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Holiday Inn Express Hotel and Suites St. Charles, an IHG Hotel

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Exterior
Indoor pool
In-room safe, iron/ironing board, free WiFi, bed sheets
In-room safe, iron/ironing board, free WiFi, bed sheets
In-room safe, iron/ironing board, free WiFi, bed sheets

Overview of Holiday Inn Express Hotel and Suites St. Charles, an IHG Hotel

Holiday Inn Express Hotel and Suites St. Charles, an IHG Hotel

3.0 star property
3-star St. Charles hotel with indoor pool
8.2 out of 10 Very good
8.2/10 Very good

575 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free parking
  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry facilities
Map
3098 Elm Point Industrial Drive, St. Charles, MO, 63301
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Fitness centre
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • ATM/banking services
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Multilingual staff
For families
  • Microwave
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Lift

Room options

About this area

What's nearby

  • Ameristar Casino St. Charles - 11 min drive
  • Mississippi River - 23 min drive
  • Hollywood Casino Amphitheatre - 11 min drive
  • Hollywood Casino - 14 min drive
  • Westport Plaza - 16 min drive

Getting around

  • Lambert-St. Louis International Airport (STL) - 18 min drive
  • St. Louis, MO (SUS-Spirit of St. Louis) - 30 min drive
  • Kirkwood Station - 30 min drive

Restaurants

  • McDonald's - 5 min walk
  • Taco Bell - 8 min walk
  • Rookies Bar & Grill - 18 min walk
  • Taco Bell - 7 min drive
  • Shirley's Restaurant & Bar - 6 min drive

About this property

Holiday Inn Express Hotel and Suites St. Charles, an IHG Hotel

When you stay at Holiday Inn Express Hotel and Suites St. Charles, an IHG Hotel, you'll be within a 15-minute drive of Hollywood Casino Amphitheatre. Guests can visit the fitness centre for a workout or grab a bite to eat at Sugarfire BBQ Restaurant, which serves barbecue. Also, this hotel is 5.3 mi (8.6 km) from Ameristar Casino St. Charles. The comfortable beds and helpful staff get good marks from fellow travellers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 73 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time starts at 4:00 PM
  • Minimum check-in age – 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
  • No alcohol served on site
  • No stag or hen parties

Property amenities

Food and drink

  • Free buffet breakfast

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Hairdryer
  • Towels

Stay connected

  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Dining

Sugarfire BBQ Restaurant – This restaurant specialises in barbecue.
Rookies Bar & Grill – This restaurant specialises in American cuisine. Guests can enjoy drinks at the bar.

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device.

Contactless check-out is available.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Guests can rest easy knowing that there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.

Also known as

Holiday Inn Express Hotel St. Charles
Holiday Inn Express St. Charles
Holiday Inn Express Hotel Suites St. Charles
Holiday Inn Express Hotel Suites St. Charles an IHG Hotel
"Holiday Inn Express Hotel Suites St. Charles an IHG Hotel"

Frequently asked questions

Does Holiday Inn Express Hotel and Suites St. Charles, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express Hotel and Suites St. Charles, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Express Hotel and Suites St. Charles, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Holiday Inn Express Hotel and Suites St. Charles, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 10:00 PM.
Are pets allowed at Holiday Inn Express Hotel and Suites St. Charles, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express Hotel and Suites St. Charles, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express Hotel and Suites St. Charles, an IHG Hotel?
You can check in starting at 4:00 PM. Check-out time is 11:00 AM. Contactless check-out is available.
Is there an on-site casino at Holiday Inn Express Hotel and Suites St. Charles, an IHG Hotel?
No, this hotel doesn't have a casino, but Ameristar Casino St. Charles (11-min drive) and Hollywood Casino (14-min drive) are both nearby.
What is there to do at Holiday Inn Express Hotel and Suites St. Charles, an IHG Hotel and nearby?
Holiday Inn Express Hotel and Suites St. Charles, an IHG Hotel has an indoor pool and a fitness centre.

Reviews

8.2

Very good

8.7/10

Cleanliness

8.5/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Very good

Good value for the Price
Easy access from 370. Was seeing friends in St. Charles/St. Peters area and Florissant & Hazelwood areas so this was convenient to both. Friendly staff at check in. A slight smell of bleach when I walked in to the lobby, which should be a good sign. My room was clean, I was able to easily control the temperature, the shades kept the light out. I don't spend much time in the room so this is really more important to me. They did not make up the room the next day, which I am perfectly ok with. I did have to ask for extra washcloth at the hotel which was promptly provided. Did not eat free breakfast since I was meeting up with friends. Overall, pleasant stay!
Deborah, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Zachary, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Steve, 1-night trip
Verified Hotels.com guest review

8/10 Very good

St. Louis
Everything was good and front desk was helpful all the time
Marianela, 3-night trip
Verified Hotels.com guest review

8/10 Very good

johnnie, 2-night trip
Verified Hotels.com guest review

6/10 Good

Hotel Stay
I was disappointed that the hotel was under construction and it did not state that on the website. The pool was closed and that was a disatifier for the kids. The price was to high for what was offered for our stay. The staff was extremely friendly which helped me with this rating. If you in town for business I recommend this hotel, but with kids maybe finding a hotel closer to downtown would be recommended.
William, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Under construction, awkward. Toilet seat not secure, uncomfortable.pool closed, ok. Overall, pleasing stay.
Elerie, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Very clean and nice staff!
Nadeen, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Property was under construction…. Building material was all over entrance. Checking in guy was helpful and very nice. Even for under construction, things needed to be better maintained. Carpet in breakfast A needed vacuumed. Our room was remodeled but we could not stream a movie from iPhone to TV…. Even asked attendant for assist. Breakfast was lacking in freshness. Sausage gravy was minimal and biscuits were dried out. It was ok, but not what I had experienced at other holiday inn express locations. There was no hot water the evening we checked in, but there was the next day. We stayed at a Hampton the night before and had Much better experience.
Michele, 1-night trip with friends
Verified Expedia guest review

4/10 Fair

Property is under renovations. No pool. Heat worked on and off. Frig didnt work. No extra toilet paper for the half roll we had. Room size was perfect. Beds were comfy.
Jennifer, 2-night family trip
Verified Expedia guest review