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Embassy Suites Buffalo, Buffalo

3.5 stars3.5 stars
200 Delaware AvenueBuffaloNY14202United States of America, 855-239-9484
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Excellent4.4 / 5
Room
Great room
Location
Great location
Bar and Beverages
Bar is awesome
Breakfast
Tasty breakfast
701See all 701 Hotels.com reviews
From 1,166 reviewsTripAdvisor Traveller Rating

Embassy Suites Buffalo, Buffalo

Hotel Info: 855-239-9484

from $144
  • Suite, 2 Queen Beds (Cook to Order Breakfast Included!)
  • One King Bed Suite- Non Smoking
  • Standard Room, 2 Queen Beds, Allergy Friendly (Cook to Order Breakfast Included!)
  • Standard Room, 2 Queen Beds, Accessible (Cook to Order Breakfast Included!)
  • Standard Room, 1 King Bed, Allergy Friendly (Cook to Order Breakfast Included!)
  • Suite, 1 King Bed (Cook to Order Breakfast Included!)
  • Suite, Accessible, Non Smoking
  • Suite, 2 Queen Beds, Accessible, Non Smoking
  • Suite, Accessible, Non Smoking
  • Standard Room, 1 King Bed, Accessible (Cook to Order Breakfast Included!)
  • Standard Room, 1 King Bed (Cook to Order Breakfast Included!)
  • Executive Suite, 2 Queen Beds (Cook to Order Breakfast Included!)
  • Executive Suite, 1 King Bed (Cook to Order Breakfast Included! )
  • Suite, 1 King Bed, Accessible (Cook to Order Breakfast Included!)
  • Executive Suite, 2 Queen Beds (Cook to Order Breakfast Included!)

At a glance

Key facts

Hotel size

  • This hotel has 182 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 11 AM
  • Express check-out
24-hour airport shuttle service is available. Contact the property in advance to get details.

Other information

  • Smoke-free property

In the hotel

Things to do
  • Indoor pool
  • Health club
  • Spa tub
Working away
  • 24-hour business center
  • Number of meeting rooms - 8
  • Conference space
  • Meeting rooms 7
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2009
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Sofa bed
  • Sofa bed size queen
Things to enjoy
  • Separate living room
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Recent reviews

Excellent 4.4 /5 from 701 reviews

Embassy Suites Buffalo, Buffalo
Poor1.0 / 5
Stay away if you have a disability poor service
I came for work but brought my wife and her service dog. We was leaving the room and a young kid was running down the hall and our service dog barked one time. The front desk called the next morning saying they got multiple complaints. I explained that that the dog only barked 1 time and it was only because the kid was running towards them. She said well if I get any other complaints you will have to leave. We felt uncomfortable our entire time there even though our service dog didn't make another sound. I do not recommend this hotel for anyone with a disability.
2 night business trip
Embassy Suites Buffalo, Buffalo
Good3.0 / 5
SNEAKY charges and POOR customer service
The hotel is clean and the comp breakfast is excellent, However there are several issues that would prevent me from ever recommending this hotel. First, I reserved 4 rooms for my siblings and their families. We were in town for a funeral. When checking in, the clerk charged my card an extra $75 per room and made no mention of it. After checking my account I realized the extra charge that caused 4 overdraft fees on my card. If I would have been made aware of this extra charge, I would have used another card. When I brought this to the managers attention,she acknowledged that the clerk should not have put an extra charge on my card without informing me but was otherwise very dismissive with an "Oh Well" attitude and made no attempt to hold her employee or the hotel at all responsible.
2 night family trip
Embassy Suites Buffalo, Buffalo
Excellent4.0 / 5
Best Embassy so far..
Most spacious room I've ever stayed in, my room was also handicap accessible. Colors and decor of the room was really nice. Vallet was a surprise but you can come and go for the same price. Evening snacks and drinks were fun, recommend getting there early or snacks run out. Omelette station in the morning was perfect, and had other great bkfst foods as well. ALL stafff were friendly, and seemed genuine when asking how things were going. ONLY neg review is the bed and pillows. Wow, yuck. Bed was soft and can't even describe how uncomfortable it was, same with pillows (my room was 421). I will def bring my own pillow and look into if the couch can pullout next time (as this is our only complaint!). I like a hard mattress and my husband likes softer and we were both up all night.. Locals were fun to be around during the 'night life' and really felt welcomed by all.
1 night romance trip
Embassy Suites Buffalo, Buffalo
Excellent4.0 / 5
It was all fantastic until I found my cell phone that I was going to be selling (was placed in back of car under some things) came up missing. I was selling it for $350 & had it packed in the back hatch of fiat. I only used Valet. It was gone. Made the experience go from fantastic to I'll never stay there again. Caveat to this was that it was my responsibility to remove anything of value so the hotel would not do anything about it but apologize which is understandable.
1 night trip
Embassy Suites Buffalo, Buffalo
Outstanding5.0 / 5
Quiet and great location
An anniversary overnight. Picked this place due to proximity to restaurant. Beautifully maintained, welcoming staff and quiet rooms made for a great getaway
1 night romance trip

See all reviews

Embassy Suites Buffalo, Buffalo

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