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Santorini Hotel and Resort, Santa Marta

3.5 stars
Carrera 2 No 4-49, Bello HorizonteSanta MartaMagdalenaColombia, 800-491-6126
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Good3.6 / 5
Service
Fantastic service
Location
Great location
Breakfast
Breakfast is average
Room
Room needs to be redecorated
68See all 68 Hotels.com reviews
From 108 reviewsTripAdvisor Traveller Rating
  • Santa Marta (SMR-Simon Bolivar) 5-min drive; 2.2 miles/3.5 km
  • Free self parking
  • Extended parking (surcharge)
  • Free airport shuttle
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Santorini Hotel and Resort, Santa Marta

Hotel Info: 866-539-8117

from $65
  • Standard Double Room
  • Junior Single Suite
  • Junior Suite
  • Standard Single Room

At a glance

Key facts

Hotel size

  • This hotel has 73 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 1 PM
Airport shuttle service is available at scheduled times. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

  • Parents must have child's birth certificate and photo ID *

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle at scheduled times *

Parking

  • Free self parking

  • Extended parking *

Offsite

  • Area shuttle *

  • Shopping center shuttle *

Also known as

  • Santorini Hotel & Resort
  • Santorini Hotel & Resort Santa Marta
  • Santorini Santa Marta

Policies

If you are traveling with a child your hotel may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool, health club, or spa tub without adult supervision.

Children under 12 years old are not allowed in the spa without adult supervision.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 16 percent city/local tax will be charged
  • The national sales tax (16%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
  • Resort fee: COP 10000.00 per person, per night

Resort fee inclusions:

  • Breakfast
  • Pool access
  • Beach access
  • Fitness center access
  • Airport shuttle
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • In-room safe and safe insurance
  • Laundry facilities
  • Parking

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Extended parking is available for an extra charge

Area shuttle and shopping center shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Free beach cabanas
  • Beach umbrellas
  • Number of outdoor pools - 3
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Kayaking on site
  • Snorkeling on site
  • Windsurfing on site
  • Sailing nearby
  • Beach towels
  • Pool umbrellas
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 3
  • Conference space
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2008
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas (fines apply)
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Santorini Spa has 2 treatment rooms. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Mambo Jambo - This family restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Sky Bar - Overlooking the pool, this rooftop bar serves brunch, lunch, and dinner.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Spa tub
  • Steam room
  • Kayaking on site
  • Snorkeling on site
  • Windsurfing on site

Nearby

  • Sailing nearby

Santorini Hotel and Resort, Santa Marta’s small print

Also known as

  • Santorini Hotel & Resort
  • Santorini Hotel & Resort Santa Marta
  • Santorini Santa Marta

Policies

If you are traveling with a child your hotel may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool, health club, or spa tub without adult supervision.

Children under 12 years old are not allowed in the spa without adult supervision.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 16 percent city/local tax will be charged
  • The national sales tax (16%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
  • Resort fee: COP 10000.00 per person, per night

Resort fee inclusions:

  • Breakfast
  • Pool access
  • Beach access
  • Fitness center access
  • Airport shuttle
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • In-room safe and safe insurance
  • Laundry facilities
  • Parking

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Extended parking is available for an extra charge

Area shuttle and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 68 reviews

Santorini Hotel and Resort, Santa Marta
Excellent4.0 / 5
Fun spot in Santa Marta
It is a great weekend place, three pools, the roof deck and sushi bar are the best spot to enjoy the sunset, even people watching. Good food well priced, good drinks by the rooftop pool.
2 night trip with friends
Santorini Hotel and Resort, Santa Marta
Excellent4.0 / 5
Great Family Destination
I'll start with the positive: Loved the papaya juice offered at the front entrance. The breakfast offered was fantastic. The pool at the entrance had a nice shade to it. The tours offered by the hotel were phenomenal. Managed to sleep very well. The hotel offered alot of perks. Now the negatives: The shower in the room went from warm to hot in a heartbeat and then back to warm. The equipment found in the gym was all being repaired. Overall I was pleased with my stay.
2 night family trip
Santorini Hotel and Resort, Santa Marta
Good3.0 / 5
Nice hotel but very slow service
Check in and check out was very very long and the receptionist seemed untrained. Rooms were good. Sunset view from the rooftop was excellent.
1 night romance trip
Santorini Hotel and Resort, Santa Marta
Excellent4.0 / 5
meh
The hotel is a little old, not a resort per se, just some buildings on a street near a beach. It's ok for couples on a budget who want to stay in a relaxing beach. There's only beach service until 5 pm which is very inconvenient, because the other two hotels in the area, which are real resorts, ZUANA and IROTAMA, do offer bar and restaurant sevice with live music on the beach until 1 am. Santorini beach looks a little sketchy and dangerous during the night. Overall it's ok, but I would rather stay in Irotama.
1 night romance trip
Santorini Hotel and Resort, Santa Marta
Poor1.0 / 5
Needs work.
Let me start off by saying that the front desk people were very friendly. Other than that I can not recommend this hotel. When my wife and I went to our room it felt very hot and we were exhausted from our long travel to Santa Marta. I asked for another room. They told us it takes time to cool down with the AC. After 2 hours of sweating they still told us it takes more time and they sent us a fan. After another hour, I insisted on another room and they obliged. Then they told us that the water in the hotel was going to be shut off for two hours. When we checked out they had the nerve to charge me for 2 bottles of water we drank when we were sweating and for a snickers bar. Too many resorts in that area to stay at a nickel and dime hotel.
3 night romance trip

See all reviews

Santorini Hotel and Resort, Santa Marta

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