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Umubano Hotel, Kigali

3.5 stars
Boulevard de l'UmugandaKigaliBP 874Rwanda, 800-491-6126
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Good3.2 / 5
  • When I arrived at the reception desk, I was advised that the hotel was fully booked.…May 17, 2016
  • But it is expensive, I paid $250/day, which is very expensive if in the USA and they…Feb 5, 2014
15See all 15 Hotels.com reviews
From 111 reviewsTripAdvisor Traveller Rating

Umubano Hotel, Kigali

Hotel Info: 866-539-8117

from $187
  • Standard Single Room
  • Executive Suite
  • Standard Double Room
  • Junior Suite (Single)
  • Junior Suite
  • Executive Suite (Single)
  • Twin Room

At a glance

Key facts

Hotel size

  • This hotel has 100 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 10 AM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 16
  • Minimum check-in age is 16
  • Minimum Spring Break check-in age is 16

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle

Parking

  • Free self parking

  • Extended parking

Other information

  • Resort fee included

Also known as

  • Hotel Umubano
  • Umubano
  • Umubano Hotel
  • Umubano Hotel Kigali
  • Umubano Kigali

Policies

Only registered guests are allowed in the guestrooms.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

WiFi is available in guestrooms for USD 3 per hour (rates may vary)

WiFi is available in public areas for USD 3 per hour (rates may vary)

In the hotel

Food and drink
  • Free breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • Outdoor pool
  • Health club
  • Tennis on site
  • Spa treatment room(s)
  • Steam room
  • Fitness classes on site
  • Volleyball on site
  • Golfing nearby
  • Sauna
  • Billiards or pool table
Working away
  • Business center
  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (feet) - 704
  • Conference space size (meters) - 65
Services
  • 24-hour front desk
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1979
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Minibar
  • Bathrobes
Sleep well
  • Blackout drapes/curtains
  • Egyptian-cotton sheets
  • Pillowtop mattress
Things to enjoy
  • Individually furnished
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 21-inch TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
  • Kitchen
More
  • Daily housekeeping
  • In-room safe

Umubano Hotel, Kigali’s small print

Also known as

  • Hotel Umubano
  • Umubano
  • Umubano Hotel
  • Umubano Hotel Kigali
  • Umubano Kigali

Policies

Only registered guests are allowed in the guestrooms.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

WiFi is available in guestrooms for USD 3 per hour (rates may vary)

WiFi is available in public areas for USD 3 per hour (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.2 /5 from 15 reviews

Umubano Hotel, Kigali
Poor1.0 / 5
Disappointing
very disappointing. The gardens are very nice but thats about it. The hotel is in very poor condition and needs pulling down quite urgently, facilities are limited although in its favour the gym isnt bad. The worst feature is that the hotel staff are poorly trained and those at reception and in the business centre are actually quite rude. I only stayed here because I couldnt get in anywhere else and I would never do so again.
3 night business trip
Umubano Hotel, Kigali
Good3.0 / 5
comfortable stay for business trip
free airport transfer services was good
3 night business trip
Umubano Hotel, Kigali
Excellent4.0 / 5
Overnight in Kigali
We very much enjoyed our overnight stay, and appreciated having our room ready when we arrived about 10am. We had stayed before, and made the most of the pool area, the restaurant and the bakery. Good value for money!
1 night romance trip
Umubano Hotel, Kigali
Fair2.0 / 5
Misleading Facility Description!
The description of hotel facility is 100% misleading! Unless you are used to two star hotels don't even consider this hotel.
1 night business trip
Umubano Hotel, Kigali
Fair2.0 / 5
Needs a face-lift!
I've stayed at the Umubano numerous times...used to be my favorite hotel in Kigali. But, it is serious run down. Staff are also helpful, but not very polite. There is a gym, but most of the equipment is old. The breakfast was mostly left-overs from the night before (stay away from the hotel breakfast offerings!). The rooms on the front are extremely noisy (road noise). I think there are better options in Kigali....
1 night business trip

See all reviews

Umubano Hotel, Kigali

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