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El Dorado Casitas Royale by Karisma All Inclusive, Playa del Carmen

4.5 stars
Km 45, Carretera Cancun - TulumRiviera Maya, Playa del CarmenQROO77710Mexico, 800-491-6126
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Outstanding4.6 / 5
  • We were meeting some friends in Cancun who have stayed in this resort before. I can say…Aug 11, 2016
  • We stayed on the Casitas side which was all adults. Very quiet, not busy, and easy access…Apr 17, 2016
29See all 29 Hotels.com reviews
From 3,655 reviewsTripAdvisor Traveller Rating

El Dorado Casitas Royale by Karisma All Inclusive, Playa del Carmen

Hotel Info: 866-539-8117

from $655
  • Run of the house
  • Suite, 1 King Bed
  • Infinity pool swim up casita suite
  • Infinity pool casita suite
  • Individual Casita Suite
  • Swim up casita suite
  • Casita suite

At a glance

Key facts

Hotel size

  • This hotel has 205 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Offsite

  • Free shopping center shuttle

Other information

  • All-inclusive (taxes and gratuities included)
  • Resort fee included

Also known as

  • El Dorado Casitas Royale Karisma All Inclusive
  • El Dorado Casitas Royale Karisma All Inclusive Playa del Carmen
  • El Dorado Casitas Royale Karisma Playa del Carmen

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

In the hotel

Food and drink
  • Free cooked-to-order breakfast
  • 14 restaurants
  • 14 bars/lounges
  • 10 swim-up bars
  • Beach bar
  • 24-hour room service
Things to do
  • Free beach cabanas
  • Beach sun loungers
  • Number of outdoor pools - 14
  • Outdoor seasonal pool
  • Health club
  • Tennis on site
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Bicycle rentals on site
  • Hiking/biking trails on site
  • Kayaking on site
  • Sailing on site
  • Snorkeling on site
  • Yoga classes/instruction on site
  • Beach umbrellas
  • Lazy river
  • Spa tub
  • Beach towels
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space size (feet) - 6458
  • Conference space size (meters) - 600
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • ATM/banking
  • Rooftop terrace
  • Garden

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Turndown service
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Things to enjoy
  • In-room massage available
  • Separate dining area
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • Meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Spa

CASITAS SPA has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

RESTAURANT COCOTAL - This restaurant serves breakfast and dinner.

D ITALIA RESTAURANT - This restaurant serves dinner only.

KAMPAI - This restaurant serves breakfast, lunch, and dinner.

LA ISLA RESTAURANT - This restaurant serves dinner only. Guests can enjoy alfresco dining (weather permitting).

JO JOS CARIBBEAN SEASIDE - This restaurant serves brunch, lunch, and dinner.

El Dorado Casitas Royale by Karisma All Inclusive, Playa del Carmen’s small print

Also known as

  • El Dorado Casitas Royale Karisma All Inclusive
  • El Dorado Casitas Royale Karisma All Inclusive Playa del Carmen
  • El Dorado Casitas Royale Karisma Playa del Carmen

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.6 /5 from 29 reviews

El Dorado Casitas Royale by Karisma All Inclusive, Playa del Carmen
Excellent4.0 / 5
Excellent with a few buts
Nice Hotel, good food quality, all-inclusive food service is very slow, the "free" shuttle service to Cancun drops you in an overpriced mall in the middle of nowhere, Front desk tried to sell us the next better room for 35% more per night and was pushy at it. Overall it is a very nice place but if they really like their customers they should avoid some of the annoyances.
5 night trip with friends

See all reviews

El Dorado Casitas Royale by Karisma All Inclusive, Playa del Carmen

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