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1 room, 2 adults

pentahotel Birmingham, Birmingham

4-star4 stars
Ernest Street, Holloway Head, Birmingham, England, B1 1NS, United Kingdom

4-star hotel with restaurant, near The Mailbox
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Very Good8.2
Vibe
Awesome vibe
Service
Fantastic service
Location
Great location
Food
Delicious food
471See all 471 Hotels.com reviews
From 3,234 reviews

TripAdvisor Traveller Rating

pentahotel Birmingham, Birmingham

from $67
  • Room (Penta Plus)
  • Standard Room (Penta)
  • Room (penta PlayerPad)

What’s around pentahotel Birmingham, Birmingham

Landmarks

  • In Birmingham City Centre
  • The Mailbox - 4 min walk
  • The Arcadian - 7 min walk
  • Victoria Square - 9 min walk
  • International Convention Centre (ICC) - 10 min walk
  • Broad Street - 10 min walk
  • Bullring Shopping Centre - 10 min walk
  • Big Brum - 14 min walk

Getting around

  • Birmingham (BHX) - 18 min drive
  • Coventry (CVT) - 33 min drive
  • Birmingham New Street Station - 8 min walk
  • Birmingham Five Ways Station - 11 min walk
  • Birmingham Moor Street Station - 11 min walk

At a glance

Key facts

Hotel size

  • This hotel has 131 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

WiFi rated good

  • Great for browsing and email

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
Things to do
  • 24-hour fitness facilities
  • Fitness classes on site
  • Arcade/game room
  • Billiards or pool table
Working away
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 3907
  • Conference space size (meters) - 363
  • Conference center
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2009
  • Elevator/lift
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Pentalounge - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

pentahotel Birmingham, Birmingham’s small print

Policies

All guests must show a valid ID. For more details, please contact the property using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests must contact this property in advance to reserve cribs/infant beds. Parties and events are allowed on site. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

Also known as

  • Birmingham pentahotel
  • pentahotel Birmingham
  • pentahotel Hotel Birmingham
  • Ramada Encore Birmingham City Hotel Birmingham
  • pentahotel Birmingham Hotel

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs GBP 16.00 per night

Parking is available nearby and costs GBP 8 per day

Buffet breakfast is offered for an extra charge of GBP 15 for adults and GBP 7.5 for children (approximately)

Pets are allowed for an extra charge of GBP 25.00 per pet, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.2 From 471 reviews

Good 6.0
Not bad, not great
Had some trouble with the television. The staff were extremely slow to deal with this despite several requests. This was annoying. They eventually moved us to another room and offered a complimentary breakfast..
usRomance trip
Exceptional 10.0
My 2 nights at PentaHotels Birmingham :)
Checked in on Friday 26th ay to a cute room with no initial problems, everything I needed was there in my room. The only problem I had was the shower (A lot to do with the design), anyway the shower water leaked into the room also wetting the carpet making me use at lest 6 large towels to soak all the water up! I told reception who were extremely sorry to hear this & gave me discount on my 2nd night with a free breakfast, I was given the chance to move rooms but as I was settled & was supplied woith extra towels I decided to stay put as it was Gay Pride weekend most rooms were booked or full (didn't want to cause any issues - the leak was minor). One problem that was frustrating was the WI-FI was very poor loading pages on my phone/tablet. All in all I would definitely recommend this hotel & I will stay there again. The location is perfect for town/clubs/restaurants etc. Staff are always helpful & Friendly Bed was THE most comfortable I'd slept in in a while...very nearly took the pillows but was a good customer & left them :)
Helen, us1 night trip
Good 6.0
Basic Hotel
hotel has a pleasing aesthetic however dig deeper and it’s pretty basic. One room had broken tv and in room phone, the other had working electronics but had a weird food smell. The taps are bizarrely close to the edge of the sink meaning the water ran over the side and on to the floor. The toilet paper roll was down to the last few sheets so quickly had to replace with the spare, would have though they would have replaced it with a full one for new guest. Room service rubbish was left outside rooms all day so they don’t do floor walks. The plus sides; the rooms were quiet considering it is on a main road, the breakfast buffet was well presented and lots of options and late check out for free on a Sunday which is superb and the only reason I would stay again.
gbTrip with friends
Good 6.0
Good location and staff are friendly. However, last day gave us one towel. There was stains and marks on the walls & curtains. One pillow provided each. Hotel car park is meant to be privately locked however there was someone sleeping & using substances in there. Hotel does look great. Just feeling a mixed bag on it due to price paid.
Ryan, gbRomance trip
Good 6.0
Hotel Lobby does not reflect room.
Hotel lobby looks great. Hotel rooms are dirty and need updating.
gb1 night business trip

pentahotel Birmingham, Birmingham

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