Neelam's The Grand Hotel Goa

Photo gallery for Neelam's The Grand Hotel Goa

Primary image
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Balcony

Overview of Neelam's The Grand Hotel Goa

Neelam's The Grand Hotel Goa

4.0 star property
4-star resort with spa, near Calangute Beach

7.0/10 Good

70 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Connecting rooms available
The price is $53
Price available on 9/4/2022
Map
Post Office Road, Calangute, Goa, 403516
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Steam room
  • Children's pool
  • Spa tub
  • Swim-up bar
  • Room service
Feel at home
  • Children's pool
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • Calangute Beach - 20 min walk
  • Baga Beach - 25 min walk
  • Candolim Beach - 10 min drive
  • Fort Aguada - 28 min drive
  • Anjuna Beach - 27 min drive
  • Vagator Beach - 32 min drive
  • Deltin Royale Casino - 36 min drive
  • Ashvem Beach - 64 min drive
  • Arambol Beach - 59 min drive

Getting around

  • Dabolim Airport (GOI) - 78 min drive
  • Cansaulim Station - 38 min drive
  • Cansaulim Verna Station - 38 min drive
  • Cansaulim Sankval Station - 43 min drive
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)

About this property

Neelam's The Grand Hotel Goa

Neelam's The Grand Hotel Goa puts you 1.1 mi (1.7 km) from Calangute Beach and 1.3 mi (2.1 km) from Baga Beach. Guests can grab a bite to eat at one of the 2 restaurants or visit the spa to be pampered with massages or Ayurvedic treatments. Other highlights at this upscale resort include 2 bars/lounges, an outdoor pool, and a health club.

Languages

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 150 units
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Transfers

  • Train station pick-up*

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Breakfast available each morning (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Yoga classes
  • Shopping
  • Pool table
  • Beach nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Surfing/body boarding nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • An outdoor pool
  • Full-service spa
  • Spa tub
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator

Languages

  • English
  • Hindi

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Prakriti has massage/treatment rooms. Services include massages. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including Ayurvedic.

Dining

Onsite venue - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Sports Bar - Onsite pub. Guests can enjoy drinks at the bar. Open daily.
Coffee Shop - Onsite café. Open 24 hours. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Christmas Eve (24 December) Gala Dinner per adult: INR 2800
  • Christmas Eve (24 December) Gala Dinner per child: INR 1900 (from 6 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 3200
  • New Year's Eve (31 December) Gala Dinner per child: INR 2100 (from 6 to 12 years old)

Optional extras

  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of INR 1500 (subject to availability)
  • Late check-out can be arranged for an extra charge of INR 1500 (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for INR 1500 per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards.

Property Registration Number HOTN000635

Also known as

Neelam's Grand Goa
Neelam's Grand Hotel Goa
Neelam's Grand Hotel Goa Calangute
Neelam's The Goa Calangute
Neelam's The Grand Hotel Goa Resort
Neelam's The Grand Hotel Goa Calangute
Neelam's The Grand Hotel Goa Resort Calangute

Frequently asked questions

Overall score and ratings

7.0

Good

7.4/10

Cleanliness

7.0/10

Staff & service

2.0/10

Amenities

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

2/10 Poor

Worst experience ever I personally recommend not to stay in this hotel instead sleep in the car if you have only option left , there’s nothing to be happy about smelly like rotten potatoes unhygienic everything including rooms pathetic!!
Sabina, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

I'll go there again!
Loved every minute of the stay. It was just one night, but the service was wonderful, the room was clean and spacious and the food was excellent. One small point, i asked for a room with a bathtub, but didn't get one.
T, 1-night trip
Verified Hotels.com guest review

4/10 Fair

2-night trip
Verified Expedia guest review

4/10 Fair

Poor stay,
I arrived at around 2am, there was no one at the reception for my checking as the hotel manger on duty was asleep on the sofas, his colleagues tried to wake him and he told them to go away even though he seen me stood at the desk, then eventually he got up to check me in after some time. The pool was really dirt it looked like it was full of oil you could not see the bottom of the pool, room service food was always cold and of poor quality which often left me with an upset stomach. The lamp in my room was not working, the air conditioner was also not working for the first 4 days. There was no swim up bar in the pool as advertised, breakfast buffet room was too smokey to sit in. I would not stay here again and I would not recommend it. I added my friend onto the booking and discussed this several times with Expedia who confirmed my friend had been accepted to the room booking by the hotel, however when myself and friend Reyes to enter the hotel she was told she was not allowed in, I explained to the manager that this hotel had confirmed that she was able to stay and had proof, despite showing several emails from the hotel and Expedia the manager refused to let her enter, this problem went on for around an hour and again I had to call Expedia and tomallow them both to discuss the problem I was having. Eventually the manager aloud my guest to stay, he was rude and really hard to reason with. Wifi reuquires a pass word at least every 7 hours so you have to go back and forth.
Verified Expedia guest review

8/10 Very Good

Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

2/10 Poor

Its a ok hotel for the price . Not a good .
I had a very bad experience. The food was bad . They chef was stupid i asked him fried fish he gave me fish with lots of red mirchi powder in it. I don't know what he was thinking. The staff were stupid. The room was wrongly alotted to me i had to run here and there to get it rectified. Wrong property. Wrong price. Wrong place. Wrong food.
Verified Expedia guest review

8/10 Very Good

Excellent location
Great hotel and location was very centralized ,breakfast was excellent....!!!
Verified Expedia guest review

4/10 Fair

There is no wifi in room and lobby has not enough speed . Swimming pool is useless . Bad furniture and old tv in room .
Verified Expedia guest review

8/10 Very Good

nice to stay
this was my second stay in this hotel. but this time we feel that some facieltys was not thier
Verified Hotels.com guest review