See all properties
Save

Choose dates to view prices

Palazzo Alexander Hotel

Photo gallery for Palazzo Alexander Hotel

Lounge
Down comforters, minibar, in-room safe, individually furnished
Standard Double Room | Down comforters, minibar, in-room safe, individually furnished
Junior Suite | Down comforters, minibar, in-room safe, individually furnished
Down comforters, minibar, in-room safe, individually furnished

Overview of Palazzo Alexander Hotel

Palazzo Alexander Hotel

4.0 star property
City-center Lucca Historical Center hotel with bar/lounge
9.2 out of 10 Superb
9.2/10 Superb

624 verified Hotels.com guest reviews

Property highlights

  • Airport transfer
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
  • Bar
  • Laundry facilities
The price is $169
Price available on 6/11/2023
Map
Via Santa Giustina 48, Lucca, LU, 55100
Main amenities
  • Daily housekeeping
  • Bar/lounge
  • 24-hour room service
  • Babysitting
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Library
  • Computer station
  • Front-desk safe
  • Laundry service
For families
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Lucca Historical Center
  • Leaning Tower - 22 min drive
  • Arno River - 24 min drive
  • Cathedral of Pisa - 26 min drive
  • Cisanello Hospital - 28 min drive

Getting around

  • Galileo Galilei Airport (PSA) - 34 min drive
  • Florence Airport, Peretola (FLR) - 45 min drive
  • San Giuliano Terme Ripafratta Station - 10 min drive
  • Tassignano-Capannori Station - 12 min drive
  • Lucca Station - 15 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Buca di Sant'Antonio - 4 min walk
  • Trattoria da Leo - 3 min walk
  • Osteria Bastian Contrario - 2 min walk
  • Bollicine d'Autore - 3 min walk
  • Franklin '33 - 4 min walk
Map

About this property

Palazzo Alexander Hotel

Palazzo Alexander Hotel offers an airport shuttle (available 24 hours) for EUR 70 per vehicle one way. Freebies like WiFi and wired Internet are added perks, and guests looking to stay active can check out the nearby hiking/biking trails and mountain biking. Fellow travelers love the helpful staff and breakfast.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 12 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Babysitting (surcharge)

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1100
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • 18 holes of golf

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • 50-inch Smart TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Down comforter
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free newspapers
  • Free WiFi and wired Internet

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 70 per vehicle (one way)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 30.0 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a first aid kit, and window guards on site.
This property accepts credit cards and cash.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Alexander Palazzo
Hotel Palazzo Alexander
Palazzo Alexander
Palazzo Alexander Hotel
Palazzo Alexander Hotel Lucca
Palazzo Alexander Lucca
Palazzo Alexander Hotel Hotel
Palazzo Alexander Hotel Lucca
Palazzo Alexander Hotel Hotel Lucca

Frequently asked questions

Does Palazzo Alexander Hotel offer free cancellation for a full refund?
Yes, Palazzo Alexander Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Palazzo Alexander Hotel?
As of Jun 2, 2023, prices found for a 1-night stay for 2 adults at Palazzo Alexander Hotel on Jun 11, 2023 start from $169, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Palazzo Alexander Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Palazzo Alexander Hotel?
Sorry, pets aren't allowed.
Is airport shuttle service offered by Palazzo Alexander Hotel?
Yes, an airport shuttle is available. The charge is EUR 70 per vehicle one way.
What are the check-in and check-out times at Palazzo Alexander Hotel?
You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Palazzo Alexander Hotel and nearby?
Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course.
What's the area around Palazzo Alexander Hotel like?
Palazzo Alexander Hotel is in Lucca Historical Center, a short 3-minute walk from Lucca City Hall and 5 minutes' walk from Palazzo Pfanner. Travelers give top marks for the hotel's prime location.

Reviews

9.2

Superb

9.4/10

Cleanliness

9.7/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Beautiful hotel, great service
Palazzo Alexander is a wonderful small hotel. Beautifully decorated in an elegant, classic style. Our room had beautiful inlaid wood furniture. The bathroom was spacious with a very good shower. The breakfast buffet was wonderful and included made to order eggs with bacon. The staff was very friendly and helpful. The hotel is located near key sights. We would definitely stay here again and highly recommend this hotel.
Natasha, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel Stay
Very good stay, the owner was very friendly and informative. If I'm ever in the area again I would definetly stay here. Would highly recommend
Craig, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great boutique hotel in Lucca
Quaint (16 room) hotel within the walled city of Lucca. The staff were very welcoming and helpful with restaurant and activity suggestions.
C, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful, centrally situated hotel with bundles of charm and character and exceptionally friendly and very helpful staff. The interior decor of the hotel could itself be a tourist attraction such is its ornate beauty and traditional features, so typical of the region. We had the junior suite "Tosca" which was lovely in its design, furnishings and lovely balcony overlooking the rooftops of Lucca. This hotel is highly recommended.
Michael, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Blissful stay.
The staff at this hotel were amazing. They could not have been friendlier or more accommodating. The hotel is located in the old part of town, so very walkable. The room was very authentic and comfortable. Highly recommended.
Kim, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfection in Lucca
Upon arrival Gabriel paid complete attention to getting our car parked and helping putting our luggage in our room. His dad was equally friendly the next day, and Roberto was jovial and engaging as well as very helpful. Our room was large, clean and very comfortable. Recommendations for restaurants, bicycle rentals, and general sightseeing were spot on. A joy!
Breakfast
Dennis, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

We loved staying at this hotel. Mario and the rest of the staff were friendly and helpful in every way. The full breakfast was delicious and the cappuccinos were very good! It is quiet and very clean. Great location on a quiet side street. We will stay here again on our next trip back to Lucca!
patti, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Would go back
comfortable bed, small but clean bathroom, good breakfast and excellent service.
Elizabeth, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Palazzo Alexander is a great place to both stay and base yourself for a Tuscan holiday. The staff was outstanding, helpful and friendly. Great location within the walled city and an easy walk to everything. Room was large and clean, hard to imagine the building is a few hundred years old...great breakfast was a nice bonus. I'd stay here again.
Jeff, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nicest hotel ever!
I can't say enough good things about the Palazzo Alexander hotel and its hard-working owner, Mario! The entire staff is so friendly every time you walk through the door or come downstairs to ask a question. They made us (and especially my two-year-old daughter) feel more welcome than we have ever felt at any hotel. Mario would take the time to talk with us at breakfast and make sure we were well taken care of and knew how to best spend our time in and around Lucca. The location too is fantastic. On a quiet street, but just two blocks from so many restaurants and the beautiful meeting place that is the Piazza San Michele in Foro. Also, a very easy walk to a cheap all-day parking lot right outside the walls (the hotel offered parking, but I was afraid of the cameras enforcing the limited traffic zone so I played it safe and left the car outside). The room was beautiful and spacious, and even in 100F/37C weather, the air conditioning held up and kept it comfortable. Stay at the Palazzo Alexander Hotel and you'll have a wonderful home base in Lucca!
Antonio, 3-night family trip
Verified Hotels.com guest review