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WELLNESS HOTEL STEP, Prague

4-starHotelstars Union assigns an official star rating for properties in Czech Republic. This property is rated 4 stars.
Malletova 1141Prague190 00Czech Republic
4-star Prague hotel in Prague 9, near O2 Arena
  • Free hot/cold buffet breakfast and free WiFi
Good7.0
Breakfast
Tasty breakfast
Location
Location is ok
Pool
Pool should be renewed
320See all 320 Hotels.com reviews
From 877 reviewsTripAdvisor Traveller Rating

WELLNESS HOTEL STEP, Prague

from $40
  • Standard Double or Twin Room
  • Standard Single Room
  • Triple Room
  • Quadruple Room
  • Family Room, 2 Bedrooms
  • Deluxe Double Room
  • Suite
  • Economy Double or Twin Room
  • Deluxe Suite
  • Deluxe Double Room (Wellness All Inclusive)

At a glance

Key facts

Hotel size

  • This hotel has 198 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed (dogs and cats only) *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • 5 restaurants
  • 3 bars/lounges
  • 2 poolside bars
  • Coffee shop/café
  • Snack bar/deli
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Children's pool
  • Fitness facilities
  • Indoor tennis courts - 3
  • Full-service spa
  • Spa treatment room(s)
  • Bowling alley on site
  • Golf lessons on site
  • Golf driving range on site
  • Racquetball/squash on site
  • Tennis lessons on site
  • Use of nearby fitness center (discount)
  • Outdoor tennis courts - 3
  • Steam room
  • Tennis on site
  • Sauna
  • Billiards or pool table
Working away
  • Meeting rooms 19
  • Conference center
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Hair dryer
Be entertained
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and massages. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Dining

RESTAURANT GALERIE PRAHA - This restaurant serves breakfast, lunch, and dinner.

CAFE RESTAURANT BOHEMIA - This restaurant serves lunch and dinner.

GARDEN RESTAURANT - Onsite restaurant.

RESTAURACE SEZIO - This restaurant serves lunch and dinner.

RESTAURANT AROMA - This restaurant specializes in regional cuisine and serves breakfast, lunch, and dinner.

Recreation

On Site

  • Fitness facilities
  • Indoor tennis courts - 3
  • Outdoor tennis courts - 3
  • Sauna
  • Steam room
  • Tennis on site
  • Bowling alley on site
  • Golf lessons on site
  • Golf driving range on site
  • Racquetball/squash on site
  • Tennis lessons on site

WELLNESS HOTEL STEP, Prague’s small print

Also known as

  • Hotel Step
  • Hotel Step Wellness
  • Hotel Wellness Step
  • Step Hotel Wellness
  • Step Wellness Hotel
  • Wellness Hotel Step
  • Wellness Hotel Step Prague
  • Wellness Step Hotel
  • Wellness Step Prague

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CZK 15 per person, per night. This tax does not apply to children under 15 years of age.

Pet deposit: CZK 250 per night

  • Resort fee: CZK 15 per person, per night

Resort fee inclusions:

  • Breakfast

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Self parking costs CZK 290.00 per day

Pets are allowed for an extra charge of CZK 250 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around WELLNESS HOTEL STEP, Prague

Landmarks

  • In Prague 9
  • O2 Arena (18-minute walk)
  • La Fabrika (43-minute walk)
  • Prague Market (2.8 mi / 4.6 km)
  • Old Town Square (4.2 mi / 6.7 km)
  • Prague Castle (5.4 mi / 8.7 km)
  • Hybernia Theatre (3.4 mi / 5.4 km)
  • Municipal House Hall (3.4 mi / 5.5 km)

Getting around

  • Prague (PRG-Vaclav Havel) 29-min drive
  • Prague-Liben Station 15-min walk
  • Prague-Bubny Station 10-min drive
  • Prague Hlavni Station 11-min drive
  • Ceskomoravska Station 25-min walk
  • Self parking (surcharge)

Recent reviews

Good 7.0 From 320 reviews

WELLNESS HOTEL STEP, Prague
Poor2.0
Disappointment
No way 4 stars hotel very unhappy with this hotel. I booked family room: we had double room with little 3rd bed by the wall. It wasn't even double bed, it was two single beds and very small room. When tried to complained, the manager was never available. Food very avaradge as well. Also, they claimed that they have swimming pool and other sport facilities. When we arrived we have been told that the swimming pool is completely seper and there is extra fee to use it. We never seen extra fees for using swimming pool. That was very disappointing experience as we were looking forward the swimming pool. There is nothing around and the town is quite far. Never go there again!!!!!!
Denisa, us2 night trip
WELLNESS HOTEL STEP, Prague
Fair4.0
Bad Hotel from Hotel.com
BAD!BAD!BAD! In the site Hotel.com : is written "climate control" but IT ISN'T! It's very HOT in the room !!! The hotel is located near the railway and during the day and during the night there is much noise! In the breakfast the food is bad and tasteless ! For each hour you must pay in the indoor pool and for the WiFi in the room. Not 4**** !!! maybe...3***
A Traveler, us2 night romance trip
WELLNESS HOTEL STEP, Prague
Good6.0
Nice place but use of the pool is extra :(
I found the hotel clean and well equipped but wasn't warned I'd have to pay extra to use the pools on site so was charged an hourly rate to do so, a little bit disappointed
David, gb3 night trip with friends
WELLNESS HOTEL STEP, Prague
Good6.0
Bank holiday weekend in Prague
Clean, good buffet breakfast. Hotel was full and service at breakfast was slow. No information given at check in and unhelpful receptionist staff. Small room. Extra charge for gym/pool/sauna which we were unaware of before. Surrounding area dodgy - did not feel safe walking to and from hotel (especially under the flyover and up the multiple steps to the hotel). Out of centre so needed to get tram in.
Hannah, gb3 night trip with friends
WELLNESS HOTEL STEP, Prague
Exceptional10.0
When I arrived I have been given a tiny single room with shower so I asked reception whether they could give me a room with a bath. I was staying for 9 days and they have kindly complementary upgrade me in to the apartment. Very satisfied. Shame they are building outside so during the day it was very noisy,lots of drilling.
A Traveler, gb9 night trip

See all reviews

WELLNESS HOTEL STEP, Prague

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