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Castaways Resort & Spa Mission Beach

Photo gallery for Castaways Resort & Spa Mission Beach

Property grounds
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
2 outdoor pools, pool umbrellas, pool loungers

Overview of Castaways Resort & Spa Mission Beach

Castaways Resort & Spa Mission Beach

4.0 star property
Mission Beach beachfront hotel with 2 outdoor pools, spa

7.8/10 Good

667 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
Map
2 Pacific Parade, Mission Beach, QLD, 4852
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Fitness centre
  • Free beach club on site
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Beach bar
For families
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains

Room options

About this area

What's nearby

  • On the beach
  • Great Barrier Reef - 1 min drive

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 113 min drive
  • Tully Station - 24 min drive
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • The Garage Bar - 6 min walk
  • Pepper Vine - 7 min walk
  • Shanti Cafe - 7 min walk
  • @ Sea Level - 7 min walk
  • Schrub - 7 min walk

About this property

Castaways Resort & Spa Mission Beach

At Castaways Resort & Spa Mission Beach, you can spend time at the beach enjoying beach umbrellas, beachside drinks and sunloungers, plus activities such as scuba-diving and snorkelling are nearby. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. The restaurant is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. This upmarket hotel also features a poolside bar, a fitness centre and a terrace. The helpful staff and restaurant get good marks from fellow travellers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 44 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 7 PM
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 7 AM - 7 PM
  • Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free covered on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking on site

Transfers

  • Train station shuttle from 7:00 AM to 6:00 PM*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Private dining
  • Private picnics
  • Room service (limited hours)

Travelling with children

  • Children's menu

What to do

  • On the beach
  • Free beach club
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Rafting nearby
  • Scuba-diving nearby
  • Skydiving nearby

Working away

  • Meeting room
  • Conference space (161 square feet)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 1987
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 2 outdoor pools
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • 32-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Electric kettle
  • Iron/ironing board
  • Laundry detergent

Sleep well

  • Blackout curtains
  • Premium bedding

Freshen up

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Mini fridge
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • Access via exterior corridors
  • Eco-friendly toiletries

Special features

Spa

Drift Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open selected days. Guests under 18 years old are not allowed in the spa.

Dining

BUKO Restaurant – This restaurant is located by the pool. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

Fees & policies

Optional extras

  • Breakfast costs between AUD 10 and AUD 35 for adults, and AUD 10 and AUD 35 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 2 per cent

Children & extra beds

  • Cots/infant beds are available for AUD 10.0 per night
  • Rollaway beds are available for AUD 25.0 per day

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Policies

Only registered guests are allowed in the guestrooms.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Castaways Resort Mission Beach
Castaways Resort
Castaways Mission Beach
Castaways Hotel On Mission Beach
Castaways Resort On Mission Beach
Castaways Resort & Spa Mission Beach Hotel Mission Beach
Castaways Resort And Spa Mission Beach
Castaways & Mission Mission
Castaways Resort & Spa Mission Beach Hotel
Castaways Resort & Spa Mission Beach Mission Beach
Castaways Resort & Spa Mission Beach Hotel Mission Beach

Frequently asked questions

Does Castaways Resort & Spa Mission Beach offer free cancellation for a full refund?
Yes, Castaways Resort & Spa Mission Beach does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Castaways Resort & Spa Mission Beach?
As of 9 December 2022, prices found for a 1-night stay for 2 adults at Castaways Resort & Spa Mission Beach on 11 December 2022 start from €128, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Castaways Resort & Spa Mission Beach?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Castaways Resort & Spa Mission Beach?
Yes, there are 2 outdoor pools.
Are pets allowed at Castaways Resort & Spa Mission Beach?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Castaways Resort & Spa Mission Beach?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Castaways Resort & Spa Mission Beach?
You can check in from 2:00 PM - 7 PM. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Castaways Resort & Spa Mission Beach and nearby?
Have fun with activities such as hiking, rafting and scuba-diving, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Castaways Resort & Spa Mission Beach also has a fitness centre and spa services, as well as a garden.
Are there restaurants at or near Castaways Resort & Spa Mission Beach?
Yes, BUKO Restaurant offers al fresco dining and ocean views. Nearby restaurants include The Garage Bar (6-min walk), Pepper Vine (7-min walk) and Shanti Cafe (7-min walk).
What's the area around Castaways Resort & Spa Mission Beach like?
Castaways Resort & Spa Mission Beach is located on the waterfront, a short 1-minute walk from Great Barrier Reef and 3 minutes' walk from Mission Beach. Travellers say that this hotel is in a good location.

Overall score and ratings

7.8

Good

7.8/10

Cleanliness

8.3/10

Staff & service

7.8/10

Amenities

7.3/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Very good

brian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We'll be back
Loved Castaways. We had a great room with a great view overlooking the beach and over to Dunk Island. Facilities were great. Would definitely stay again
The beautiful sandy beach directly in front of the resort
Elizabeth, 2-night trip
Verified Hotels.com guest review

6/10 Good

Ok, probably not worth the price
Tired, paint hanging off, ok clean but not particularly outstanding. Expensive for the quality
Julian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A great location, friendly reception staff. Only there for a night, but hope to come back again one day.
Patricia, 1-night trip
Verified Hotels.com guest review

6/10 Good

Loved the location, but the room & and equipment was very tired and needs upgrading to match the cost. The food and service in the hotel was excellent
Kim, 4-night romance trip
Verified Wotif guest review

10/10 Exceptional

This Resort is definitely a must stay if you travel to Mission beach. Beautiful beach views from our room loved the day bed on our balcony overlooks the pools as well as the beach. Staff were amazing nothing was a problem. The Restaurant was lovely the food was great. I would have stayed longer if i could have they'll be a next time I'm sure. Highly recommend this place.
Craig, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

We spent 2 great days at Castaways. Lovely staff, excellent restaurant and a beautiful beach view.
Anne, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Neville, 2-night family trip
Verified Expedia guest review

2/10 Poor

Gary, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Great location, only downfall we had was the 2 bedroom spa apartments only had an open bathroom and 1 toilet in the main bedroom.
Michelle, 3-night trip with friends
Verified Expedia guest review