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Hotel Metropol & Spa, Zermatt

4 stars
Matterstrasse 9ZermattVS3920Switzerland, 800-491-6126
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Outstanding4.7 / 5
Service
Fantastic service
Cleanliness
Clean
Pool
Great pool
Breakfast
Tasty breakfast
43See all 43 Hotels.com reviews
From 110 reviewsTripAdvisor Traveller Rating

Hotel Metropol & Spa, Zermatt

Hotel Info: 866-539-8117

from $138
  • Superior Double Room Single Use, Mountain View (Matterhorn)
  • Standard Double Room
  • Economy Twin Room
  • Superior Double Room, Mountain View (Matterhorn)
  • Junior Suite, Mountain View (Matterhorn)
  • Economy Suite, 1 Queen Bed
  • Standard Single Room

At a glance

Key facts

Hotel size

  • This hotel has 22 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM
The front desk is open daily from 8 AM - 10 PM
Zermatt is in a car-free zone and can be reached only by train. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free train station pickup *

Parking

  • No parking

Also known as

  • Hotel Metropol Zermatt
  • Metropol Zermatt
  • Metropol Hotel Zermatt

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 10 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Children under 10 years old are not allowed in the spa without adult supervision.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 3 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

Optional extras

Late check-out can be arranged for an extra charge

Rollaway beds are available for CHF 120.00 per night

Babysitting/childcare is available for an extra charge

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Ski storage
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Computer station
Services
  • Front desk (limited hours)
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Terrace
  • Fireplace in lobby

In the room

Home comforts
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Pillow menu
  • Turndown service
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

METROPOL SPA has massage/treatment rooms. Services include sports massages and massages. The spa is equipped with a sauna, a spa tub, and a steam room.

Children under 10 years old are not allowed in the spa without adult supervision.

Dining

Mountain View - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Spa tub
  • Steam room

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Hotel Metropol & Spa, Zermatt’s small print

Also known as

  • Hotel Metropol Zermatt
  • Metropol Zermatt
  • Metropol Hotel Zermatt

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 10 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Children under 10 years old are not allowed in the spa without adult supervision.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 3 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

Optional extras

Late check-out can be arranged for an extra charge

Rollaway beds are available for CHF 120.00 per night

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.7 /5 from 43 reviews

Hotel Metropol & Spa, Zermatt
Excellent4.0 / 5
Outstanding View
Very beautiful view from our hotel suite. Extremely nice reception and very comfortable. We really enjoyed our stay and the hotel location is just wonderful. In the center of town but on the river so it is quiet and very relaxing. The sun deck is just superb, with a unbeatable view of the Matterhorn. The room (suite) was perfect for three of us. I would certainly go back to the Metropol!
2 night family trip
Hotel Metropol & Spa, Zermatt
Outstanding5.0 / 5
Great Hotel.
This is a wonderful hotel. The staff were beyond friendly and helpful. Had a wonderful dinner in the hotel dining room. Breakfast was very good. Would highly recommend.
1 night family trip
Hotel Metropol & Spa, Zermatt
Outstanding5.0 / 5
Great view!
This was the perfect hotel...reasonably priced with an amazing view of the Matterhorn. The hotel itself was a more traditional style in decor but rooms were big enough and very clean. It was also next to the big stream that runs through town...making for a wonderful stay. We would definitely go back.
1 night trip
Hotel Metropol & Spa, Zermatt
Outstanding5.0 / 5
A wonderful hotel
It is a very pleasant experience. The hotel has unblocked view of Matterhorn! All hotel staff are friendly and very helpful. Our room is clean and well equipped. The dinner and breakfasts are delicious with varieties of choices. Just a short walking distance to town centre. Also has a few kids playground nearby. We definitely will stay at Hotel Metropol & Spa again for our next visit.
2 night family trip
Hotel Metropol & Spa, Zermatt
Outstanding5.0 / 5
Excellent hotel in all respects
Most enjoyable
7 night trip

See all reviews

Hotel Metropol & Spa, Zermatt

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