way. Guests indulge in spa services, then grab a bite to eat at the restaurant. Other highlights at this upscale hotel include a bar/lounge, a health club, and a fitness center. The comfortable beds and helpful staff get good marks from fellow travelers.

Languages

Dutch, English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 91 rooms

Arriving/Leaving

  • Check-in time from 4:00 PM - 11:00 PM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free offsite parking nearby

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Free daily reception
  • Shared microwave
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Foosball
  • Hiking/biking trails nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (2691 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Romance packages

Facilities

  • Built in 1968
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Health club
  • Spa services
  • Spa tub
  • Sauna

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom (not in room)
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.15 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 19.50 per person
  • Airport shuttle service is offered for an extra charge of EUR 75 per vehicle (one way)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts major credit cards and cash.

Also known as

Best Western Mons
Best Western Plus Casteau Mons Soignies
Best Western Plus Hotel Casteau Resort Mons Soignies
Best Western Plus Mons
Mons Best Western
Hotel Aparthotel Casteau Resort Mons Soignies
Aparthotel Casteau Mons Soignies
& Casteau Mons Soignies
Hotel & Aparthotel Casteau Resort Mons Hotel
Hotel & Aparthotel Casteau Resort Mons Soignies
Hotel & Aparthotel Casteau Resort Mons Hotel Soignies

Frequently asked questions

Does Hotel & Aparthotel Casteau Resort Mons offer free cancellation for a full refund?
Yes, Hotel & Aparthotel Casteau Resort Mons does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel & Aparthotel Casteau Resort Mons?
As of Jun 9, 2023, prices found for a 1-night stay for 2 adults at Hotel & Aparthotel Casteau Resort Mons on Jun 11, 2023 start from $122, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel & Aparthotel Casteau Resort Mons?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel & Aparthotel Casteau Resort Mons?
Yes, cats and dogs are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel & Aparthotel Casteau Resort Mons?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel & Aparthotel Casteau Resort Mons?
Yes, an airport shuttle is available. The charge is EUR 75 per vehicle one way.
What are the check-in and check-out times at Hotel & Aparthotel Casteau Resort Mons?
You can check in from 4:00 PM - 11:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at Hotel & Aparthotel Casteau Resort Mons and nearby?
Have fun during the warmer months with activities nearby such as hiking. Relax in the spa tub or enjoy the use of other amenities, which include a sauna and a health club. Hotel & Aparthotel Casteau Resort Mons also has a picnic area and a garden.
Are there restaurants at or near Hotel & Aparthotel Casteau Resort Mons?
Yes, there's an onsite restaurant.

Reviews

8.2

Very Good

8.4/10

Cleanliness

8.3/10

Staff & service

7.7/10

Amenities

8.0/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

6/10 Good

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tony, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Nice stay
Nice stay Good hotel with good breakfast Lot’s of parking place. No dinning option on site but some restaurants around
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nice and clean
marc, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Phil, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Eliane, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

The apartment was clean, although lacked basic ustensils, glasses and coffee machine. The property is full of deliquent persons, squatters and smokers 4hat made it quite unpleasant.
Kiki, 6-night family trip
Verified Expedia guest review

8/10 Very Good

Or Final "Home" in Belgium
We stayed here while trying to depart from Mons after 18 months of working at SHAPE. Due to the COVID-19 situation, things were much different from what we expected and we understand. However, when we first arrived in our room, it was not as clean as we would have liked - there was mold on the shower tile grout, fingerprints all over the entry door, a dead fly stuck to the living room curtain, and grease around the stove top. The kitchen faucet was so loose that we had to hold it with two hands just to change from hot to cold water. Nevertheless, we had Lysol and Clorox cleaner to get rid of the bothersome items we noted. The service from staff was excellent and they tried very hard to accommodate our needs, especially for breakfast since we were so used to having a world of choices at a previous stay - again, the situation precluded much choice of breakfast items. The bed was super comfortable, which was a plus since we stayed 8 days, trying to get a flight out.
Sheri, 8-night family trip
Verified Hotels.com guest review

8/10 Very Good

The breakfast was great and the overall staff was very accommodating.
Alex, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Robert, 1-night trip
Verified Hotels.com guest review