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Palazzo Alexander Hotel, Lucca

4-star4 stars
Via Santa Giustina 48LuccaLU55100Italy

4-star hotel with bar/lounge, near Church of San Michele in Foro
  • Free hot/cold buffet breakfast and free WiFi
Superb9.0
Service
Fantastic service
Location
Great location
Vibe
Awesome vibe
Breakfast
Tasty breakfast
168See all 168 Hotels.com reviews
From 708 reviewsTripAdvisor Traveller Rating

Palazzo Alexander Hotel, Lucca

from $88
  • Standard Double Room
  • Triple Room
  • Family Room
  • Double Room Single Use
  • Junior Suite

At a glance

Key facts

Hotel size

  • This hotel has 12 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *

Offsite

  • Area shuttle *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free hot/cold buffet breakfast
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
Working away
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1100
  • Elevator/lift
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Slippers
Freshen up
  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Satellite TV channels
Stay connected
  • Free newspaper
  • Free WiFi
More
  • In-room safe

Palazzo Alexander Hotel, Lucca’s small print

Also known as

  • Alexander Palazzo
  • Hotel Palazzo Alexander
  • Palazzo Alexander
  • Palazzo Alexander Hotel
  • Palazzo Alexander Hotel Lucca
  • Palazzo Alexander Lucca

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 15 years of age.

Optional extras

Self parking costs EUR 14 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of EUR 70 per vehicle (one way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Palazzo Alexander Hotel, Lucca

Landmarks

  • In Lucca Historical Center
  • Church of San Michele in Foro - 4 min walk
  • Palazzo Pfanner - 5 min walk
  • Guinigi Tower - 8 min walk
  • Basilica of San Frediano - 8 min walk
  • Piazza dell'Anfiteatro - 9 min walk
  • Cathedral of St Martin - 10 min walk
  • Palazzo Mansi National Museum - 1 min walk

Getting around

  • Pisa (PSA-Galileo Galilei) - 32 min drive
  • Florence (FLR-Peretola) - 49 min drive
  • Lucca Station - 15 min walk
  • Lucca San Pietro a Vico Station - 11 min drive
  • Lucca Montuolo Station - 14 min drive
  • Self parking (surcharge)
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Recent reviews

Superb 9.0 From 168 reviews

Palazzo Alexander Hotel, Lucca
Very Good8.0
Good but with some reservations
A very comfortable hotel in a good location and offering an abundant breakfast. However we paid for two triple rooms (no doubles available at time of booking) and were given 1 triple and 1 double. When we brought this to the hotel’s attention, we were told that the double had a great view and were not recompensed for the difference in cost. It spoiled an otherwise enjoyable stay.
Gaetano, us1 night trip
Palazzo Alexander Hotel, Lucca
Exceptional10.0
WONDERFUL HOTEL & FAMILY
We fell in love with Lucca (in part) due to our stay at this wonderful hotel! We arrived by car and were attended to promptly- luggage removed & car taken away for parking. Our room was available prior to check in time and was spacious and clean. What made our stay was how pleasant and accommodating the family was who owns the hotel was during our stay. We were in Italy and had two of our favorite meals in Lucca - both restaurants were recommend. The bike ride on the city wall was fun - bike shop recommended was close/convenient. The hotel location was perfect and the shopping was superb. The Puccini concert was one of the most memorable nights we had in Italy - cannot be missed! Overall, our stay was amazing and Lucca was our favorite (all three of us) city on our 12 day tour of Italy. A huge THANK YOU to the Alexander family!
Steve, us1 night trip
Palazzo Alexander Hotel, Lucca
Very Good8.0
pisa
wonderful service and help after our flight was canceled. staff went above and beyond. the room was loud the night we stayed which was hard
Debora, us3 night trip with friends
Palazzo Alexander Hotel, Lucca
Exceptional10.0
Friendly and helpful staff.
Nice, quite location close to the heart of old town Lucca. Staff friendly and helpful.
James, us1 night romance trip
Palazzo Alexander Hotel, Lucca
Exceptional10.0
Favorite hotel I've encountered in Europe!
The friendliest and most accommodating staff. The rooms are bigger than your average European hotel with beautiful jacquard furniture and breathtaking views of Lucca. Bathrooms are fully stocked with amenities and hair dryer. The complimentary breakfast in the morning was delicious- fresh squeezed juice, assortment of delicious local pastries, a hot bar, yogurt and fruit and fresh coffee served in individual porcelain pots. The location is right in the center with secured private parking around the corner that the staff will generously escort you to and from. Literally can't say enough how great our stay was! Recommend to anyone wanting an authentic Italian experience. Thank you to Alexander and the rest of the staff for such an incredible stay!
Jenna, us1 night romance trip

See all reviews

Palazzo Alexander Hotel, Lucca

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