Skip to main content.
All hotels in Santiago, Chile
1 room, 2 adults

W Santiago, Santiago

5-star5 stars
Isidora Goyenechea 3000Las Condes, SantiagoRegion MetropolitanaChile

Santiago ski-in/ski-out hotel with 3 restaurants, outdoor pool
  • Collect nightsYou can collect® Rewards nights here
Delicious food
Great amenities
Tasty breakfast
Great room
126See all 126 reviews
From 1,894 reviewsTripAdvisor Traveller Rating

W Santiago, Santiago

from $224
  • Suite
  • Wow Suite

What’s around W Santiago, Santiago


  • Peru Plaza - 1 min walk
  • Los Leones Golf Club - 10 min walk
  • Uruguay Park - 11 min walk
  • Bicentennial Park - 20 min walk
  • Sculpture Park - 20 min walk
  • Mall Panoramico - 21 min walk
  • Sernatur - 31 min walk
  • Municipal Market of Providencia - 31 min walk

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 24 min drive
  • Santiago Central Station - 22 min drive
  • El Golf Station - 6 min walk
  • Tobalaba Station - 9 min walk
  • Alcantara Station - 13 min walk
  • Self parking (surcharge)
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 196 rooms
  • This hotel is arranged over 7 floors


  • Check-in time 3 PM-11:30 AM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding


  • Pets allowed (dogs and cats only) *

  • Specific rooms only, restrictions apply *


  • WiFi in public areas *

  • WiFi in rooms *



  • Airport shuttle (available 24 hours) *


  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Fitness classes on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers -
  • Elevator/lift
  • Rooftop terrace
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • French
  • Portuguese
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Washer/dryer
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Individually decorated
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch plasma TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


NoSo - This restaurant specializes in French cuisine.

Terraza - This restaurant specializes in local cuisine.


On Site

  • Fitness facilities
  • Sauna
  • Fitness classes on site


  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby

W Santiago, Santiago’s small print

Also known as

  • Santiago W
  • W Hotel Santiago
  • W Santiago
  • w Santiago Hotel Santiago
  • Hotel W Santiago


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Onsite parties or group events are strictly prohibited.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Self parking costs CLP 10000.00 per day

Rollaway beds are available for CLP 75 per day

Breakfast costs between CLP 12500 and CLP 16500 per person (approximately)

Pets are allowed for an extra charge of CLP 60000 per pet, per day

Airport shuttle service is offered for an extra charge of CLP 42000 per vehicle (one way)

WiFi is available in guestrooms for CLP 7500 per day (3-device limit, rates may vary)

WiFi is available in public areas for CLP 6000 per day (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.8 From 126 reviews

W Santiago, Santiago
Loving Satiago de Chile
Tania, us2 night trip
W Santiago, Santiago
Very Good8.0
Excellent location
Excellent high class hotel make sure to have extra money when visiting
curtis, us1 night trip
W Santiago, Santiago
Very Good8.0
Good, but .... could be better.
Modern room. Lack of good lighting. Great food and resturants. Concierge forgot to confirm a tenis appointment.
Paul, us2 night trip
W Santiago, Santiago
Rudest staff, terrible experience
The staff at the W Hotel Santiago could not be more rude and unaccommodating. I arrived after 36 hours of travel from a backpacking trip looking forward to a relaxing stay at this property. Upon check in, the front desk attendant was abrasive. When I asked to add late check out to my room, we got into an argument about whether I would pay another full day rate. (For reference, SPG's policy is half day rate until 5pm). The manager joined the conversation and was equally as rude and indifferent as the attendant. It was clear there was no attempt being made to make my stay either enjoyable or comfortable. The following day, I booked a spa service, which was one of the worst services I've ever received at any spa or hotel property. The masseuse was on her phone the entire time and would abruptly stop the service to reply to text messages. When I tried to discuss the issue, the hotel said the spa is unaffiliated (even though my services are billed back to my room) and they could/would not do anything to rectify the situation. Furthermore, even my interactions with the room service staff were rude. All in all, I only had one pleasant interaction during my entire stay and that was with the Concierge who went above and beyond to be helpful. I will NEVER be staying at this property again and will rethink my loyalty to the W Hotel brand as a whole as a result of this experience.
A Traveler, us1 night trip
W Santiago, Santiago
Very Good8.0
Very Good Hotel...but some improvement is needed!
Went there for my 5 year anniversary...!!! Great hotel in a great location with great service especially from Andrés, Alejandra, Felipe, Rocío from Whatever-Whenever. But, being a 5 star hotel there were some issues we encounter, that to me are not acceptable. Went out on day one of our stay and upon our return the room had not been cleaned. We called and requested a hotel car to take us to a restaurant and were told the car would be waiting for us, but 15 minutes later when we went downstairs there was no car available. The A/C was not working and the room was hot; the technician came and explained that it was because the sun was hitting the window, in the evening with no sun it was still hot and the A/C just stopped working all together at some point. We went out and by the time we came back it was fixed for that night; but again it was not working the next day. Second night we returned from our day out and this time the room was made but the shower was not cleaned. We went downstairs and ordered dinner at the lounge since all restaurants closed on Sunday, we were brought a wrong dish and the waitress insisted it was what we ordered...later she came and apologized explaining the kitchen was busy and had made a mistake and after a while she brought us the dish we actually ordered. I hope the W works out these issues...if it was a 4 star hotel I would not have taken the time to write a review, but being a 5 star hotel the expectation is that they deliver spot on.
catherin, us3 night romance trip

See all reviews

W Santiago, Santiago

Is the description of this hotel not correct? Tell us