All hotels in Santiago, Chile

1 room, 2 adults

W Santiago, Santiago

5-star5 stars

Isidora Goyenechea 3000, Las Condes, Santiago, Region Metropolitana, Chile

Santiago ski-in/ski-out hotel with 3 restaurants, outdoor pool
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Main amenities

  • 196 smoke-free guestrooms
  • Ski-in/ski-out access
  • 3 restaurants and 3 bars/lounges
  • Outdoor pool
  • Nightclub
  • Rooftop terrace
  • Breakfast available
  • WiFi in the lobby
  • Fitness center
  • Self parking
  • Spa services
  • Business center

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Free toiletries

What’s around

  • Peru Plaza - 1 min walk
  • Los Leones Golf Club - 10 min walk
  • Uruguay Park - 11 min walk
  • Bicentennial Park - 20 min walk
  • Sculpture Park - 20 min walk
  • Mall Panoramico - 21 min walk
  • Sernatur - 31 min walk
  • Municipal Market of Providencia - 31 min walk
  • Ralli Museum - 34 min walk
  • KidZania Santiago - 36 min walk
  • Parque Arauco Mall - 1.7 mi / 2.8 km
More about the area

Fabulous 8.8

Vibe

Awesome vibe

Bar and Beverages

Bar is awesome

Amenities

Great amenities

Value for money

Value for money could be better

117

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From 1,876 reviews

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Book this hotel and collect nights after your stay

W Santiago, Santiago

from $234
  • COOL CORNER
  • SPECTACULAR ROOM
  • Suite
  • WONDERFUL KING
  • Wow Suite

At a glance

Key facts

Hotel size

  • This hotel has 196 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-11:30 AM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only) *

  • Specific rooms only, restrictions apply *

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service

Things to do

  • Outdoor pool
  • Ski-in/ski-out access
  • Fitness facilities
  • Spa services on site
  • Sauna
  • Nightclub

Working away

  • Business center
  • Conference space
  • Meeting rooms 9

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Elevator/lift
  • Rooftop terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Washer/dryer

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding

Things to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch plasma TV
  • Premium TV channels
  • IPod docking station

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

NoSo - This restaurant specializes in French cuisine.

Terraza - This restaurant specializes in local cuisine.

Awards and affiliations

  • W Santiago is listed in the 2010 Condé Nast Traveler Hot List.

W Santiago, Santiago’s small print

Also known as

  • Santiago W
  • W Hotel Santiago
  • W Santiago
  • w Santiago Hotel Santiago
  • Hotel W Santiago

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Self parking costs CLP 10000.00 per day

Rollaway beds are available for CLP 75 per day

Breakfast costs between CLP 12500 and CLP 16500 per person (approximately)

Pets are allowed for an extra charge of CLP 60000 per pet, per day

Airport shuttle service is offered for an extra charge of CLP 42000 per vehicle (one way)

WiFi is available in guestrooms for CLP 7500 per day (3-device limit, rates may vary)

WiFi is available in public areas for CLP 6000 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around W Santiago, Santiago

Landmarks

  • Peru Plaza - 1 min walk
  • Los Leones Golf Club - 10 min walk
  • Uruguay Park - 11 min walk
  • Bicentennial Park - 20 min walk
  • Sculpture Park - 20 min walk
  • Mall Panoramico - 21 min walk
  • Sernatur - 31 min walk
  • Municipal Market of Providencia - 31 min walk

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 25 min drive
  • Santiago Central Station - 21 min drive
  • El Golf Station - 6 min walk
  • Tobalaba Station - 9 min walk
  • Alcantara Station - 13 min walk
  • Self parking (surcharge)
  • Airport shuttle (surcharge)
Check availability

Recent reviews

Fabulous 8.8 From 117 reviews

W Santiago, Santiago
Exceptional10.0
Loving Satiago de Chile
It wS AMAZING!!
Tania, us2 night trip
W Santiago, Santiago
Very Good8.0
Excellent location
Excellent high class hotel make sure to have extra money when visiting
curtis, us1 night trip
W Santiago, Santiago
Very Good8.0
Good, but .... could be better.
Modern room. Lack of good lighting. Great food and resturants. Concierge forgot to confirm a tenis appointment.
Paul, us2 night trip
W Santiago, Santiago
Fair4.0
Rudest staff, terrible experience
The staff at the W Hotel Santiago could not be more rude and unaccommodating. I arrived after 36 hours of travel from a backpacking trip looking forward to a relaxing stay at this property. Upon check in, the front desk attendant was abrasive. When I asked to add late check out to my room, we got into an argument about whether I would pay another full day rate. (For reference, SPG's policy is half day rate until 5pm). The manager joined the conversation and was equally as rude and indifferent as the attendant. It was clear there was no attempt being made to make my stay either enjoyable or comfortable. The following day, I booked a spa service, which was one of the worst services I've ever received at any spa or hotel property. The masseuse was on her phone the entire time and would abruptly stop the service to reply to text messages. When I tried to discuss the issue, the hotel said the spa is unaffiliated (even though my services are billed back to my room) and they could/would not do anything to rectify the situation. Furthermore, even my interactions with the room service staff were rude. All in all, I only had one pleasant interaction during my entire stay and that was with the Concierge who went above and beyond to be helpful. I will NEVER be staying at this property again and will rethink my loyalty to the W Hotel brand as a whole as a result of this experience.
A Traveler, us1 night trip
W Santiago, Santiago
Very Good8.0
Very Good Hotel...but some improvement is needed!
Went there for my 5 year anniversary...!!! Great hotel in a great location with great service especially from Andrés, Alejandra, Felipe, Rocío from Whatever-Whenever. But, being a 5 star hotel there were some issues we encounter, that to me are not acceptable. Went out on day one of our stay and upon our return the room had not been cleaned. We called and requested a hotel car to take us to a restaurant and were told the car would be waiting for us, but 15 minutes later when we went downstairs there was no car available. The A/C was not working and the room was hot; the technician came and explained that it was because the sun was hitting the window, in the evening with no sun it was still hot and the A/C just stopped working all together at some point. We went out and by the time we came back it was fixed for that night; but again it was not working the next day. Second night we returned from our day out and this time the room was made but the shower was not cleaned. We went downstairs and ordered dinner at the lounge since all restaurants closed on Sunday, we were brought a wrong dish and the waitress insisted it was what we ordered...later she came and apologized explaining the kitchen was busy and had made a mistake and after a while she brought us the dish we actually ordered. I hope the W works out these issues...if it was a 4 star hotel I would not have taken the time to write a review, but being a 5 star hotel the expectation is that they deliver spot on.
catherin, us3 night romance trip

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W Santiago, Santiago

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