Nestled near the historic Teatro di San Carlo, ROMEO Napoli offers an urban retreat with a rooftop terrace and poolside bar. Enjoy a full breakfast, indulge in La SPA's treatments like hydrotherapy and manicures/pedicures or explore nearby Galleria Umberto I. With free newspapers and express check-in/out services, this luxury boutique hotel has left guests raving about the helpful staff.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Pool
Spa
Airport transfer
Parking available
Internet access
Main amenities (12)
Daily housekeeping
2 restaurants and bar/lounge
Full-service spa
Outdoor pool and 3 hot tubs
Rooftop terrace
Health club
Sauna
Steam room
Self parking
Pool bar
24-hour room service
Massage/treatment rooms
For families (6)
Babysitting (surcharge)
Playground on site
Connecting/adjoining rooms available
Premium TV channels
Terrace
Daily housekeeping
$736 nightly
The total price is $824
$824 total
May 19 - May 20
Total with taxes and fees
Why we love this property
Work and play paradise
Located in the city center, this hotel offers meeting rooms and workstations for business needs. After hours, indulge in spa services and unwind at the bar.
Culinary indulgence
This hotel boasts 3 restaurants and a bar for varied dining experiences. Free full breakfast and couples' private dining create memorable culinary moments.
Luxury dips
The luxury hotel's outdoor pool and 3 hot tubs promise serene aquatic experiences. A poolside bar completes this refreshing escape.
Located just 3.8 mi (6.2 km) from the airport, ROMEO Napoli offers a shuttle (available 24 hours). Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, aromatherapy, or hydrotherapy. Other highlights at this luxurious hotel include an outdoor pool, a rooftop terrace, and a poolside bar. Fellow travelers say great things about the helpful staff. Public transportation is only a short walk: Via Colombo - Porto Tram Stop and Via Colombo - De Gasperi Tram Stop are just steps away.
At a glance
DONE
Hotel size
79 rooms
Arranged over 10 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: noon
Express check-in/out available
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
Babysitting*
DONE
Pets
Pets not allowed
WIFI
Internet
Free wired internet access in public areas
Free wired internet access in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 58 per day)
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free full breakfast each morning 7:00 AM–10:30 AM
2 restaurants
Bar/lounge
Poolside bar
Coffee/tea in a common area
Private dining
24-hour room service
Snack bar/deli
Traveling with children
Playground
Childcare in room (surcharge)
What to do
Pool table
Foosball
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Romance packages
Facilities
1 building/tower
Built in 2008
Safe-deposit box at front desk
Rooftop terrace
Library
Fireplace in lobby
Television in common areas
Health club
An outdoor pool
Arcade/game room
Full-service spa
3 hot tubs
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Elevator door width (inches): 35
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible spa
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Accessible airport shuttle
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
43-inch LED TV
Premium digital channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Espresso maker
Bathrobes and slippers
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
What to enjoy
Individually furnished
Freshen up
Bidet
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free wired internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Local maps
Special features
Spa
LA SPA Sisley Paris has 7 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
LA TERRAZZA Krug - Onsite restaurant. Guests can enjoy drinks at the bar. Reservations are required.
Ristorante Alain Ducasse - Onsite fine-dining restaurant. 1-star Michelin rating. Reservations are required. Open select days.
IL BAR - Onsite bar. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.
Awards and affiliations
The property is a member of the Small Luxury Hotels of the World.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 6.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of EUR 95 per vehicle (one-way, maximum occupancy 2)
Renovations and closures
The following facilities are closed on Monday and Sunday:
Dining venue(s)
Children & extra beds
In-room babysitting is available for an extra charge
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Self parking costs EUR 58 per day
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 7:00 PM
Guests under 18 years old are not allowed in the health club or fitness facility
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT063049A16JC5VMW6
National rating
This property has received its official star rating from the local rating authority.
Also known as
Hotel Romeo
Romeo Hotel
Romeo Hotel Naples
Romeo Naples
Romeo Hotel
ROMEO Napoli Hotel
ROMEO Napoli Naples
ROMEO Napoli Hotel Naples
Frequently asked questions
Does ROMEO Napoli offer free cancellation for a full refund?
Yes, ROMEO Napoli does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at ROMEO Napoli?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 7:00 PM.
Are pets allowed at ROMEO Napoli?
Sorry, pets aren't allowed.
Is parking offered on site at ROMEO Napoli?
Yes. Self parking costs EUR 58 per day.
Is airport shuttle service offered by ROMEO Napoli?
Yes, an airport shuttle is available. The charge is EUR 95 per vehicle one-way.
What are the check-in and check-out times at ROMEO Napoli?
Check-in start time: 2 PM; Check-in end time: noon. Check-out time is noon. Express check-in and check-out are available.
What is there to do at ROMEO Napoli and nearby?
ROMEO Napoli has a spa and an outdoor pool, as well as a steam room and an arcade.
Are there restaurants at or near ROMEO Napoli?
Yes, there are 2 onsite restaurants.
What's the area around ROMEO Napoli like?
ROMEO Napoli is in Naples City Centre, a short 1-minute walk from Via Colombo - Porto Tram Stop and 6 minutes' walk from Port of Naples.
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Reviews
ROMEO Napoli Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
7.6
Location
9.0
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was amazing with high level service and great views. (6 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Location
Service staff
Breakfast
Food
View
Restaurant
Shower
Bar
Ferry
Reviews
Verified
10/10 Exceptional
Jun 22, 2025
Great staff, the rooms were clean and extremely chic
froylan
froylan, 2-night trip
Verified
8/10 Very good
Jun 1, 2025
Very design forward hotel. Staff and breakfast are excellent.
Andrew
Andrew, 1-night trip
Verified
10/10 Exceptional
Sep 19, 2023
Excellent hotel
Excellent, hotel, great location, perfect and professional fitness center, great breakfast with excellent service!
Adam
Adam, 4-night trip
Verified
10/10 Exceptional
Jul 6, 2024
The hotel was breath taking the staff was amazing and wverything was around the hotel i will be going back for sure
Antonia
Antonia, 7-night trip
Verified
10/10 Exceptional
Dec 6, 2024
Service is very responsive and personal. Really enjoyed my stay at Romeo! Staff took great care of me
Neoh
Neoh, 2-night trip
Verified
10/10 Exceptional
Aug 30, 2024
Excellent hotel, great space and people.
Hotel was great, staff were amazingly attentive and service oriented. The hotel has some great spaces to sit and enjoy some food and drinks. The whole team was great and we had a wonderful experience. Highly recommend.
Lori
Lori, 1-night trip
Verified
10/10 Exceptional
Sep 5, 2023
This hotel is very nice and surprisingly impeccable with its decor once you’re inside. The breakfast is amazing with high level service and great views overlooking Mt. Vesuvius.
Anthony
Anthony, 3-night trip
Verified
10/10 Exceptional
Sep 19, 2024
This was the most beautiful hotel so far that we’ve stayed at in Italy. The beds were so comfy, the hotel was so nice. The 10th floor has spectacular views, they make great cocktails. Breakfast was wonderful too!
Nadine
Nadine, 1-night trip
Verified
8/10 Very good
Jun 22, 2025
I would say it was a little overpriced. The castle view suite was excellent. Perfect for privacy to have separate rooms. The staff was extremely attentive and provided everything requested. Only minor inconvenience was there seemed to be flies throughout the hotel. Not a lot but unexpected
Jeremy
Jeremy, 2-night trip
Verified
8/10 Very good
Oct 13, 2023
and The rooms were modern and comfortable, l would book a suite next time for extra room
AUDREY
AUDREY, 2-night trip
Verified
8/10 Very good
Jun 16, 2025
We finished off our wonderful Italy trip with a couple of nights in Napoli. We took some time deciding where to stay and whilst the ROMEO was the more expensive option we really enjoyed our time there and the main feature was the pool / bar area on the 10th floor which had fab views of the port area and Mount Vesuvius. The overall hotel set-up is really cool and the staff were very courteous and helpful. We upgraded to a Deluxe Harbour View room that are on the 5th and 6th floors giving better views of the port but I suggest you push for 6th as we were on the 5th & still had a view of a warehouse
kevin
kevin, 2-night trip
Verified
10/10 Exceptional
Jul 28, 2024
Wonderful!
So luxurious! The staff were amazing. Spa was a wonderful treat. The breakfast was divine. A great way to end a trip in Italy.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Nov 2, 2024
Hotel is modern and clean. The rooms lack some basic conveniences (like hooks to hang towels and bathrobe). Staff is super friendly. Breakfast is good.
Cecil
Verified
10/10 Exceptional
Jul 6, 2024
The hotel was breath taking the whole staff was amazing and the viw feom my room (vesuvio view was beautifu) i will come back for sure
Antonia
Antonia, 2-night trip
Verified
6/10 Good
Sep 23, 2023
Nice service and ok location.
Service was nice and the hotel is maintained well. They advertise harbour view in some rooms. It was more like glimpse of harbour as it’s heavily obscured by a derelict building in between the hotel and the harbour.
Verified traveler
2-night trip
Verified
8/10 Very good
Oct 7, 2023
Very nice hotel; quirky but all facilities provided were good. Room was very comfortable and clean. Location was excellent. Unfortunately Naples is somewhat dirty and that was true around the hotel. Overall rating was very good. We didn't like a) the bathroom lighting came on automatically in the night as it was disturbing our partner, the breakfast area is relatively small and staff seemed harassed (we had to wait to sit down on 3 out 4 occasions); and rap music in the cocktail bar seemed inappropriate.
David
David, 4-night trip
Verified
8/10 Very good
Nov 8, 2023
Just can’t swim . But spa really nice
swim pool smaller
Xiaofei
Xiaofei, 2-night trip
Verified
4/10 Fair
Oct 12, 2024
Save your money
Only needed a room for a one night stay. While the staff is excellent and very accommodating the room was dirty. The shower was covered in mold and looked like it hadn’t been cleaned in months. Very disappointing for the price point.
Kaycee
Kaycee, 1-night trip
Verified
8/10 Very good
Sep 30, 2024
Good but not great
The staff was extremely friendly and helpful. The gourmet breakfast was excellent every single day. The 4-star rating is really due to the aging of the hotel which is starting to show. Our shower head did not work and we had to use a hand wand to shower. Also, the internet was very inconsistent. Considering this is a 5-star hotel charging premium rates, we would expect the hotel to be better maintained. The location was also very convenient.
Mark
Mark, 2-night trip
Verified
8/10 Very good
Oct 3, 2023
The hotel is lovely - clean and modern. Reception staff were really attentive and made us feel really welcome.
Our room (Junior Studio Suite) felt quite small. The shower was difficult to use and the toiletries provided weren't as described on the hotel website. We were given a complimentary bottle of wine, which was a great gesture; however, the wine was corked and undrinkable when opened.
Breakfast was included and although the food was average, the service was extremely poor. We were ignored by most of the waiters and when we eventually flagged someone over, they were quite blunt and couldn't provide us with a menu of what hot food options were available. Hot food was slow to be received and hot drinks were even slower - when they arrived they were cold.
The pool is small and gets very busy. Limited space to sit around the pool too. We were unable to use it during our stay as it was so busy.
The hotel is overpriced and not what I would typically expect from 5 star accommodation. Although a pleasant stay, I wouldn't stay again.
Samantha
Samantha, 3-night trip
Verified
6/10 Good
Aug 22, 2023
A 4-star hotel until the fix the pool!
Overall, it was quite hard to find a 5star hotel in Napoli that has the full kit. We booked this hotel for two nights, coming from Capri, and thought it'd be good to end our stay here. The only reason we booked this one, in relation to my first statement about 5star hotels in Napoli, was because of the pool.
From the pictures you'll see this amazing view, the pool looks really nice and you think that you'll have this great short-city-stay.
However, as soon as we checked in (which went smoothly, and all were friendly) my husband and I ran up to the pool are as we were excited to spend time there.
The pool is really small, it is not maintained at all, it was dirty and yellow (from just being old and not well kept), there are very few sunbeds and the whole mood sort of changed when we first saw the pool, and then the actual view of just a big industrial facility.
The hotel area, its location, is not very nice, and maybe this is something that one can put aside, if the pool are would have been mirroring the pictures online.
If you are spending one or two days in the city, and want a place to sleep, sure this is a good hotel for that. But due to our experience we are not sure about the value. We paid about 400 euros per night, and it is simply not worth it.
However. The rooms were nice, beds=comfortable, the breakfast was very nice but sure to us complaining about the pool, the service was cheeky.
"We can't build a new pool" they said. Hotels.com helped us!!!
Jenny
Jenny, 2-night trip
Verified
10/10 Exceptional
Sep 19, 2023
Excellent hotel
Excellent, hotel, great location, perfect and professional fitness center, great breakfast with excellent service!
Adam
Adam, 2-night trip
Verified
10/10 Exceptional
May 9, 2026
One of the best breakfast ı ever had
Eren
Eren, 1-night trip
Verified
2/10 Poor
May 2, 2026
From the moment you arrive to the moment you leave your be disappointed
Maybe they just hate foreigners. But I am English and got the feeling I wasn’t welcome from the moment I arrived.
Got given a 20m toilet for 800 euros.
Shower was broken. Didn’t fix.
Toilet didn’t flush.
3 star