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El Dorado Casitas Royale by Karisma, Gourmet All Inclusive, Playa del Carmen

5-star5 stars
Km 45, Carretera Cancun - TulumRiviera Maya, Playa del CarmenQROO77710Mexico

Beachfront resort in Playa del Carmen with spa, beach bar
  • Free cooked-to-order breakfast, free WiFi, and free parking
Superb9.0
  • I had HIGH expectations based on how pricey the room rate was. Here are the main reasons…Jan 1, 2018
  • This was my 4th visit to this resort. Nothing else compares to the amenities and…Dec 30, 2017
41See all 41 Hotels.com reviews
From 5,607 reviewsTripAdvisor Traveller Rating

El Dorado Casitas Royale by Karisma, Gourmet All Inclusive, Playa del Carmen

from $391
  • Casita suite
  • Swim up casita suite
  • Private Pool Casita Suite
  • Honeymoon Private Pool Swim Up Casita Suite
  • Beachfront Casita Suite

At a glance

Key facts

Hotel size

  • This hotel has 205 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Offsite

  • Free shopping center shuttle

Other information

  • Smoke-free property
  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free cooked-to-order breakfast
  • 14 restaurants
  • 14 bars/lounges
  • 10 swim-up bars
  • Beach bar
  • 24-hour room service
Things to do
  • Free beach cabanas
  • Beach sun loungers
  • Number of outdoor pools - 14
  • Outdoor seasonal pool
  • Health club
  • Tennis on site
  • Full-service spa
  • Spa treatment room(s)
  • Beach umbrellas
  • Lazy river
  • Spa tub
  • Beach towels
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space size (feet) - 6458
  • Conference space size (meters) - 600
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • ATM/banking
  • Rooftop terrace
  • Garden

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Turndown service
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Things to enjoy
  • In-room massage available
  • Separate dining area
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • Meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Spa

NAAY SPA has 6 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 0 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

RESTAURANT COCOTAL - This restaurant serves breakfast and dinner.

D ITALIA RESTAURANT - This restaurant serves dinner only.

KAMPAI - This restaurant serves breakfast, lunch, and dinner.

LA ISLA RESTAURANT - This restaurant serves dinner only. Guests can enjoy alfresco dining (weather permitting).

JO JOS CARIBBEAN SEASIDE - This restaurant serves brunch, lunch, and dinner.

El Dorado Casitas Royale by Karisma, Gourmet All Inclusive, Playa del Carmen’s small print

Also known as

  • El Dorado Casitas Royale Karisma
  • El Dorado Casitas Royale Karisma All Inclusive Playa del Carmen
  • El Dorado Casitas Royale Karisma Playa del Carmen

Policies

Children under 0 years old are not allowed in the spa without adult supervision.

Guests under 18 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around El Dorado Casitas Royale by Karisma, Gourmet All Inclusive, Playa del Carmen

Top spots nearby

Recommended by this property

  • El Manglar Golf Course (33-minute walk)
  • Sanctuary of Hope and Time Capsule (4.1 mi / 6.6 km)
  • Dr. Alfredo Barrera Marin Botanical Garden (4.3 mi / 7 km)
  • Maroma Beach (4.6 mi / 7.4 km)
  • Artisans Market (5.5 mi / 8.8 km)
  • Puerto Morelos Town Square (5.5 mi / 8.8 km)
  • Puerto Morelos Reef (5.5 mi / 8.9 km)
  • Tulum Mayan Ruins (51.1 mi / 82.2 km)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 26 min drive
  • Free self parking
  • Free shopping center shuttle

Recent reviews

Superb 9.0 From 41 reviews

El Dorado Casitas Royale by Karisma, Gourmet All Inclusive, Playa del Carmen
Exceptional10.0
This was our third stay at El Dorado Royale Casitas and it has been great. Can't wait to go again next year.
Jared, us5 night romance trip
El Dorado Casitas Royale by Karisma, Gourmet All Inclusive, Playa del Carmen
Very Good8.0
El Dorado Casitas Swim Up Suite
The stay was awesome. All inclusive is the way to go for sure and the staff here was very helpful and friendly Only gripe I would have in the food isnt the best. I expected more seafood options but there wasnt really anything aside from fish. Shrimp, crab and lobster werent represented well here which was a surprise.
A Traveler, usRomance trip
El Dorado Casitas Royale by Karisma, Gourmet All Inclusive, Playa del Carmen
Exceptional10.0
Paradise
It was paradise! Highly recommend!
David, us4 night romance trip

See all reviews

El Dorado Casitas Royale by Karisma, Gourmet All Inclusive, Playa del Carmen

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