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Mountain Heritage Hotel & Spa Retreat, Katoomba

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Apex & Lovel StreetsKatoombaNSW2780Australia, 800-491-6126
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  • Sydney, NSW (SYD-Kingsford Smith Intl.) 89-min drive; 69.7 miles/112.1 km
  • Free self parking
Excellent4.0 / 5
  • We spent three nights in the Mountain Heritage. It is a charming old style hotel with…Mar 2, 2016
  • We enjoyed staying in a historic hotel, even though our view of the Blue Mointains was…Jan 8, 2016
178See all 178 Hotels.com reviews
From 485 reviewsTripAdvisor Traveller Rating

Mountain Heritage Hotel & Spa Retreat, Katoomba

Hotel Info: 866-539-8117

from $138
  • Travellers Rate - Heritage Room
  • Spa Suite - Free Continental Breakfast
  • Spa Fire Place Room - Free Continental Breakfast
  • Valley View Suite - Free Continental Breakfast
  • Premier Suite - Free Continental Breakfast
  • Spa Family Suite - Free Continental Breakfast
  • Spa Room - Free Continental Breakfast
  • Heritage View - Free Continental Breakfast
  • Heritage Room - Free Continental Breakfast

At a glance

Key facts

Hotel size

  • This hotel has 41 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2 PM-11 PM
  • Check-out time is 11 AM
The front desk is open daily from 7 AM - 9 PM
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Mountain Heritage Hotel Retreat
  • Mountain Heritage Hotel Retreat Katoomba
  • Mountain Heritage Retreat
  • Mountain Heritage Retreat Katoomba
  • Mountain Heritage Hotel Katoomba

Policies

This property does not have elevators.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Onsite credit card charges are subject to an extra charge

Rollaway beds are available for AUD 55 per night

Cribs/Infant beds are available for AUD 10 per night

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor seasonal pool
  • Pool sun loungers
  • Fitness facilities
  • Full-service spa
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Billiards or pool table
Working away
  • Conference space
Services
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 2
  • Year Built 1908
  • Safe-deposit box at front desk
  • Garden
  • Library
  • Fireplace in lobby

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Sublime. Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Jamison Views Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Mountain Heritage Hotel & Spa Retreat, Katoomba’s small print

Also known as

  • Mountain Heritage Hotel Retreat
  • Mountain Heritage Hotel Retreat Katoomba
  • Mountain Heritage Retreat
  • Mountain Heritage Retreat Katoomba
  • Mountain Heritage Hotel Katoomba

Policies

This property does not have elevators.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Onsite credit card charges are subject to an extra charge

Rollaway beds are available for AUD 55 per night

Cribs/Infant beds are available for AUD 10 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 178 reviews

Mountain Heritage Hotel & Spa Retreat, Katoomba
Excellent4.0 / 5
The charm of yesteryear
A weekend away for Winter Magic. The hotel was comfortable and in sync with the surroundings - a true mountain retreat complete with views of the escarpment. The hotel is old and retains the charm of yesteryear while being comfortable and clean - very enjoyable and would go back again.
1 night family trip
Mountain Heritage Hotel & Spa Retreat, Katoomba
Excellent4.0 / 5
Good location, nice view from the dining room
Continental breakfast is included. For a full "Australian" breakfast, there is an extra charge of 12 AUD pp.
1 night family trip
Mountain Heritage Hotel & Spa Retreat, Katoomba
Excellent4.0 / 5
Room problem handled very well by staff
We reserved a suite at the hotel for our anniversary. When we arrived the suite was cold and the hotel internet did not work there. We complained to the manager as we use the internet daily for stock trading. The manager gave us our choice of several other suites where internet worked and credited us $50.00 off the room price. He also placed a bottle of sparkling wine and a cheese and fruit tray in the room and had a nice fire going in the fireplace when we moved to the new room. We were very satisfied with the result.
1 night trip
Mountain Heritage Hotel & Spa Retreat, Katoomba
Excellent4.0 / 5
Convienent and clean. So romantic
Loved the music played by the pianist.
1 night romance trip
Mountain Heritage Hotel & Spa Retreat, Katoomba
Good3.0 / 5
I was disappointed!
I would have expected for $348 per night that the room had would have had a view as advertised & the continental breakfast offered didn't include hot food you had to pay extra. I was disappointed! The hotel did have an old world charm
1 night trip with friends

See all reviews

Mountain Heritage Hotel & Spa Retreat, Katoomba

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