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All properties in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

Grand Riviera Princess All Suites Resort & Spa All Inclusive, Playa del Carmen

4-star4 stars
Great for familiesThis property has good facilities for families.
Prolongacion 5ta Avenida, Mza 20 Lote 006, Playa del Carmen, QROO, 77710, Mexico

All-inclusive beachfront property with water park, near El Camaleon Mayakoba Golf Course
  • Free buffet breakfast, free WiFi, and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 10,853 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

  • Hotel with great potential and really servicial employees; however, would not make…Aug 30, 2019
  • The Princess All Inclusive is a big resort with the usual all inclusive amenities. It's 3…Jul 19, 2019

Grand Riviera Princess All Suites Resort & Spa All Inclusive, Playa del Carmen

from $192
  • Deluxe Suite, Garden View (with jacuzzi)
  • Deluxe Suite, Pool Access (with Jacuzzi, Pool View)
  • Suite (with 2 Jacuzzis)
  • Suite With Jacuzzi and Outdoor Shower
  • Family Club Room - Pool Access, Pool View
  • Family Room

What’s around Grand Riviera Princess All Suites Resort & Spa All Inclusive, Playa del Carmen

Landmarks

  • On the beach
  • El Camaleon Mayakoba Golf Course - 43 min walk
  • Grand Coral Golf Riviera Maya - 39 min walk
  • Punta Esmeralda Beach - 3.1 mi / 5 km
  • Quinta Avenida - 4.2 mi / 6.8 km
  • Mamitas Beach Club - 4.9 mi / 7.9 km
  • Playa del Carmen Main Beach - 5 mi / 8 km
  • Playa del Carmen Maritime Terminal - 6.2 mi / 10 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 46 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 107 min drive

At a glance

Key facts

Size

  • 674 rooms
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

  • Free children's club (ages 4 - 12)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Payment types at the property

  • Cash

Other information

  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Free buffet breakfast daily
  • 9 restaurants
  • 9 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Fitness classes on site
  • Basketball on site
  • Motor boating on site
  • Playground on site
  • Rowing or canoeing on site
  • Snorkeling on site
  • Tennis lessons on site
  • Volleyball on site
  • Scuba diving nearby
Working away
  • Business center
  • Conference space size (feet) - 5425
  • Conference space size (meters) - 504
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 2007
  • Elevator
  • ATM/banking
  • Designated smoking areas
  • Rooftop terrace
  • Garden
Accessibility
  • Disabled parking
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Turndown service
Things to enjoy
  • Private spa tub
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 30-inch plasma TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment
All non-motorized water sports are included.

Land activities
  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Access to onsite clubs
  • Onsite live performances

Not included
  • Motorized water sports
  • Surcharge for premium food items
  • Room service
  • Childcare
  • Spa/beauty facilities and services

Spa

Spa Princess has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily.

Dining

Buffet Verde - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

La Hacienda - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

La Vaquería - This theme restaurant specializes in local and international cuisine and serves dinner only. Reservations are required. Open daily.

Mamma Mia - This theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

La Fondue - This theme restaurant serves dinner only. Reservations are required. Open daily.

Grand Riviera Princess All Suites Resort & Spa All Inclusive, Playa del Carmen’s small print

Also known as

  • Grand Riviera Princess All Suites All Inclusive Playa del Carmen
  • Riviera Princess Suites Inclu

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge of USD 32 (subject to availability)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.2 From 1,467 reviews

Exceptional 10.0
Beautiful place and amazing service
I had doubts about staying in an all inclusive hotel but this absolutely surprised me. The place is beautiful, clean, well organized and food and staff were great. Definitely recommend.
helen, usTrip with friends
Exceptional 10.0
Excellent service from the beginning of our stay til the very end
Armando, usRomance trip
Exceptional 10.0
all service good
Itala, usFamily trip
Good 6.0
Nice hotel the beach is awful right now.
This is a huge property and there’s a lot to do if you don’t mind walking around a lot. My biggest problem is if you’re going to a beach resort you have to have a nice beach and right now all the beaches in Cancun are full of seaweed , you can’t even get into the ocean. So if you’re looking for a resort with a cool pool and beautiful grounds and lots of dining options this is a good place but I really feel it until they can do something about the seaweed tourism is going to go down and upkeep and services at hotels is going to go down. The hotel itself is beautiful and has beautiful grounds. But all the services took a long time I think they’re having to possibly lower their staff members due to lower numbers of tourism.
Jacqueline, usTrip with friends

Grand Riviera Princess All Suites Resort & Spa All Inclusive, Playa del Carmen

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