Guests
All properties in Belgrade, Central Serbia, Serbia

Mercure Belgrade Excelsior

4-star hotel with restaurant, near Knez Mihailova Street

  • Free WiFi
From
$69

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

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  • Guest Room
  • Guest Room
  • Standard Twin Room, 2 Twin Beds - Bathroom
  • Room, 1 Twin Bed - Bathroom
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1 / 67Guest Room
Kneza Miloša 5, Belgrade, 11000, Serbia
8.8.Fabulous.
  • Très bon hotel. Accueil très chaleureux. Chambres spacieuses et confortables. Excellent…

    Aug 11, 2021

  • Wonderful stay - Marko was a gracious host!

    Dec 19, 2020

See all 95 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) and Bureau Veritas (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Convenient
Shopping
Quiet

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free WiFi
    • Pet-friendly
    • Airport transfer
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 73 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Breakfast available
    • Business center
    • Airport shuttle

    For families

    • Free cribs/infant beds
    • Free toiletries
    • Terrace
    • Daily housekeeping
    • Laundry facilities
    • Hair dryer

    What’s around

    • In Vracar
    • Knez Mihailova Street - 11 min walk
    • Republic Square - 14 min walk
    • Belgrade Zoo - 30 min walk
    • Embassy of Turkey - 2 min walk
    • Serbian Chamber of Commerce - 3 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Double Room, 1 Double Bed
    • Standard Twin Room, 2 Twin Beds
    • Privilege, Double Room, 1 Double Bed
    • Room, 1 Twin Bed

    What’s around

    Landmarks

    • In Vracar
    • Knez Mihailova Street - 11 min walk
    • Republic Square - 14 min walk
    • Belgrade Zoo - 30 min walk
    • Embassy of Turkey - 2 min walk
    • Serbian Chamber of Commerce - 3 min walk
    • Embassy of the Czech Republic - 4 min walk
    • Church of Saint Marko - 4 min walk
    • Tasmajdan Park - 7 min walk
    • Nikola Pasic Square - 9 min walk
    • Nikola Tesla Museum - 9 min walk

    Getting around

    • Nikola Tesla Airport (BEG) - 15 min drive
    • Belgrade Dunav Station - 28 min walk
    • Belgrade Centre Railway Station - 4 min drive
    • Airport shuttle (surcharge)
    map
    See on map
    Kneza Miloša 5, Belgrade, 11000, Serbia

    At a glance

    Hotel size

    • This hotel has 73 rooms
    • This hotel is arranged over 7 floors

    Arriving/leaving

    • Check-in time 3:00 PM-midnight
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.
    • Due to COVID-19, this property’s food and beverage options may be limited.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Pets

    • Pets allowed*
    • Food and water bowls available

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Transfers

    • Airport shuttle (available 24 hours)*

    Parking

    • Offsite parking within 656 ft (RSD 1500 per day)

    Other information

    • Smoke-free property
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • Continental breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Room service (during limited hours)

    Working away

    • Business center
    • Number of meeting rooms - 1
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Multilingual staff

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 1921
    • Elevator
    • Safe-deposit box at front desk
    • Terrace
    • Library
    • Television in common areas

    Accessibility

    • Handrails in stairways

    Languages Spoken

    • Croatian
    • English
    • French
    • German
    • Italian
    • Russian
    • Serbian
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Slippers

    Sleep well

    • Soundproofed rooms

    Freshen up

    • Designer toiletries
    • Hair dryer

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Dining

    Ivo - This restaurant specializes in international cuisine.

    Ivo - Onsite bar. Open daily.

    Awards and affiliations

    This property has signed the UNESCO Sustainable Travel Pledge.

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges at check-in or check-out:

    • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: RSD 160 per person, per night

    Optional extras

    • Continental breakfast is offered for an extra charge of RSD 1200 per person (approximately)
    • Airport shuttle service is offered for an extra charge of RSD 3200.00 per vehicle (one-way, Maximum occupancy 4)
    • Early check-in can be arranged for an extra charge (subject to availability, amount varies)

    Children and extra bedsPay at property

    • Rollaway beds are available for RSD 2500.0 per night

    PetsPay at property

    • Pets are allowed for an extra charge of RSD 2500 per pet, per night
    • Service animals exempt from fees

    ParkingPay at property

    • Parking is available nearby and costs RSD 1500 per day (656 ft away)

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast and through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

    This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

    Policies

    Only registered guests are allowed in the guestrooms.

    This property uses eco-friendly cleaning products.

    Guests can rest easy knowing there's a smoke detector on site.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    This property accepts Visa, Mastercard, American Express, debit cards and cash.

    Also known as

    • Mercure Belgrade Excelsior Opening September 2017 Hotel
    • Mercure Belgrade Excelsior Belgrade
    • Mercure Belgrade Excelsior Hotel Belgrade
    • Mercure Excelsior Opening September 2017 Hotel
    • Mercure Belgrade Excelsior Opening September 2017
    • Mercure Excelsior Opening September 2017
    • Mercure Belgrade Excelsior Hotel
    • Mercure Excelsior Hotel
    • Mercure Excelsior
    • Mercure Belgrade Excelsior (Opening September 2017)
    • Mercure Belgrade Excelsior Hotel

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Mercure Belgrade Excelsior does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, pets are welcome. There's a charge of RSD 2500 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
    • You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon.
    • Yes, Ivo offers international cuisine. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Three Carrots (4-min walk), Jazza Yoga (5-min walk), and Asia Food (5-min walk).
    • Yes, an airport shuttle is available. The charge is RSD 3200.00 per vehicle one-way.
    8.8.Fabulous.
    • 10.0.Exceptional

      the room was the perfect temperature despite the outside temperature hovering just above freezing.

      3 night family trip, Dec 6, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Stuff very nice and kindly Breakfast was nice and good Room service very nice Room is clean Interesting

      7 night business trip, Oct 10, 2019

      Verified Expedia guest review

    • 8.0.Very Good

      Lovely hotel, good breakfast, nice location close to town-- BUT awful road noise-- they very kindly changed our room for us the second night but then the ac made noise all night--ask for a room away from the street and get a sound machine app for your phone- its saved us more than once

      kimberly, 2 night trip, Sep 10, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Good hotel

      Staff is friendly and helpful

      WAI HOU, 4 night trip, Aug 16, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      The staff was very friendly and helpful. Loved the free Rakjia tasting in the afternoon. Also the bartenders and wait staff in the IVO restaurant were top notch.

      2 night trip, Jul 17, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      My overall stay for 10 days was very pleasant. The staff is pleasant and helpful. The hotel is small. The location is excellent. One thing that I didn't like was the fact that the hotel has only one elevator - it broke on my final day and created troubles for me to bring down my luggage from the 7th floor.

      Nadia, 9 night business trip, Apr 30, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Great location friendly and helpful staff. Buffet breakfast with lots of options including specially made omelettes.

      Esther, 5 night trip with friends, Apr 17, 2019

      Verified Hotels.com guest review

    • 8.0.Very Good

      Good price quality balance.

      Good price and quality. Breakfast staff could be a bit more proactive.

      3 night trip, Dec 6, 2018

      Verified Hotels.com guest review

    • 4.0.Fair

      1. we didnt get wine as promissed at the reservation as a Silver Exclusives As a valued Silver member, you’ll also get: 1 Free bottle of sparkling wine per stay. 2. i payed tax at the hotel. the price at the order was include tax.

      3 night trip, Oct 21, 2021

      Verified Hotels.com guest review

    • 8.0.Very Good

      The room was clean and comfortable. The shower had good power but the layout was a bit tight. Staff were friendly and helpful. The location was nice as your really close to Saint Mark's and a beautiful park. It was about a 20min walk from Sava Church and about the same for Knez Mihailova. They had cupcakes for guests near the entrance on my first day but then it was taken away and not available for the other days which was a shame.

      2 night trip, Oct 25, 2019

      Verified Ebookers guest review

    See all 95 reviews