pentahotel Birmingham

Photo gallery for pentahotel Birmingham

Primary image
1 bedroom, hypo-allergenic bedding, desk, laptop workspace
1 bedroom, hypo-allergenic bedding, desk, laptop workspace
1 bedroom, hypo-allergenic bedding, desk, laptop workspace
1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Overview of pentahotel Birmingham

pentahotel Birmingham

4.0 star property
4-star hotel with restaurant, near Broad Street

8.1/10 Very Good

994 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
  • Connecting rooms available
The price is $74
Price available on 5/31/2022
Map
Ernest Street, Holloway Head, Birmingham, England, B1 1NS
Main amenities
  • 131 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Conference center
  • Business center
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Terrace
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • In Birmingham City Centre
  • The Mailbox - 4 min walk
  • Birmingham Hippodrome - 7 min walk
  • Victoria Square - 9 min walk
  • Symphony Hall - 10 min walk
  • Broad Street - 10 min walk
  • Birmingham Town Hall - 11 min walk
  • High Street - 11 min walk
  • Bullring Shopping Centre - 11 min walk
  • Birmingham Museum and Art Gallery - 11 min walk
  • Hagley Road - 13 min walk

Getting around

  • Birmingham Airport (BHX) - 25 min drive
  • Coventry (CVT) - 44 min drive
  • Birmingham New Street Station - 8 min walk
  • Birmingham (QQN-New Street Train Station) - 8 min walk
  • Birmingham Five Ways Station - 11 min walk

About this property

pentahotel Birmingham

Pentahotel Birmingham puts you in a great location, within a 15-minute walk of The Mailbox and Broad Street. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at pentalounge, which serves Modern European cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a terrace are offered, and rooms at this upscale hotel get the details right with rainfall showerheads and bathrobes. The helpful staff and central location get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 131 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time ends - anytime
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

  • Onsite self parking (GBP 16.00 per night)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited
  • Offsite parking nearby (GBP 8 per day)
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Free daily reception
  • 24-hour room service

Taking the kids

  • Children stay free
  • Children's menu

Working away

  • Business center
  • Meeting rooms
  • Conference center (3907 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Television in common areas
  • 24-hour fitness center
  • Bicycle parking

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • Czech
  • Dutch
  • English
  • French
  • German
  • Lithuanian
  • Polish
  • Portuguese
  • Romanian
  • Spanish

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Satellite TV channels
  • Pay movies

Home comfort

  • Heating
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Recycling
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

Pentalounge - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of GBP 16 for adults and GBP 8 for children (approximately)
  • Late check-out can be arranged for an extra charge of GBP 15 (subject to availability)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for GBP 25.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of GBP 20.00 per pet, per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs GBP 16.00 per night
  • Parking is available nearby and costs GBP 8 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Parties and events are allowed on site.

Long-term renters welcome.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards, debit cards and mobile payments. Cash is not accepted. 

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

State tax ID - GB902661347

All guests must show a valid ID.

Also known as

Birmingham pentahotel
pentahotel Birmingham
pentahotel Hotel Birmingham
Ramada Encore Birmingham City Hotel Birmingham
pentahotel Birmingham Hotel
pentahotel Birmingham Hotel
pentahotel Birmingham Birmingham
pentahotel Birmingham Hotel Birmingham

Frequently asked questions

Overall score and ratings

8.1

Very Good

8.4/10

Cleanliness

8.5/10

Staff & service

7.7/10

Amenities

8.1/10

Property conditions & facilities

7.6/10

Eco-friendliness

10/10 Exceptional

Mike, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

DANIEL, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Natasha, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Mrs Jill, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Madeleine, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Wish we booked a travel lodge...
The photos of the hotel look great, the bar area is pretty funky. But the room needs some love. Stains on the curtains, floor, broken light switch, sellotape on the ceiling (!?!) the doors are very thin we were woken up at 4am by some guests returning to their room. The car park was full so we had to park around the corner Bed was fairly comfy and nice pressure in the shower, but nothing special about the room at all. We could have saved £50 and booked a travel lodge
Gareth, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Corinne, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Jim, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel
Fast check in good staff. very clean nice room.
Waseem, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

sarah, 1-night family trip
Verified Hotels.com guest review