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pentahotel Birmingham

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Penta Player Room | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace
Exterior
Daily buffet breakfast (GBP 18 per person)
1 bedroom, hypo-allergenic bedding, desk, laptop workspace
Gym

Overview of pentahotel Birmingham

pentahotel Birmingham

4.0 star property
4-star hotel with restaurant, near The Mailbox
8.0 out of 10 Very Good
8.0/10 Very Good

1,000 verified Hotels.com guest reviews

Property highlights

  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Gym
The price is $81
Price available on 6/11/2023
Map
Ernest Street, Holloway Head, Birmingham, England, B1 1NS
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Conference center
  • Business center
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace

Room options

About this area

What's nearby

  • In Birmingham City Centre
  • The Mailbox - 4 min walk
  • Bullring Shopping Centre - 13 min walk
  • Broad Street - 13 min walk
  • Utilita Arena Birmingham - 14 min walk
  • University of Birmingham - 34 min walk
  • O2 Academy Birmingham - 1 min drive
  • International Convention Centre - 2 min drive
  • Villa Park - 7 min drive
  • Cadbury World - 10 min drive
  • Resorts World Birmingham - 18 min drive

Getting around

  • Birmingham Airport (BHX) - 26 min drive
  • Coventry (CVT) - 42 min drive
  • Birmingham (QQN-New Street Train Station) - 8 min walk
  • Birmingham New Street Station - 8 min walk
  • Birmingham Five Ways Station - 11 min walk
  • Grand Central Tram Stop - 10 min walk
  • Town Hall Tram Stop - 10 min walk
  • Brindley Place Tram Stop - 11 min walk

Restaurants

  • Cote Restaurant - 5 min walk
  • Medicine Bakery and Kitchen - 4 min walk
  • O2 Academy Birmingham - 4 min walk
  • The Craven Arms - 2 min walk
  • Harvey Nichols Restaurant and Bar - 4 min walk
Map

About this property

pentahotel Birmingham

Pentahotel Birmingham puts you 0.2 mi (0.3 km) from The Mailbox and 0.6 mi (1 km) from Bullring Shopping Centre. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at pentalounge, which serves Modern European cuisine and is open for breakfast, lunch, and dinner. Other highlights at this upscale hotel include a bar/lounge and a terrace. The helpful staff and breakfast get good marks from fellow travelers. Public transportation is just a short walk: Grand Central Tram Stop is 10 minutes and Town Hall Tram Stop is 10 minutes.

Languages

Czech, Dutch, English, French, German, Lithuanian, Polish, Portuguese, Romanian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 131 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-out available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

  • Onsite self parking (GBP 16.00 per night)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking
  • Offsite parking within 98 ft (GBP 8 per day)
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Free daily reception
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Children's menu

Working away

  • Business center
  • Meeting rooms
  • Conference center (3907 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • 24-hour fitness center
  • Bicycle parking
  • Vegetarian dining options
  • Local artist showcase
  • Reusable tableware only

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Satellite TV channels
  • Pay movies

Home comfort

  • Heating
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)
  • Elliptical machine
  • Rowing machine
  • Treadmill
  • Stationary bike
  • Free weights
  • Other workout equipment

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Recycling
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

Pentalounge - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 18 for adults and GBP 9 for children
  • Late check-out can be arranged for an extra charge of GBP 15 (subject to availability)

Children & extra beds

  • Rollaway beds are available for GBP 25.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 20.00 per pet, per night

Parking

  • Self parking costs GBP 16.00 per night
  • Parking is available nearby and costs GBP 8 per day (98 ft away)
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Parties and events are allowed on site.
Long-term renters welcome.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards, debit cards and mobile payments. Cash is not accepted. 
Mobile payment options include: Apple Pay.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
State tax ID - GB902661347
All guests must show a valid ID.

Also known as

Birmingham pentahotel
pentahotel Birmingham
pentahotel Hotel Birmingham
Ramada Encore Birmingham City Hotel Birmingham
pentahotel Birmingham Hotel
pentahotel Birmingham Hotel
pentahotel Birmingham Birmingham
pentahotel Birmingham Hotel Birmingham

Frequently asked questions

Does pentahotel Birmingham offer free cancellation for a full refund?
Yes, pentahotel Birmingham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at pentahotel Birmingham?
As of Jun 6, 2023, prices found for a 1-night stay for 2 adults at pentahotel Birmingham on Jun 11, 2023 start from $81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at pentahotel Birmingham?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at pentahotel Birmingham?
Yes, pets are welcome. There's a charge of GBP 20.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at pentahotel Birmingham?
Yes. Self parking costs GBP 16.00 per night. Parking spots may be limited.
What are the check-in and check-out times at pentahotel Birmingham?
You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge of GBP 15 (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at pentahotel Birmingham and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near pentahotel Birmingham?
Yes, pentalounge offers Modern European cuisine.
What's the area around pentahotel Birmingham like?
Pentahotel Birmingham is in Birmingham City Centre, a short 10-minute walk from Grand Central Tram Stop and 13 minutes' walk from Bullring Shopping Centre. Travelers say the area is walkable and good for shopping.

Reviews

8.0

Very Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.7/10

Eco-friendliness

Reviews

2/10 Poor

VERY UNCOMFORTABLE STAY
The room temperature on the gottest day of the year so far wouldnt drop past 25 degrees. The fridge in the room leaked all over the carpet. Which they eventually removed. However because of the heat it made the room very damp feeling. So we didnt sleep well and had to get up early to check out.
Steven, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Friends night out
Staff were helpful and nice. The rooms was good.
Stephanie, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Salman, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Willard, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

I’d stay again
Great friendly staff, shame their key system doesn’t work, 3 times to get into the room! Good hotel, good location
Christopher, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Shayn, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Great Location
Great location for visiting friends and family in Birmingham and having a look around. Hotel clean and comfortable, food basic but ok.
Megan, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

1-night trip
Verified Hotels.com guest review

8/10 Very Good

Great location, only one person ruined it
Not treated very well by a member of staff everybody else was great, accused of a few things, he mustve had a big chip on his shoulder, maybe he needs some training on how to treat customers
X, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Kevin, 1-night trip
Verified Hotels.com guest review