6/10 Good
20 December 2022
Mixed feelings
I have mixed feelings about our stay. We wanted a smaller boutique like hotel with an hacienda vibe. It was a rather quaint hotel. The location was great with a beautiful setting but more attention to detail is highly needed. The water pressure was very low. It wasn't a big deal when washing your hands but taking a shower and flushing the toilet was problematic. The sounds of the plumbing at night sounded like someone was working on the system but it was only the sounds of the water in the plumbing. There was no phone in the room. This was not a problem, you simply had to walk to the front lobby for assistance. Our AC would be turned off by the housekeeper so you would come back from a hot day out, to a hot room. The cleaning was ok, the bed was neatly done, the restroom cleaned but the coffee stains from the morning coffee remained. Our cable did not work for awhile and we missed the final game of the World Cup. Again, not a big deal as we were there to explore the city but we like to watch the news or TV in general while getting ready. Staff was super friendly and helpful. The price was reasonably good but it came with some flaws during our stay. I would only stay there again if I'm in a tight budget.
Sandra
Sandra, 3-night trip
Verified Hotels.com guest review