Skip to main content.
All properties in Lucca, Italy
1 room, 2 adults

Palazzo Alexander Hotel, Lucca

4-star4 stars
Via Santa Giustina 48, Lucca, LU, 55100, Italy

4-star hotel with bar/lounge, near Church of San Michele in Foro
  • Free continental breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Superb9.2
Service
Fantastic service
Breakfast
Tasty breakfast
Room
Great room
Comfort
Very comfortable
160See all 160 Hotels.com reviews
From 756 reviews

TripAdvisor Traveller Rating

Palazzo Alexander Hotel, Lucca

from $91
  • Standard Double Room
  • Triple Room
  • Family Room
  • Double Room Single Use
  • Junior Suite

What’s around Palazzo Alexander Hotel, Lucca

Landmarks

  • In Lucca Historical Center
  • Church of San Michele in Foro - 4 min walk
  • Palazzo Pfanner - 5 min walk
  • Guinigi Tower - 7 min walk
  • Basilica of San Frediano - 8 min walk
  • Piazza dell'Anfiteatro - 8 min walk
  • Cathedral of St Martin - 10 min walk
  • Piazza Napoleone - 6 min walk

Getting around

  • Pisa (PSA-Galileo Galilei) - 37 min drive
  • Florence (FLR-Peretola) - 58 min drive
  • Lucca Station - 15 min walk
  • Lucca San Pietro a Vico Station - 10 min drive
  • Tassignano-Capannori Station - 12 min drive
  • Self parking (surcharge)
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 12 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

WiFi rated fast

  • Great for browsing, email, and video chat

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *

Offsite

  • Area shuttle *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast daily
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
Working away
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1100
  • Elevator/lift
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Slippers
Freshen up
  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Satellite TV channels
Stay connected
  • Free newspaper
  • Free WiFi
More
  • In-room safe

Palazzo Alexander Hotel, Lucca’s small print

Also known as

  • Alexander Palazzo
  • Hotel Palazzo Alexander
  • Palazzo Alexander
  • Palazzo Alexander Hotel
  • Palazzo Alexander Hotel Lucca
  • Palazzo Alexander Lucca

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 15 years of age.

Optional extras

Self parking costs EUR 14 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of EUR 70 per vehicle (one way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Superb 9.2 From 160 reviews

Exceptional 10.0
Best Hotel in Lucca
The most incredible hotel in Lucca. Quaint, historic and amazing service.
Vickie, us1 night romance trip
Exceptional 10.0
Difficult to get there by car.
Without a GPS it is difficult to find the hotel. Due to local regulations nonresidents are not even allowed to drive in the old town where the hotel is located. The manager there is very helpful. With hotel’s permit, we finally drove into the city and packed the car in their yard around the corner of the hotel for 10 Euro over night.
Chin Ju, us1 night romance trip
Exceptional 10.0
Best night's sleep in a gem of a hotel.
This is just the best family-run hotel, like a jewel box. Mario and his staff are so kind, and provide thoughtful luxuries... like full pots of hot water on trays for tea! Antiques are lovely. The premium mattress, with blackout shutters and curtains make it dark and quiet for a great night’s sleep! The location is perfect for Lucca---rent a bike at Punto Bici for at least 3 hours. And the location is also an easy walk to the Hertz rental for out-of-town excursions. It is amazing what is listed on hotels.com.
Boudicca, us3 night trip
Good 6.0
The hotel was good-ish. Good breakfast, comfortable bed, clean, quiet. We were a bit disappointed in our room, which did not look at all like the “suites” in the pics on the website. Maybe we just got the bad “suite”? No sofa or balcony, just a couple of extra chairs and a possibly marginally larger room. Sink was broken, bed was a couple of metal frames thrown together (but with an ornate headboard and comfy mattress). It was fun to stay in such an old building, some original details of which you can see in the lobby (though in not our room). Location was great, the staff was friendly and helpful.
usRomance trip
Exceptional 10.0
Perfect stay.
So glad I made this choice. Easy to get to by taxi, perfectly located in the city center just steps to everything in the walled city. The staff was very helpful, spoke English well, gave me great suggestions and made sure my stay was wonderful. This was a last minute trip so it was just perfect. The room was great, clean, large enough, and comfortable. The breakfast was lovely as expected. Great value and a great time.
scott, us1 night trip

Palazzo Alexander Hotel, Lucca

Is the description of this hotel not correct? Tell us