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Grand Riviera Princess All Suites Resort & Spa All Inclusive, Playa del Carmen

4 stars4 stars
Prolongacion 5ta AvenidaMza 20 Lote 006, Playa del CarmenQROO77710Mexico, 800-491-6126

All-inclusive beachfront resort with water park, near El Camaleon Golf Club
  • Free buffet breakfast, free WiFi, and free parking
Good3.9 / 5
  • Resort and customer service was great; but trying to make reservations for restaurants…Aug 18, 2017
  • why would they upgrade us to a swim up pool room if i was unable to use the pool past a…Jul 25, 2017
935See all 935 Hotels.com reviews
From 8,466 reviewsTripAdvisor Traveller Rating

Grand Riviera Princess All Suites Resort & Spa All Inclusive, Playa del Carmen

Hotel Info: 866-539-8117

from $122
  • Suite With Jacuzzi and Outdoor Shower
  • Deluxe Suite, Pool Access (with Jacuzzi, Pool View)
  • Suite (with 2 Jacuzzis)
  • Family Club Room, Garden View
  • Family Club Room - Pool Access, Pool View
  • Deluxe Suite, Garden View (with jacuzzi)
  • Junior Suite, Garden View

At a glance

Key facts

  • This hotel has 674 rooms
  • This hotel is arranged over 3 floors
  • Staff speak English

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

  • Free children's club (ages 4 - 12)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Free buffet breakfast daily
  • 9 restaurants
  • 9 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 12
  • Children's pool
  • Health club
  • Outdoor tennis courts - 6
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
  • Water park access (surcharge)
  • Beach towels
  • Swim-up bar
  • Spa tub
  • Pool sun loungers
  • Steam room
  • Pool umbrellas
  • Sauna
  • Arcade/game room
Working away
  • Business center
  • Conference space size (feet) - 5425
  • Conference space size (meters) - 504
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff (English spoken)
  • Porter/bellhop
Facilities
  • Year Built 2007
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas
  • Rooftop terrace
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Turndown service
Things to enjoy
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports are included.

Land activities
  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Access to onsite clubs
  • Onsite live performances

Not included
  • Motorized water sports
  • Premium food items
  • Room service
  • Childcare
  • Spa/beauty facilities and services

Spa

Spa Princess has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily.

Dining

Buffet Verde - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

La Hacienda - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

La Vaquería - This theme restaurant specializes in local and international cuisine and serves dinner only. Reservations are required. Open daily.

Mamma Mia - This theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

La Fondue - This theme restaurant serves dinner only. Reservations are required. Open daily.

Grand Riviera Princess All Suites Resort & Spa All Inclusive, Playa del Carmen’s small print

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge of USD 32

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Grand Riviera Princess All Suites Resort & Spa All Inclusive, Playa del Carmen

Landmarks

  • On the beach
  • El Camaleon Golf Club (44-minute walk)
  • Gran Coral Golf (2.6 mi / 4.1 km)
  • 28 de Julio Square (3.9 mi / 6.3 km)
  • Tres Rios Ecopark (4.6 mi / 7.3 km)
  • Guadalupe Church (4.7 mi / 7.6 km)
  • Nuestra Senora del Carmen Catholic Church (5.6 mi / 9 km)
  • Plaza Las Americas (5.6 mi / 9 km)
  • Pier Navega (5.7 mi / 9.2 km)
  • Mario Villanueva Stadium Madrid (5.7 mi / 9.2 km)
  • Mamitas Beach Club (6.1 mi / 9.8 km)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 38-min drive
  • Free self parking

Grand Riviera Princess All Suites Resort & Spa All Inclusive, Playa del Carmen

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