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BQ Apolo Hotel

4.0 star property
Upscale hotel in Can Pastilla with outdoor pool and indoor pool

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BQ Apolo Hotel

Photo gallery for BQ Apolo Hotel

Beach/ocean view
Exterior
Beach/ocean view
Breakfast, lunch and dinner served
Reception hall

Overview of BQ Apolo Hotel

8.8

Fabulous

Property highlights

  • Restaurant
  • Bar
  • Pool
  • Free WiFi
  • Air conditioning
  • Parking available
Map
Carrer Miquel Massuti, 28, Palma de Mallorca, Palma de Mallorca, Mallorca, 7610
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available
  • Self parking
  • Pool bar
  • Babysitting
  • Terrace
  • 24-hour front desk
  • Car rentals on site
  • Front-desk safe
Feel at home
  • Babysitting (surcharge)
  • Refrigerator
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

View all photos for Double Room Single Use, Balcony, Sea View

Beach/ocean view

Double Room Single Use, Balcony, Sea View

  • 194 sq ft
  • Sea view
  • Sleeps 1
  • 2 Twin Beds

View all photos for Double Room, Balcony

Down comforters, minibar, desk, soundproofing

Double Room, Balcony

  • 194 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room Single Use, Balcony

Down comforters, minibar, desk, soundproofing

Double Room Single Use, Balcony

  • 194 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, Balcony, Sea View

Beach/ocean view

Double Room, Balcony, Sea View

  • 194 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Balcony, Sea View (2 adults + 1 child)

Beach/ocean view

Double Room, Balcony, Sea View (2 adults + 1 child)

  • 194 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Double Room, Balcony (2 adults + 1 child)

Down comforters, minibar, desk, soundproofing

Double Room, Balcony (2 adults + 1 child)

  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Double/Twin Single Use Sea View With Balcony

  • Sleeps 1

Double/Twin Single Use With Balcony

  • Sleeps 1

Double/Twin With Balcony (2Ad)

  • Sleeps 2

Double/Twin 2Ad Sea View With Balcony

  • Sleeps 2

About this area

What's nearby

  • In Can Pastilla
  • Playa de Palma - 2 min drive
  • Paseo Maritime - 8 min drive
  • Plaza Espana - 9 min drive
  • Plaza Mayor de Palma - 10 min drive
  • Cathedral of Santa Maria of Palma - 15 min drive
  • El Arenal Beach - 13 min drive
  • Port of Palma de Mallorca - 14 min drive
  • Bellver Castle - 14 min drive
  • Cala Mayor Beach - 19 min drive
  • Puerto Portals Marina - 20 min drive

Getting around

  • Palma de Mallorca Airport (PMI) - 8 min drive
  • Marratxi Pont d Inca Station - 10 min drive
  • Marratxi Poligon Station - 11 min drive
  • Es Caülls Station - 12 min drive

Restaurants

  • Burger King - 11 min walk
  • Purobeach Palma - 3 min walk
  • Bar Troyen - 10 min walk
  • La Payesita - 5 min walk
  • The Manchester Pub - 12 min walk

About this property

BQ Apolo Hotel

Just 1.7 mi (2.7 km) from the airport, BQ Apolo Hotel puts you within a 15-minute drive of Port of Palma de Mallorca and Cathedral of Santa Maria of Palma. Guests can hang out at the outdoor pool or indoor pool, or grab a bite to eat at Restaurante Buffet, which serves breakfast, lunch, and dinner. This upscale hotel also features a poolside bar, a snack bar/deli, and a terrace.

Languages

English, German, Spanish

Sustainability

Sustainability practices

Double-glazed windows
Energy-saving switches
Housekeeping on request
Change of bedsheets on request
Change of towels on request
This information is provided by our partners.
Learn more about properties’ sustainability practicesOpens in a new window

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 144 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 10 per day)
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli

Traveling with children

  • Babysitting (surcharge)

What to do

  • Pool table
  • Beach nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • An outdoor pool
  • An indoor pool
  • At least 80% of food locally-sourced
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Reception hall

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (surcharge)
  • Energy-saving switches

Special features

Dining

Restaurante Buffet - This buffet restaurant serves breakfast, lunch, and dinner.
Snack-Bar Terraza - This restaurant serves light fare only.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night, up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 10–12 for adults, and EUR 5–6 for children
  • Safes in guestrooms can be used for EUR 3.5 per day

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 0.01 per day

Parking

  • Self parking costs EUR 10 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards on site.
This property accepts major credit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

BQ Apolo
BQ Apolo Hotel Playa de Palma
BQ Apolo Playa de Palma
BQ Apolo Hotel
BQ Apolo Hotel Hotel
BQ Apolo Hotel Palma de Mallorca
BQ Apolo Hotel Hotel Palma de Mallorca

Frequently asked questions

Does BQ Apolo Hotel offer free cancellation for a full refund?
Yes, BQ Apolo Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at BQ Apolo Hotel?
As of Oct 4, 2023, prices found for a 1-night stay for 2 adults at BQ Apolo Hotel on Oct 16, 2023 start from $84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at BQ Apolo Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at BQ Apolo Hotel?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at BQ Apolo Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at BQ Apolo Hotel?
Yes. Self parking costs EUR 10 per day. Parking spots may be limited.
What are the check-in and check-out times at BQ Apolo Hotel?
You can check in from 2:00 PM - anytime. Check-out time is 11:00 AM.
Is there an onsite casino at BQ Apolo Hotel?
No, this hotel doesn't have a casino, but Mallorca Casino (13-min drive) is nearby.
What is there to do at BQ Apolo Hotel and nearby?
Have fun with nearby activities like cycling, hiking, and scuba diving. Enjoy a swim in the indoor and outdoor pools after a day out and about.
Are there restaurants at or near BQ Apolo Hotel?
Yes, there's an onsite restaurant, Restaurante Buffet.
Does BQ Apolo Hotel have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around BQ Apolo Hotel like?
BQ Apolo Hotel is located near Cala Estancia in Can Pastilla, a short 5-minute walk from San Antonio de la Playa Marina and 8 minutes' walk from Platja de Can Pastilla.

Reviews

8.8

Fabulous

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Ben, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

View and food
Tawona, 3-night romance trip
Verified Expedia guest review

6/10 Good

Yira, 2-night trip
Verified Expedia guest review

2/10 Poor

Very poor customer service. We will never stay here again. The cooling system didn’t work, and it’s near the airport flight path so opening doors meant loud noise. We were also concerned about the many birds we heard outside flying in. We didn’t sleep at all. The most important thing at a hotel is the ability to get a good night of sleep. We had one full day visiting beautiful Palma, and it was ruined for us because we were so tired and frustrated. Customer service matters. We waited before writing this review to give the hotel a chance to provide good service. They did not. Front desk said it would be fixed within three hours. It wasn’t. Then they told us it had already been fixed. It wasn’t. Other guests spoke up on our behalf, and then it was fixed within 15 minutes. Why wasn’t our description sufficient? We asked for a refund or compensation. They told us to speak to the manager the next day. The manager said he wasn’t authorized and to write head office. Multiple emails were sent the following week and none were answered. It’s a decent room in a good location, but totally worthless with such poor customer service. Awful experience. We’ve stayed elsewhere in Palma for a similar location and had a much better visit. STAY SOMEWHERE ELSE. ****We very, very rarely write a negative review. This one is well deserved unfortunately, and we would hate for others to go through this.
Mike, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Fantastic hotel! Stunning location a few metres walk from the beach. Impeccably clean with friendly staff to welcome you with a smile each day. Food choices plentiful and bar snacks on offer if you’re feeling peckish in the day. No issues
Daniel, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful Hotel
Excellent hotel, absolutely spotless. Staff exceptionally helpful. Room was lovely with an amazing view. Had a mini fridge, and hair dryer, shampoo & shower gel all provided. Breakfast was excellent and open until 10.30am which was great for us late risers. Lovely pool area and outdoor terrace. Great to have the pool towel service. Location perfect & a short bus ride to centre of Palma & 5 mins by bus to airport. I was travelling alone as meeting local friends. Felt very comfortable and extremely safe. Would definitely stay again.
Anne, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Clean modern, good location
Mark, 1-night trip
Verified Expedia guest review

8/10 Very Good

It’s good
Farokh, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

My stay was relaxed and peaceful and that was due to to the service of the staff, the cleaniness of the hotel itself and the food was at a very high standard. The beach was very near by and getting into Palma itself was easy.