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1 room, 2 adults

Grand Hotel Dream Frankfurt City, Frankfurt

4-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Great for familiesThis property has good facilities for families.
Albusstr 9-11, Frankfurt, HE, 60313, Germany

4-star hotel with restaurant, near Zeil Shopping District
  • Free buffet breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Breakfast
Tasty breakfast
Service
Fantastic service
Location
Great location
Cleanliness
Quite clean

Grand Hotel Dream Frankfurt City, Frankfurt

from $90
  • Single Room
  • Double Room

What’s around Grand Hotel Dream Frankfurt City, Frankfurt

Landmarks

  • In Innenstadt
  • Alte Oper - 18 min walk
  • Frankfurt Trade Fair - 30 min walk
  • Zeil Shopping District - 1 min walk
  • Konstablerwache - 4 min walk
  • Frankfurt Cathedral - 10 min walk
  • Romerberg - 11 min walk
  • Römer - 11 min walk

Getting around

  • Frankfurt (FRA-Frankfurt Intl.) - 24 min drive
  • Frankfurt (Main) Ost Station - 18 min walk
  • Frankfurt (Main) Süd Station - 22 min walk
  • Frankfurt (Main) Central Station - 27 min walk
  • Konstablerwache Station - 4 min walk
  • Ostendstraße S-Bahn - 8 min walk
  • Zoo U-Bahn - 8 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 83 rooms
  • This hotel is arranged over 7 floors

Check-in and check-out

  • Check-in time noon-1 AM
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle *

Parking

  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Steam room
  • Sauna
  • Golf lessons available nearby
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2008
  • Elevator
  • Television in common areas
Languages Spoken
  • English
  • German

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Onsite venue - This restaurant serves breakfast, lunch, and dinner.

Grand Hotel Dream Frankfurt City, Frankfurt’s small print

Also known as

  • Grand Dream City
  • Grand Hotel Dream Frankfurt City Frankfurt
  • Grand Hotel Dream Frankfurt City Hotel Frankfurt
  • Grand Dream Frankfurt City
  • Grand Hotel Dream City
  • Grand Hotel Dream Frankfurt City
  • Grand Hotel Dream
  • Dream Frankfurt City Frankfurt
  • Grand Hotel Dream Frankfurt City Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 2.00 per person, per night

Optional extras

The sauna is accessible for EUR 7 per person

Self parking costs EUR 15 per day

Rollaway beds are available for an additional charge

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Good 7.8 From 154 reviews

Poor 2.0
I came back to my hotel room on the second day and the lights were on and someone else's pass key was in operation. I thought it belonged to house keeping but was advissd by reception that it was not a housekeeping key. I was also told the managerwopuld be asked to check the camera footage but this did not happen and when I went to check out the next day I enquired at reception.the next and all tgst happened was I was asked if anything was missing and when I replued that as far as I was aware notbjng was missing the reply was ' well isn't that the main thing'. I left my email address and that was a week ago and I've heard nothing fron the hotel. Obviously this is not the first time this had happened but as nothing was taken then 'thats the main thinng' and quire obviously the only thing tgst counts as far as the hotel is concerned. While I was tokd that no unauthorised person.can get to the hotel rooms in this case someone did and used a non hotel key cardard to get into my room but nothing was taken so 'thats the main thing'. The fscf that someone else accessed my room seems immaterial to the hotel .
ie2 night trip
Poor 2.0
Crooked Staff/Management
The hotel itself is fine, albeit in a rougher neighborhood. The sauna was not included, and costed 7 euro per person-- not indicated on the booking. What we objected to the most was the treatment by the staff. One of our guests sat on the toilet seat which shattered (poor quality plastic) the hotel charged us 70 euros for the replacement seat, saying that was the cost for a replacement lid and service. When we asked to see invoices documenting the costs, which were clearly excessive, they refused to accommodate us. They repeatedly threatened us with police and eventually consulate intervention. We offered to pay a more reasonable price (25 euro) but they refused. Later, when we tried to take back our card after several minutes of disorganized record keeping, the man behind the counter grabbed my arm and tried to yank me across the counter, and continued to physically threaten. This all happened in full view of many other patrons. Do not book this hotel!! What you save in cost you will likely lose to the crooked management who will try to recoup costs in an abusive manner.
us1 night trip
Poor 2.0
Worst Hotel ever
This was the worst hotel ever I stayed in in my life. First when we arrived, we were given a room that does not have an electricity. We reported it to the reception, they came and check it and could not fix the power issue. They have given us another room. when we enter it, it was smelly. which was agreed by the receptionist. then they gave us a third room. At check out, the hotel team were rude at check out, an when we asked for the manager to report a problem, they said you booked through expedia and so you can leave a review there!! I don't recommend any one to this hotel at all.
Romy, us1 night trip
Very Good 8.0
Business Stay
The hotel is generally fine, the area is a bit backstreet but its safe, the rooms are quite good, a nice size and comfortable. The only thing is I had an adjoining door and the people next door sounded like they were in my room. Also, don't get the first floor over the breakfast room as you can hear people scraping chairs from 6:00am. But overall, a pleasant stay and it was nice and quiet outside of the above annoyances.
Mark, gb4 night business trip
Very Good 8.0
Good Hotel
It is a good hotel near the shopping street (< 5 min walk) also near the Romer (10 - 15 min walk). The room is big enough and has all that is needed including very comfortable bed. The worst thing we noticed was the level of cleanliness that wasn't fantastic (the glasses during the breakfast). Overall it is a good hotel!
itRomance trip

Grand Hotel Dream Frankfurt City, Frankfurt

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