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Grand Swiss-Belhotel Medan, Medan

4.5-star4.5 stars
Jalan S. Parman 217MedanNorth Sumatra20152Indonesia

Luxury hotel in Medan with 2 restaurants, spa
  • Free WiFi and free parking
Very Good8.0
Great location
Fantastic service
Vibe is not too good
65See all 65 reviews
From 811 reviewsTripAdvisor Traveller Rating

Grand Swiss-Belhotel Medan, Medan

from $54
  • Deluxe Room, 1 Queen Bed
  • Superior deluxe
  • Junior Suite
  • Deluxe Room

At a glance

Key facts

Hotel size

  • This hotel has 242 rooms
  • This hotel is arranged over 27 floors


  • Check-in time starts at 2:00 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others


  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms



  • Airport shuttle (available 24 hours) *

  • Free train station pickup *


  • Free self parking

  • Extended parking *


  • Free shopping center shuttle
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • 2 coffee shops/cafés
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Nightclub
  • Swim-up bar
  • Free use of nearby fitness center
  • Spa tub
  • Pool umbrellas
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms 7
  • Conference space size (feet) - 861
  • Conference space size (meters) - 80
  • Conference center
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built 2008
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


Swiss Spa has 7 treatment rooms including rooms for couples. Services include Swedish massages, massages, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily.


Swiss Cafe - This buffet restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

The Edge Restaurant - This fine-dining restaurant specializes in international cuisine and serves breakfast and dinner. Reservations are required. Open daily.

The View Lounge & Bar - This bar specializes in international cuisine. Happy hour is offered. Reservations are required. Open daily.

Awards and affiliations

  • The property is a member of Preferred Hotels & Resorts.

Grand Swiss-Belhotel Medan, Medan’s small print

Also known as

  • Grand Swiss-Belhotel Medan
  • Grand Swiss-Belhotel Medan Hotel
  • Medan Grand Swiss-Belhotel
  • Grand Swiss-Belhotel Medan Hotel Medan
  • Grand Swiss-Belhotel Hotel
  • Grand Swiss-Belhotel


For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Extended parking costs USD 4 per night

Rollaway beds are available for USD 26.5 per night

Buffet breakfast is offered for an extra charge of USD 12 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 30 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Grand Swiss-Belhotel Medan, Medan


  • Heart of Medan
  • Museum of North Sumatra - 3 min walk
  • Vihara Gunung Timur - 4 min walk
  • Shri Mariaman - 15 min walk
  • Sun Plaza - 15 min walk
  • Bukit Barisan Military Museum - 19 min walk
  • Vihara Borobudur - 24 min walk
  • Medan Mall - 24 min walk

Getting around

  • Medan (KNO-Kuala Namu Intl.) - 59 min drive
  • Free self parking
  • Extended parking (surcharge)
  • Free train station pick-up
  • Airport shuttle (surcharge)
  • Free train station drop-off
  • Free shopping center shuttle

Recent reviews

Very Good 8.0 From 65 reviews

Grand Swiss-Belhotel Medan, Medan
Premjit, us1 night business trip
Grand Swiss-Belhotel Medan, Medan
Very Good8.0
Very good
Very good
David, us2 night business trip
Grand Swiss-Belhotel Medan, Medan
Very Good8.0
Good hotel
Price is important
jonwi, us1 night family trip
Grand Swiss-Belhotel Medan, Medan
Hotel dangerous environment.
I find the area undesirable and could be dangerous eps. at night. The side street is dark and look sinister around.
A Traveler, us3 night trip
Grand Swiss-Belhotel Medan, Medan
Very Good8.0
Great location and good breakfast
A Traveler, as1 night business trip

See all reviews

Grand Swiss-Belhotel Medan, Medan

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