Holiday Inn Club Vacations Smoky Mountain Resort, an IHG Hotel

Photo gallery for Holiday Inn Club Vacations Smoky Mountain Resort, an IHG Hotel

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Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Terrace/patio

Overview of Holiday Inn Club Vacations Smoky Mountain Resort, an IHG Hotel

Holiday Inn Club Vacations Smoky Mountain Resort, an IHG Hotel

3.0 star property
Mountain hotel with outdoor pool, near Arcadia

9.0/10 Superb

401 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Non-smoking
  • Air conditioning
  • Laundry facilities
  • Refrigerator
  • Bathtub
The price is $279
Price available on 8/18/2022
Map
404 Historic Nature Trail, Gatlinburg, TN, 37738
Main amenities
  • Indoor pool and outdoor pool
  • 2 spa tubs
  • Ski passes
  • Children's pool
  • Waterslide
  • 24-hour business center
  • Business center
  • Area shuttle
  • Garden
  • Arcade/game room
  • Computer station
  • Lobby fireplace
For families
  • Free cribs/infant beds
  • Children's pool
  • Cookware, dishware, and utensils
  • Premium TV channels
  • Garden
  • Washer/dryer
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In a national park
  • Ripley's Aquarium of the Smokies - 16 min walk
  • Great Smoky Mountains National Park - 17 min walk
  • Gatlinburg Convention Center - 1 min drive
  • Gatlinburg Space Needle - 1 min drive
  • Gatlinburg SkyLift Park - 1 min drive
  • Anakeesta - 5 min drive
  • Great Smoky Mountains National Park Headquarters - 10 min drive
  • Ober Gatlinburg Ski Resort and Amusement Park - 12 min drive
  • Dolly Parton's Stampede Dinner Attraction - 14 min drive
  • Dollywood's Splash Country - 25 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 71 min drive
  • Area shuttle (surcharge)

About this property

Holiday Inn Club Vacations Smoky Mountain Resort, an IHG Hotel

Holiday Inn Club Vacations Smoky Mountain Resort, an IHG Hotel puts you within a 10-minute drive of Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies. Guests can enjoy the indoor pool, and hiking/biking trails, snowboarding, and snow tubing are nearby. An outdoor pool and a children's pool are offered, and in-room conveniences include washers/dryers and refrigerators. Fellow travelers say good things about the convenient parking and helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 136 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - 11:00 PM
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Parking

  • Wheelchair-accessible parking on site

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Barbecue grills

Traveling with children

  • Children's pool
  • Waterslide

What to do

  • Ski passes
  • Pool table
  • Hiking/biking trails nearby
  • Rafting nearby
  • Ski runs nearby
  • Ziplining nearby
  • Snowboarding nearby

Working away

  • 24-hour business center
  • Computer station

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities

Facilities

  • 1 building/tower
  • ATM/banking
  • Garden
  • Picnic area
  • Fireplace in lobby
  • An outdoor pool
  • An indoor pool
  • Arcade/game room
  • 2 spa tubs
  • Waterslide

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages

  • English

Room amenities

Be entertained

  • 30-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
  • Washer and dryer

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony or patio
  • Fireplace

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free local calls

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop
  • Oven
  • Cookware, dishes, and utensils
  • Dishwasher

More

  • In-room safe
  • Access via exterior corridors

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 10 per accommodation, per night
  • Resort fee inclusions:
    • Pool access
    • Health club access
    • Fitness center access
    • Business center/computer access
    • Internet access (may be limited)
    • In-room safe
    • Self parking
    • Parking
    • Wired Internet access (may be limited)
    • WiFi access (may be limited)

Optional extras

  • Area shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Policies

Noise-free guestrooms cannot be guaranteed.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Gatlinburg-Smoky Mountain
Holiday Inn Club Vacations Gatlinburg-Smoky Mountain
Holiday Inn Club Vacations Mountain
Holiday Inn Club Vacations Mountain Hotel
Holiday Inn Club Vacations Mountain Hotel Gatlinburg-Smoky
Holiday Inn Club Vacations Gatlinburg-Smoky Mountain Apartment
Holiday Inn Club Vacations Mountain Apartment
Holiday Inn Club Vacations Gatlinburg-Smoky Mountain Villa
Holiday Inn Club Vacations Gatlinburg-Smoky Mountain Hotel
Holiday Inn Club Vacations Gatlinburg Smoky Mountain
Holiday Inn Club Vacations Smoky Mountain Resort Gatlinburg
Holiday Inn Club Vacations Smoky Mountain Gatlinburg
Holiday Inn Club Vacations Smoky Mountain

Frequently asked questions

Overall score and ratings

9.0

Superb

9.3/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.1/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Very Good

Great stay!!! The room was clean and staff friendly. Great pool.
Amanda, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Stephanie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Front desk staff great. Grandkids loved pool. We couldn't see recycle availability but may have missed it. We'll be back
Carol, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Ac didn't seem to work
Earl, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Comfortable and Spacious Condo. Great location.
Jennifer, 3-night family trip
Verified Expedia guest review

8/10 Very Good

Had a great experience
Mary, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Had a great time.
Overall very good but ran out of hot water once. Master vanity drains drained very slow. Minor paint touch up- was patched but not touched up with paint in master. Lower grout in mb shower tile mildewed
Daniel, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful! Excellent location and very spacious and clean rooms
Linsay, 2-night family trip
Verified Expedia guest review

2/10 Poor

Would not recommended.
Website says pool is open until 11. Paid a tremendous amount more for this hotel so the kids could play at the waterpark. We were only staying 1 night. Checked in around 945 and were told pool closes at 10 they didnt care what the Website said. Rude! Reserved a suite. Opened the door to find trash in the foyer, the shower and tub fixtures were separated from the wall and the shower didn't work in one of the bathrooms. There wasn't any coffee in the room and I was informed any necessity we need I would have to purchase from their market. Also, the EV charging station in the parking garage didn't work. For almost $700 per night, after fees, I expected a lot more. I would not recommend this resort for the money they charge. I've stayed at a lot of nicer, more accommodating places for a lot less money.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place ,,, enjoyed both nights there...We will be going back.
Susan, 2-night family trip
Verified Hotels.com guest review