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All properties in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

El Dorado Casitas Royale, Gourmet All Inclusive by Karisma, Playa del Carmen

5-star5 stars
Km 45, Carretera Cancun - Tulum, Riviera Maya, Playa del Carmen, QROO, 77710, Mexico

Beachfront hotel in Playa del Carmen with spa, beach bar
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 7,107 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

  • The relaxed atmosphere was very nice. The only complaint I have is there was not enough…May 23, 2019
  • Property is stunning. Food & drinks are horrible quality. Beach is super rocky so it’s…Apr 16, 2019

El Dorado Casitas Royale, Gourmet All Inclusive by Karisma, Playa del Carmen

from $600
  • Casita suite
  • Swim up casita suite
  • Private Pool Casita Suite
  • Honeymoon Private Pool Swim Up Casita Suite
  • Beachfront Casita Suite

What’s around El Dorado Casitas Royale, Gourmet All Inclusive by Karisma, Playa del Carmen

Top spots nearby

Recommended by this property

  • El Manglar Golf Course (33-minute walk)
  • Sanctuary of Hope and Time Capsule (4.1 mi / 6.6 km)
  • Dr. Alfredo Barrera Marin Botanical Garden (4.3 mi / 7 km)
  • Maroma Beach (4.6 mi / 7.4 km)
  • Artisans Market (5.5 mi / 8.8 km)
  • Puerto Morelos Town Square (5.5 mi / 8.8 km)
  • Puerto Morelos Reef (5.5 mi / 8.9 km)
  • Tulum Mayan Ruins (51.1 mi / 82.2 km)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 30 min drive
  • Free shopping center shuttle

At a glance

Key facts

Hotel size

  • This hotel has 205 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Offsite

  • Free shopping center shuttle

Payment types at the property

Other information

  • Smoke-free property
  • Caters to adults only
  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

In the hotel

Food and drink
  • 14 restaurants
  • 14 bars/lounges
  • 10 swim-up bars
  • Beach bar
  • 24-hour room service
Things to do
  • Fitness classes on site
  • Bicycle rentals on site
  • Hiking/biking trails on site
  • Kayaking on site
  • Snorkeling on site
  • Yoga classes/instruction on site
  • Sailing nearby
  • Scuba diving nearby
Working away
  • Business center
  • Conference space size (feet) - 6458
  • Conference space size (meters) - 600
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • ATM/banking
  • Rooftop terrace
  • Garden

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Turndown service
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Things to enjoy
  • In-room massage available
  • Separate dining area
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Not included
  • Airport transfers

Spa

NAAY SPA has 6 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

RESTAURANT COCOTAL - This restaurant serves breakfast and dinner.

D ITALIA RESTAURANT - This restaurant serves dinner only.

KAMPAI - This restaurant serves breakfast, lunch, and dinner.

LA ISLA RESTAURANT - This restaurant serves dinner only. Guests can enjoy alfresco dining (weather permitting).

JO JOS CARIBBEAN SEASIDE - This restaurant serves brunch, lunch, and dinner.

El Dorado Casitas Royale, Gourmet All Inclusive by Karisma, Playa del Carmen’s small print

Also known as

  • El Dorado Casitas Royale Karisma
  • El Dorado Casitas Royale by Karisma Gourmet All Inclusive
  • El Dorado Casitas Royale Gourmet All Inclusive Karisma Hotel
  • El Dorado Casitas Royale Karisma Gourmet All Inclusive
  • El Dorado Casitas Royale Gourmet All Inclusive Karisma
  • El Dorado Casitas Royale Karisma Gourmet All Inclusive Hotel
  • El Dorado Casitas Royale by Karisma All Inclusive
  • El Dorado Casitas Royale Gourmet All Inclusive Karisma Hotel
  • Hotel El Dorado Casitas Royale, Gourmet All Inclusive by Karisma
  • El Dorado Casitas Royale by Karisma Gourmet All Inclusive
  • El Dorado Casitas Royale Karisma All Inclusive Playa del Carmen
  • El Dorado Casitas Royale by Karisma All Inclusive
  • El Dorado Casitas Royale Gourmet All Inclusive Karisma
  • Hotel El Dorado Casitas Royale, Gourmet All Inclusive by Karisma
  • El Dorado Casitas Royale by Karisma Gourmet All Inclusive
  • El Dorado Casitas Royale by Karisma All Inclusive
  • El Dorado Casitas Royale Gourmet All Inclusive by Karisma
  • El Dorado Casitas Royale Karisma Playa del Carmen
  • El Dorado Casitas Royale Karisma Gourmet All Inclusive
  • El Dorado Casitas Royale by Karisma Gourmet All Inclusive

Policies

Guests under 18 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.8 From 84 reviews

Exceptional 10.0
Adult camp-fun everyday all day
The concierge service is impeccable. They were fast to remedy issues with no haggle or compromise. I really enjoyed my stay at El Dorado Casitas. I describe my week as a week of happiness at adult overnight camp.
Stefannie, usRomance trip
Exceptional 10.0
Christmas Getaway
The resort and employees were great! Very attentive to your needs. The Naan Spa was excellent as well. The food, however, could be better. Overall, a resort I would recommend.
us4 night romance trip
Exceptional 10.0
We love this place. We have stayed here twice already this year. Great food, drinks, service, spa, rooms and grounds are nice and clean. They offer a variety of activities/entertainment all day and evening.
us7 night romance trip
Exceptional 10.0
Beat expectations
Amazing service, great food and the room was better than expected.
Joshua, us4 night romance trip
Exceptional 10.0
You won't be disappointed by Casitas
Casitas are definitely an elevated experience. A pool and bar for just about 30 rooms or o gets you away from the masses of the Royale side of the resort. Definitely worth the extra costs.
William, usRomance trip

El Dorado Casitas Royale, Gourmet All Inclusive by Karisma, Playa del Carmen

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